As somebody with a well-attuned palette for tea, the products are consistently phenomenal. Visually pleasing—I like how you can see them brewing the loose tea and mixing matcha right in front of you. I would love to see what a full dine-in service is like someday!
BUT...the place seems way understaffed. Granted, I've only visited earlier in the day, but other comments suggest it doesn't get better. One can't ignore the stress the lone barista must be under. This makes wait times long, which I don't mind, but you should avoid visiting during busy hours or if you're in a rush. The only other location I've seen also had this problem.
In defense of the staff—you can't expect them to be all sunshine and rainbows and take time out of their constant influx of orders to chat about your day or answer your detailed questions about the tea's origins or whatever. Maybe they forgot to greet you, maybe you slipped their mind—oh well!Not excusing bad service, I'm just saying that most of the time they're not trying to be rude.
Bottom line is, I love the place but management needs to be more fair.
Lisa Rose
Best matcha l have ever tasted in my life especially the mango matcha10/10.
Iresha Rajapakse
Best place to relax- everyone is so nice and friendly. This place feels very warm(like a second home) I love the Ruby black milk tea with pearls!! My comfort drink!!🤗
Hadeel Almajed
Strawberry matcha 👌🏻
sm
Hi! When you make a drink incorrectly, you either offer to fix it or refund. The employees just stood there offering no solution.
Pely Yau
incredible atmosphere behind the main cafe ordering area. the vibe was very minimalistic which i loved and the tables and chairs felt pretty spacious. there were cool pictures and nice greenery in the surroundings. i got the matcha brownie with white chocolate. it was very good and wasn’t too sweet, which i loved 🥰
Shina
Cute little tea store, with a dimmer room in the back for customers to sit at different tables. Very nice place to sit and have a relaxing conversation with friends.
Some products like stickers and ceramics on sale. Really enjoyed watching them make matcha right in front of the counter, and I got a fruit bubble tea which was good!
Dami O.
One of my favourite spots to get a strawberry matcha! So good ✨
Very bad way of talk to customer and she act like she paying for us for the macha … I don’t like the girl who has no respect for customer…… 👎🏿 this is my fast and last visit
S P
Zero customer service skills. Girl with coloured contacts barely acknowledged me upon entering and knew minimal information about the products. I asked about the aging process of puerh tea and the nuances between the ones being sold and she never went further than answering yes or no. I had to change my tea order based on the store not having a specific tea and she kept mixing up my order.
She had to call her manager to do a refund in which she just needed to subtract the cost from my initial order to replace the cost of the higher costing product. Train your employees to at least have common knowledge of the teas you're selling or have the interest to look it up for the customers.
Yen Vy
The Strawberry Matcha Latte is really good with strong flavour of matcha and a hint of strawberry taste. The service is amazing despite the fact that I visited very last minute. Highly recommend the Strawberry Matcha Latte here!!
Sofia Velgosh
Not a huge matcha fan, and, typically, I dislike it but this would be the second spot that I found where I like the taste of it, very smooth and not bitter (as it can be). Cute place, very quiet and has quite a bit of space to sit with friends or just work with your laptop.
Atmosphere: 5
Food: 4
Service: 4
Katherine Smith
I had a great experience. The tea was delicious. I got the warm Mango Jasmine tea at 25% sweetness. The seating area was quiet and comfortable. I spent several hours here and would again.
As somebody with a well-attuned palette for tea, the products are consistently phenomenal. Visually pleasing—I like how you can see them brewing the loose tea and mixing matcha right in front of you. I would love to see what a full dine-in service is like someday!
BUT...the place seems way understaffed. Granted, I've only visited earlier in the day, but other comments suggest it doesn't get better. One can't ignore the stress the lone barista must be under. This makes wait times long, which I don't mind, but you should avoid visiting during busy hours or if you're in a rush. The only other location I've seen also had this problem.
In defense of the staff—you can't expect them to be all sunshine and rainbows and take time out of their constant influx of orders to chat about your day or answer your detailed questions about the tea's origins or whatever. Maybe they forgot to greet you, maybe you slipped their mind—oh well!Not excusing bad service, I'm just saying that most of the time they're not trying to be rude.
Bottom line is, I love the place but management needs to be more fair.
Best matcha l have ever tasted in my life especially the mango matcha10/10.
Best place to relax- everyone is so nice and friendly. This place feels very warm(like a second home) I love the Ruby black milk tea with pearls!! My comfort drink!!🤗
Strawberry matcha 👌🏻
Hi! When you make a drink incorrectly, you either offer to fix it or refund. The employees just stood there offering no solution.
incredible atmosphere behind the main cafe ordering area. the vibe was very minimalistic which i loved and the tables and chairs felt pretty spacious. there were cool pictures and nice greenery in the surroundings. i got the matcha brownie with white chocolate. it was very good and wasn’t too sweet, which i loved 🥰
Cute little tea store, with a dimmer room in the back for customers to sit at different tables. Very nice place to sit and have a relaxing conversation with friends.
Some products like stickers and ceramics on sale. Really enjoyed watching them make matcha right in front of the counter, and I got a fruit bubble tea which was good!
One of my favourite spots to get a strawberry matcha! So good ✨
Amazing matcha!
My favourite matcha in the city!! So delicious
Restaurantji Recommends
Very bad way of talk to customer and she act like she paying for us for the macha … I don’t like the girl who has no respect for customer…… 👎🏿 this is my fast and last visit
Zero customer service skills. Girl with coloured contacts barely acknowledged me upon entering and knew minimal information about the products. I asked about the aging process of puerh tea and the nuances between the ones being sold and she never went further than answering yes or no. I had to change my tea order based on the store not having a specific tea and she kept mixing up my order.
She had to call her manager to do a refund in which she just needed to subtract the cost from my initial order to replace the cost of the higher costing product. Train your employees to at least have common knowledge of the teas you're selling or have the interest to look it up for the customers.
The Strawberry Matcha Latte is really good with strong flavour of matcha and a hint of strawberry taste. The service is amazing despite the fact that I visited very last minute. Highly recommend the Strawberry Matcha Latte here!!
Not a huge matcha fan, and, typically, I dislike it but this would be the second spot that I found where I like the taste of it, very smooth and not bitter (as it can be). Cute place, very quiet and has quite a bit of space to sit with friends or just work with your laptop.
Atmosphere: 5
Food: 4
Service: 4
I had a great experience. The tea was delicious. I got the warm Mango Jasmine tea at 25% sweetness. The seating area was quiet and comfortable. I spent several hours here and would again.
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