We recently visited Euphoria Cake & Dessert on September 26, 2024, and unfortunately, our experience fell short of expectations. The lotus financiers and assorted cookies we purchased tasted off, which was surprising given our previous satisfactory experiences with their desserts.
What was more disappointing, however, was the poor customer service we received when we attempted to communicate the issue. The staff/baker we spoke with was unhelpful and rude, would not allow us to contact the Owner, ultimately hanging up and blocking the numbers.
We hope that in the future, they will take steps to improve their quality control, integrity and customer service standards. Or a simpler solution: hiring a person that can manage customer service/feedback.
Atmosphere: 2
Food: 2
Service: 1
Rose
I have my usual cookie places I buy but every now and then I try another place hoping I will enjoy. When I went on Euphoria I noted the various options of dessert that is offered which is great. I went back and forth on my decisions and decided to order the Assorted Cookie (half dozen), Apple Crumble Cheesecake and Choco Muslin Tigre (2 pieces). I had initially ordered three triple Chocolate, White Macadamia, Oatmeal Cranberry Walnut, Peanut Butter Choco Chip. I got a call from Euphoria Cake to say they only had one Triple Chocolate and I needed to alter my order. I didn't mind and for service I appreciate the call and the options available. I had not ever tried a Choco Muslin Tigre before so I was anticipating my order. The package of the order was nice. I could see in the box which is a cute box. I was able to open the box and I was excited but, that faded quickly as the cookies are nice to look at but. not my taste. The Apple Crumble Cheesecake was really nice and soft which was nice. It is small though. The Choco Muslin Tigre was for sure the no for me. Although it was the smallest option in the order it did not taste great. I would like to think I should have stuck with the cakes but, I did try something new. I have included pictures.
Atmosphere: 4
Food: 3
Service: 5
이베잠
Guys if you're a ice cream lover, PLEASE PUT THE CAKE IN THE FREEZER. It is of course great dessert in original version but this way hits different. I've tried tiramisu, apple crumble mini cheese cake, red velvet cake and all of those were great. I don't really write a review but I believe I have a duty to let this tremendous tip...! By the way this is the best cake shop in Toronto LUV IT
Atmosphere: 5
Food: 5
Service: 5
Yi Chen
Die for tiramisu and strawberry shortcake!
Food: 5
Gabe Seals
The red velvet cake is incredible!
Atmosphere: 5
Food: 5
Service: 5
Alla Sirotkina
Got Biscoff Tiramisu, SOOOO soft and yummy, wow!
LeFay Noir
Small cakes for $13 is just ok.
The strawberries are thinly sliced instead of strawberries cut in half to save costs, I guess.
Atmosphere: 2
Food: 3
Service: 4
Gerlene Kay
I ordered twice for my birthday cake. Hands down one of our fave cake shop!! Especially the Strawberry Shortcake!! So good!!!
Early Grey tarimasu is my favorite dessert here. Would definitely recommend
Atmosphere: 4
Food: 5
Service: 5
Britney Waldron
The Apple Cheesecake is amazing. The combination of apple and cheesecake works perfectly.
Vivek Rao
Had an amazing experience, excellent food and service. A must visit!
Atmosphere: 5
Food: 5
Service: 5
David Y
Lovely little bakeshop. Got an earl grey tiramisu which was absolutely divine - so smooth and creamy, it tasted almost like velvety icecream. Also got the mont blanc and peanut chocolate cookie - both were luxurious and well made, though a bit too sweet for me.
They have a number of offerings, from cakes and cookies to macarons and icecream. Worth a stop if you're in the area.
Sachin Persaud
The Biscoff tiramisu was smooth, creamy, and delicious. Packaging is very compact and easy to carry. My only laments are that the taste of Biscoff was not that prominent (tasted too much like ordinary tiramisu) and that at $12.99, it is quite pricey for the size of the dessert.
Delicious 😋🤤
Food: 5
Service: 5
Smashing IT! ✌️🥳✌️
This cute litte gem is tucked away in the heart of historical Spadina Museum and Casa Loma past the gracious and ever so exquisite Lady Baldwin Steps.
The desserts are scrumptious with simple ingredients to tantalize your taste buds.
The coffee is fresh, percolatingand waiting for your arrival.
The owner is a fabulous baker and extraordinary classy businesswoman.
So give this phenomenal bakery a visit you'll be happy that you did!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Christmas Cake, Strawberry Shortcake, 6 Chocolate Hazelnut Cake
We recently visited Euphoria Cake & Dessert on September 26, 2024, and unfortunately, our experience fell short of expectations. The lotus financiers and assorted cookies we purchased tasted off, which was surprising given our previous satisfactory experiences with their desserts.
What was more disappointing, however, was the poor customer service we received when we attempted to communicate the issue. The staff/baker we spoke with was unhelpful and rude, would not allow us to contact the Owner, ultimately hanging up and blocking the numbers.
We hope that in the future, they will take steps to improve their quality control, integrity and customer service standards. Or a simpler solution: hiring a person that can manage customer service/feedback.
Atmosphere: 2
Food: 2
Service: 1
I have my usual cookie places I buy but every now and then I try another place hoping I will enjoy. When I went on Euphoria I noted the various options of dessert that is offered which is great. I went back and forth on my decisions and decided to order the Assorted Cookie (half dozen), Apple Crumble Cheesecake and Choco Muslin Tigre (2 pieces). I had initially ordered three triple Chocolate, White Macadamia, Oatmeal Cranberry Walnut, Peanut Butter Choco Chip. I got a call from Euphoria Cake to say they only had one Triple Chocolate and I needed to alter my order. I didn't mind and for service I appreciate the call and the options available. I had not ever tried a Choco Muslin Tigre before so I was anticipating my order. The package of the order was nice. I could see in the box which is a cute box. I was able to open the box and I was excited but, that faded quickly as the cookies are nice to look at but. not my taste. The Apple Crumble Cheesecake was really nice and soft which was nice. It is small though. The Choco Muslin Tigre was for sure the no for me. Although it was the smallest option in the order it did not taste great. I would like to think I should have stuck with the cakes but, I did try something new. I have included pictures.
Atmosphere: 4
Food: 3
Service: 5
Guys if you're a ice cream lover, PLEASE PUT THE CAKE IN THE FREEZER. It is of course great dessert in original version but this way hits different. I've tried tiramisu, apple crumble mini cheese cake, red velvet cake and all of those were great. I don't really write a review but I believe I have a duty to let this tremendous tip...! By the way this is the best cake shop in Toronto LUV IT
Atmosphere: 5
Food: 5
Service: 5
Die for tiramisu and strawberry shortcake!
Food: 5
The red velvet cake is incredible!
Atmosphere: 5
Food: 5
Service: 5
Got Biscoff Tiramisu, SOOOO soft and yummy, wow!
Small cakes for $13 is just ok.
The strawberries are thinly sliced instead of strawberries cut in half to save costs, I guess.
Atmosphere: 2
Food: 3
Service: 4
I ordered twice for my birthday cake. Hands down one of our fave cake shop!! Especially the Strawberry Shortcake!! So good!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Early Grey tarimasu is my favorite dessert here. Would definitely recommend
Atmosphere: 4
Food: 5
Service: 5
The Apple Cheesecake is amazing. The combination of apple and cheesecake works perfectly.
Had an amazing experience, excellent food and service.
A must visit!
Atmosphere: 5
Food: 5
Service: 5
Lovely little bakeshop. Got an earl grey tiramisu which was absolutely divine - so smooth and creamy, it tasted almost like velvety icecream. Also got the mont blanc and peanut chocolate cookie - both were luxurious and well made, though a bit too sweet for me.
They have a number of offerings, from cakes and cookies to macarons and icecream. Worth a stop if you're in the area.
The Biscoff tiramisu was smooth, creamy, and delicious. Packaging is very compact and easy to carry. My only laments are that the taste of Biscoff was not that prominent (tasted too much like ordinary tiramisu) and that at $12.99, it is quite pricey for the size of the dessert.
Food: 4
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