Was looking forward to trying GG's & hadn't seen their recent reviews.. which are entirely accurate. The burgers were mediocre & made with absolutely no passion - and while I don't blame the two employees for the quality product they are given to work with, I wish my burger wasn't as sad as they seemed to be about working there.. :(
Atmosphere: 1
Food: 2
Service: 1
EJ S
This place went downhill fast. Burgers and chicken sandwich used to be fresh, now they’re using frozen patties and frozen chicken. Tastes generic, nothing special. I’m surprised this place is still open. They can’t even be bothered to update their Instagram page. Even if the food was free I wouldn’t eat it.
Atmosphere: 1
Food: 1
Service: 1
Aarti R
I used to eat here often and genuinely loved the Nashville chicken burger, it used to come as a proper fried chicken piece with that signature Nashville seasoning, good fillings, and the right crunch. But my recent visit was honestly a letdown. Instead of the usual, we got what looked like a tiny, mass-produced patty more like something you’d see in frozen food aisles. The chicken was oddly kebab-like, a bit burnt, dripping oil (not the flavorful Nashville hot oil as they liked to pass it as, just greasy oil), and topped with a bland red pepper cheese spread??? that tasted nothing like proper Nashville sauce. Add in one pickle and a smear of mayo in the center, and that was it. All for $15. When we mentioned this to the person who made it, he offered to reduce the seasoning and remake it but the issue wasn’t the spice level at all. They didn’t seem to want to accept that there was a problem which is expected. I love spicy food and I know what a Nashville burger should be. Most of all I know what I have eaten at this same place few months ago. This just wasn’t it. My partner’s chicken burger was no better – another thin, generic patty that felt frozen and lifeless. I ended up eating just the bun to justify the $15, then threw out the filling. You can even see in the attached picture how much oil pooled out of the burger, and it wasn’t the good kind. GG Burgers used to be my go-to for Nashville, but after this experience, sadly, not anymore. Really hope they go back to their original quality, because what they’re serving now feels like a completely different (and much cheaper) product.
Atmosphere: 1
Food: 1
Service: 2
pb3
Used to be good until they started using grocery store frozen burger Patties smh they must be under new management because why change something good for something worse ? Definitely not worth the price for those kind of burgers won’t be returning unless they go back.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fries, Hamburger
Miles Billsman
Used to sell smash burgers that were good. So I ordered a double burger. But they switched to generic frozen burger patties so it made for a ridiculous super thick burger that was not good. Not sure why it's still an option on their menu. The fries were okay - hot and salty. Also used to sell Tahiti Treat but that's gone too. There's also crap all over the place inside. Miss the old GG's.
Atmosphere: 2
Food: 2
Service: 4
Jake A
It's a shame you guys stopped selling the Smashburger and replaced it with a Costco burger.
Very disappointing. Quality has dropped off a cliff.
Braulio Tagliari Sousa
It said the restaurant was open but it wasn't. The open signal was on. I've payed the parking. And it was closed.
Conrad
Honestly the best fried chicken sandwich I've ever had in my entire life was made in this very kitchen. Hell yeah
Atmosphere: 5
Food: 5
Service: 5
Tolis Tolis
Delicious food. Lovely service
Atmosphere: 5
Food: 5
Service: 5
Dahame Thebuwana
Friendly staff & tasty food.. this has been my go to place for burgers?
One of the best cheese burgers I have ever had. Great onion rings too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Harpreet Singh
Ordered chicken burger and it was totally unsalted just chillies. On reply they said they provide salt sachet . Chicken should be marinated with salt
Atmosphere: 3
Food: 2
Service: 3
Mwiz Art
Amazon burger great customer service. Freshest ingredients, good music. Get their burger 10/10 guaranty!
Atmosphere: 5
Food: 5
Service: 5
Jason Wu
Forgot our order and took 30 mins to make 2 sandwiches. Undercooked fries and served raw beef. Gave us food poisoning. DO NOT COME HERE NO MATTER WHAT. Better off fishing in the lake.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Nashville Hot Chicken
Ceren Akdeniz
I had a highly disappointing experience today. From the moment I walked in, the staff were incredibly rude. The most shocking part of my visit was being denied tap water. When I mentioned to the manager that it is legally required to serve tap water (since they have liquor license), he dismissively responded that he only follows his wife's "law." It was only after I insisted that I was grudgingly given a glass of water.
As if this wasn't bad enough, I found a hair in my chicken burger. This level of disregard for basic hygiene and customer service is unacceptable. I will not be returning and would caution others to think twice before dining here.
Was looking forward to trying GG's & hadn't seen their recent reviews.. which are entirely accurate. The burgers were mediocre & made with absolutely no passion - and while I don't blame the two employees for the quality product they are given to work with, I wish my burger wasn't as sad as they seemed to be about working there.. :(
Atmosphere: 1
Food: 2
Service: 1
This place went downhill fast. Burgers and chicken sandwich used to be fresh, now they’re using frozen patties and frozen chicken. Tastes generic, nothing special. I’m surprised this place is still open. They can’t even be bothered to update their Instagram page. Even if the food was free I wouldn’t eat it.
Atmosphere: 1
Food: 1
Service: 1
I used to eat here often and genuinely loved the Nashville chicken burger, it used to come as a proper fried chicken piece with that signature Nashville seasoning, good fillings, and the right crunch.
But my recent visit was honestly a letdown. Instead of the usual, we got what looked like a tiny, mass-produced patty more like something you’d see in frozen food aisles. The chicken was oddly kebab-like, a bit burnt, dripping oil (not the flavorful Nashville hot oil as they liked to pass it as, just greasy oil), and topped with a bland red pepper cheese spread??? that tasted nothing like proper Nashville sauce. Add in one pickle and a smear of mayo in the center, and that was it. All for $15.
When we mentioned this to the person who made it, he offered to reduce the seasoning and remake it but the issue wasn’t the spice level at all. They didn’t seem to want to accept that there was a problem which is expected. I love spicy food and I know what a Nashville burger should be. Most of all I know what I have eaten at this same place few months ago. This just wasn’t it.
My partner’s chicken burger was no better – another thin, generic patty that felt frozen and lifeless. I ended up eating just the bun to justify the $15, then threw out the filling. You can even see in the attached picture how much oil pooled out of the burger, and it wasn’t the good kind.
GG Burgers used to be my go-to for Nashville, but after this experience, sadly, not anymore. Really hope they go back to their original quality, because what they’re serving now feels like a completely different (and much cheaper) product.
Atmosphere: 1
Food: 1
Service: 2
Used to be good until they started using grocery store frozen burger Patties smh they must be under new management because why change something good for something worse ? Definitely not worth the price for those kind of burgers won’t be returning unless they go back.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Fries, Hamburger
Used to sell smash burgers that were good. So I ordered a double burger. But they switched to generic frozen burger patties so it made for a ridiculous super thick burger that was not good. Not sure why it's still an option on their menu. The fries were okay - hot and salty. Also used to sell Tahiti Treat but that's gone too. There's also crap all over the place inside. Miss the old GG's.
Atmosphere: 2
Food: 2
Service: 4
It's a shame you guys stopped selling the Smashburger and replaced it with a Costco burger.
Very disappointing. Quality has dropped off a cliff.
It said the restaurant was open but it wasn't. The open signal was on. I've payed the parking. And it was closed.
Honestly the best fried chicken sandwich I've ever had in my entire life was made in this very kitchen. Hell yeah
Atmosphere: 5
Food: 5
Service: 5
Delicious food. Lovely service
Atmosphere: 5
Food: 5
Service: 5
Friendly staff & tasty food.. this has been my go to place for burgers?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nashville Hot Chicken
Restaurantji Recommends
One of the best cheese burgers I have ever had. Great onion rings too!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Ordered chicken burger and it was totally unsalted just chillies. On reply they said they provide salt sachet . Chicken should be marinated with salt
Atmosphere: 3
Food: 2
Service: 3
Amazon burger great customer service. Freshest ingredients, good music. Get their burger 10/10 guaranty!
Atmosphere: 5
Food: 5
Service: 5
Forgot our order and took 30 mins to make 2 sandwiches. Undercooked fries and served raw beef. Gave us food poisoning. DO NOT COME HERE NO MATTER WHAT. Better off fishing in the lake.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Nashville Hot Chicken
I had a highly disappointing experience today. From the moment I walked in, the staff were incredibly rude. The most shocking part of my visit was being denied tap water. When I mentioned to the manager that it is legally required to serve tap water (since they have liquor license), he dismissively responded that he only follows his wife's "law." It was only after I insisted that I was grudgingly given a glass of water.
As if this wasn't bad enough, I found a hair in my chicken burger. This level of disregard for basic hygiene and customer service is unacceptable. I will not be returning and would caution others to think twice before dining here.
Atmosphere: 1
Food: 1
Service: 1
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