Strawberry milk tea had an off taste and barely a centimeter of milk foam. Ridiculous for the $9 I paid.
JEMA J
I never go back because of the staff they do not have any customer service and are rude.
Adam Krush
Been to gong cha alot and this location specifically a few times and had no problems.
But today the quality of the drinks I got was really horrible. First I got the new strawberry mini boba drink. I drank it a few minutes after I purchased it. And nearly spit it out. It tasted like water and had no flavor to it whatsoever.
I was really looking forward to trying the drink. And surely I had done something wrong or it was just a bad drink. So I decided to order off Uber eats to get another. And low and behold it arrived and tasted EXACTLY the same. There is simply no way that the ice melted and made this extremely sweet drink taste like water. I have no idea what went wrong. But I can't even get a refund off of Uber. So im leaving a review instead. Order from another location or go to a different bubble tea shop.
Minhaj 9392
Staff is very rude with delivery drivers
mohammad
Don't have manners . How to talk with customer's.
Victoria Wismer
Worst service. 2 guys. Second i open the door they get up, one guy puts a mask on. No acknowledgment from either of them whatsoever. Both doing everything but speaking to me. Other guy had AirPods in entire time. Finally guy with mask comes to register…. Doesn’t say anything. I say “hello, can i please get …..” he then says “we’re out of that” in the most monotone voice you could ever think of as if i was bothering him.
Shame. My bf and I Love coming here. Won’t be back.
A.J.
Friendly staff, and there’s a decent amount of seating. Pretty convenient location near Spadina and Queen W.
I tried their special: Matcha Mango Drink with Mango Kanten Jelly. This had a fixed amount of ice and sweetness, but it tasted great as-is. Usually have to reduce sweetness to 25% with other drinks that I’ve had, but this was fine. I like the matcha and mango combo and the mango tastes fresh.
Sonia
I love gong cha but this location disappointed me, the tapioca pearls were very bad
Sajan Singh
Very bad attitude of the receptionist. I go to pick my uber order and they behave disrespectful.
One of the remaining milk tea stores offering strawberry milk tea, so it's definitely one of my faves. This time around, I got the double peach milk tea - which had peach jelly with it. Tasted great.
The bubble waffle was good, just took a bit long to make.
Greg Sheahan
Bald guy was incredibly rude.
CamCam Frogggy
The blonde asian girl is never serving customers and always talking with her friends. I always have to wait 10-20mins before she takes the order. Y’all should fire her fr
Atmosphere: 1
Food: 1
Service: 1
Virginia Lee
Jimmy was super nice! Definitely going to drop by for bbt here whenever we're in the area!
Strawberry milk tea had an off taste and barely a centimeter of milk foam. Ridiculous for the $9 I paid.
I never go back because of the staff they do not have any customer service and are rude.
Been to gong cha alot and this location specifically a few times and had no problems.
But today the quality of the drinks I got was really horrible. First I got the new strawberry mini boba drink. I drank it a few minutes after I purchased it. And nearly spit it out. It tasted like water and had no flavor to it whatsoever.
I was really looking forward to trying the drink. And surely I had done something wrong or it was just a bad drink. So I decided to order off Uber eats to get another. And low and behold it arrived and tasted EXACTLY the same. There is simply no way that the ice melted and made this extremely sweet drink taste like water. I have no idea what went wrong. But I can't even get a refund off of Uber. So im leaving a review instead. Order from another location or go to a different bubble tea shop.
Staff is very rude with delivery drivers
Don't have manners . How to talk with customer's.
Worst service. 2 guys. Second i open the door they get up, one guy puts a mask on. No acknowledgment from either of them whatsoever. Both doing everything but speaking to me. Other guy had AirPods in entire time. Finally guy with mask comes to register…. Doesn’t say anything. I say “hello, can i please get …..” he then says “we’re out of that” in the most monotone voice you could ever think of as if i was bothering him.
Shame. My bf and I Love coming here. Won’t be back.
Friendly staff, and there’s a decent amount of seating. Pretty convenient location near Spadina and Queen W.
I tried their special: Matcha Mango Drink with Mango Kanten Jelly. This had a fixed amount of ice and sweetness, but it tasted great as-is. Usually have to reduce sweetness to 25% with other drinks that I’ve had, but this was fine. I like the matcha and mango combo and the mango tastes fresh.
I love gong cha but this location disappointed me, the tapioca pearls were very bad
Very bad attitude of the receptionist. I go to pick my uber order and they behave disrespectful.
Nice place to chill
Restaurantji Recommends
One of the remaining milk tea stores offering strawberry milk tea, so it's definitely one of my faves. This time around, I got the double peach milk tea - which had peach jelly with it. Tasted great.
The bubble waffle was good, just took a bit long to make.
Bald guy was incredibly rude.
The blonde asian girl is never serving customers and always talking with her friends. I always have to wait 10-20mins before she takes the order. Y’all should fire her fr
Atmosphere: 1
Food: 1
Service: 1
Jimmy was super nice! Definitely going to drop by for bbt here whenever we're in the area!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
The use of staff is not good
Food: 5
Service: 1
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