Gong Cha
390 Queen St W, Toronto
(416) 901-8839
Recent Reviews
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Best Bubble Tea in the city!
Very bad customer service
Worst customer service , people at counter treat customers like we are burden on them
Worst taste ever the person at front dont know how to treat customers
Overpriced
Great customer service and will definitely visit again!
great customer service! will visit again!
Delicious drink, thank you!
Some employees really need to work on their customer service skills. I understand that you may not want to be there and work your job or you may be having a bad day but the very least you can do is greet your customers with a smile and be polite when answering questions about what toppings would be compatible with what drinks. Not asking for you to bend over backwards for customers but to at least make it a friendly place for people to enjoy. Will not be coming back here again unless the employees get trained for basic customer service skills.
I've had good experiences with many of the employees here but this one really rubbed me the wrong way.
Amazing location and staff. Nice and relaxing location with the interior and music. Great drinks.
Restaurantji Recommends
The worker serving us was super sweet & sociable! He was very fast at making all our drinks & informative! We got the Felix drinks and it was very exciting to get the cupsleeve & pin!!
Great customer service!
Such a convenient location and great service!
Kiera’s service is very good , good drink.
Bad attitude. Poor service. Bubble milk tea taste like water
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