It is a beautiful place. We came for live jazz music, it was our first experience and it was amazing. Thanks to the band Northern Dragon! Also for and service were on the top. The only thing is I didn't leave tips and someone from kitchen came to me and was asking me "Was the service or food bad?", I said that everything was perfect but he was kind of pushing me to pay tips. "We see you didn't leave tips. Why?". He was asking me these questions again and again.Pushing me to pay tips left a little bit negative impression. Please,understand that people are in different financial situations and it's not mandatory to pay tips.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Platter
Subria Lapps
I love the Jazz Bistro. On my last visit, I was actually performing so I had the opportunity to see the magic before the proverbial curtains opened. The management is super personable and it shows in the way the staff interacts with each other and patrons. Service was fast. The food was great. I had the burger which was cooked to perfection. I loved seeing the sparkling bar that was kept exceptionally clean. Now, I was singing so i just watched all the fancy cocktails go by but I got to drink some delicious peppermint tea with some of the best honey I’ve had in a minute….so winning. I loved that there is additional seating upstairs so if you are looking for the music to be the background music to your night out or if you want to be front and center with all the action—options abound. Regardless, If you’re looking for a swanky yet down to earth live music venue in the city this is it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jazz Bistro Burger
Solmaz Fahimi
I loved the atmosphere, the very good staff, and the lovely people working there.
Atmosphere: 5
Food: 5
Service: 5
krazy canuk
Late night jazz jam at its best. I was totally unaware. Amazing local talent. Great bar staff. A definite must if your a jazz enthusiast. I will for sure return
Atmosphere: 5
Food: 5
Service: 5
John Nichol
Ok for date night not for company party as I went for
Atmosphere: 1
Food: 2
Service: 3
Eduardo T
If I am spending hundreds of dollars for average food, i expect the people greeting to be nicer. I love the music and the atmosphere, but a very sad experience.
Atmosphere: 5
Food: 2
Service: 1
Shevonne Bihari
beautiful place with a lovely ambience. the staff were very polite and our server was a sweetheart and very helpful. the live music was great and the food was yummy, the dessert was especially delicious. will come again!
Atmosphere: 5
Food: 5
Service: 5
Renée Vinagreiro
Live music was absolutely fantastic but the service was mediocre at best. I was visiting from out of province, purely to see the show that we booked a reservation for in advanced. We were then seated on the second floor tucked away in a corner, which would have been fine if our server didn’t keep forgetting about us. It felt that our table was out of view from everyone, and it didn’t help that we were up real close to a table of four that was chatting super loud, making it almost impossible to hear the music. During the second set of music, management did a way better job of getting others to quiet down. Some better tables cleared up so we were able to move to a better position. But even after being seated at a table where our server passed by plenty of times, he still failed to check up on us and see how we were doing. Live music venues are such a treat and I think the Jazz Bistro is a great gift and hub for jazz. As a student, going to a place like this is a privilege and I expect more for the price you pay. It’s disappointing that the service for such a highly regarded place was not up to par.
Atmosphere: 4
Food: 3
Service: 1
Nikola Medakovic
The performers were outstanding; however, the service was disappointing. Firstly, we reserved a table on the second floor, and they gave us a table on the forst floor. Secondly, and more importantly I called ahead to inquire about birthday celebration options, and they informed me that a cake could be provided. I was fine with this, as I’m not particular about the details. Unfortunately, they called while I was driving with the guest of honor to confirm the arrangement and then greeted her when we arrived as the 'birthday girl', ruining the suprise Despite this, they failed to bring out the cake or provide any other special service for the birthday. Ultimately, I simply ordered a dessert at the end.
In summary: the food was mediocre, overpriced, and served in small portions (which I had anticipated). The live music was excellent, but the customer service was abysmal.
Atmosphere: 5
Food: 3
Liselotte Eloise Lim
Inconsistent policy and poor service experience:
I recently dined at Jazz Bistro with a group of five, expecting a nice evening with good food and music. While the food quality was excellent, the service was incredibly disappointing. Despite my previous visit with a group of five when no gratuity was automatically added, this time we were surprised with an 18% gratuity charge. This change was applied without any prior notice, which felt misleading and inconsistent.
On top of that, the service itself left much to be desired. Our waiter was inattentive and left us waiting for unreasonably long stretches before taking our orders or checking in on us. It was frustrating to be overlooked repeatedly throughout the evening.
Jazz Bistro has potential with its quality food and ambiance, but the inattentive service and surprise gratuity charge have made me reconsider coming back.
Amazing staff and made my friend’s birthday remarkable!
Atmosphere: 5
Food: 5
Service: 5
Clarissa Rusu
We had such a nice dinner at Jazz Bistro. It was our first time dining with live jazz and we can’t wait to go back. Food was pretty good, I really liked the squash risotto.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Risotto
Supria Kalirai
Very good food - the burger and striploin steak were delicious. The ambiance is just wonderful! Perfect night out enjoying some good food and even better jazz.
Atmosphere: 5
Food: 4
Service: 4
Tom Leung
The jazz is amazing, but the gelato makes me disappointed. It tastes like normal ice cream and artificial.
Atmosphere: 5
Food: 3
Service: 5
Mahmoud Shawaf
It is just OK ! If the service was better, it would have been great. But no one knew how to serve a plate, clear a table or pour glass of water without spilling it over the table. I don’t think any of the servers had hospitality education, or they just don’t care. I give my experience 4/10, but if only one person have smiled at my face or greet me warmly, my experience would have been much different.
It is a beautiful place. We came for live jazz music, it was our first experience and it was amazing. Thanks to the band Northern Dragon! Also for and service were on the top.
The only thing is I didn't leave tips and someone from kitchen came to me and was asking me "Was the service or food bad?", I said that everything was perfect but he was kind of pushing me to pay tips. "We see you didn't leave tips. Why?". He was asking me these questions again and again.Pushing me to pay tips left a little bit negative impression. Please,understand that people are in different financial situations and it's not mandatory to pay tips.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Platter
I love the Jazz Bistro. On my last visit, I was actually performing so I had the opportunity to see the magic before the proverbial curtains opened. The management is super personable and it shows in the way the staff interacts with each other and patrons. Service was fast. The food was great. I had the burger which was cooked to perfection. I loved seeing the sparkling bar that was kept exceptionally clean. Now, I was singing so i just watched all the fancy cocktails go by but I got to drink some delicious peppermint tea with some of the best honey I’ve had in a minute….so winning. I loved that there is additional seating upstairs so if you are looking for the music to be the background music to your night out or if you want to be front and center with all the action—options abound. Regardless, If you’re looking for a swanky yet down to earth live music venue in the city this is it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jazz Bistro Burger
I loved the atmosphere, the very good staff, and the lovely people working there.
Atmosphere: 5
Food: 5
Service: 5
Late night jazz jam at its best. I was totally unaware.
Amazing local talent. Great bar staff.
A definite must if your a jazz enthusiast.
I will for sure return
Atmosphere: 5
Food: 5
Service: 5
Ok for date night not for company party as I went for
Atmosphere: 1
Food: 2
Service: 3
If I am spending hundreds of dollars for average food, i expect the people greeting to be nicer. I love the music and the atmosphere, but a very sad experience.
Atmosphere: 5
Food: 2
Service: 1
beautiful place with a lovely ambience. the staff were very polite and our server was a sweetheart and very helpful. the live music was great and the food was yummy, the dessert was especially delicious. will come again!
Atmosphere: 5
Food: 5
Service: 5
Live music was absolutely fantastic but the service was mediocre at best.
I was visiting from out of province, purely to see the show that we booked a reservation for in advanced. We were then seated on the second floor tucked away in a corner, which would have been fine if our server didn’t keep forgetting about us.
It felt that our table was out of view from everyone, and it didn’t help that we were up real close to a table of four that was chatting super loud, making it almost impossible to hear the music.
During the second set of music, management did a way better job of getting others to quiet down. Some better tables cleared up so we were able to move to a better position. But even after being seated at a table where our server passed by plenty of times, he still failed to check up on us and see how we were doing.
Live music venues are such a treat and I think the Jazz Bistro is a great gift and hub for jazz. As a student, going to a place like this is a privilege and I expect more for the price you pay.
It’s disappointing that the service for such a highly regarded place was not up to par.
Atmosphere: 4
Food: 3
Service: 1
The performers were outstanding; however, the service was disappointing. Firstly, we reserved a table on the second floor, and they gave us a table on the forst floor. Secondly, and more importantly I called ahead to inquire about birthday celebration options, and they informed me that a cake could be provided. I was fine with this, as I’m not particular about the details. Unfortunately, they called while I was driving with the guest of honor to confirm the arrangement and then greeted her when we arrived as the 'birthday girl', ruining the suprise
Despite this, they failed to bring out the cake or provide any other special service for the birthday. Ultimately, I simply ordered a dessert at the end.
In summary: the food was mediocre, overpriced, and served in small portions (which I had anticipated). The live music was excellent, but the customer service was abysmal.
Atmosphere: 5
Food: 3
Inconsistent policy and poor service experience:
I recently dined at Jazz Bistro with a group of five, expecting a nice evening with good food and music. While the food quality was excellent, the service was incredibly disappointing. Despite my previous visit with a group of five when no gratuity was automatically added, this time we were surprised with an 18% gratuity charge. This change was applied without any prior notice, which felt misleading and inconsistent.
On top of that, the service itself left much to be desired. Our waiter was inattentive and left us waiting for unreasonably long stretches before taking our orders or checking in on us. It was frustrating to be overlooked repeatedly throughout the evening.
Jazz Bistro has potential with its quality food and ambiance, but the inattentive service and surprise gratuity charge have made me reconsider coming back.
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Amazing staff and made my friend’s birthday remarkable!
Atmosphere: 5
Food: 5
Service: 5
We had such a nice dinner at Jazz Bistro. It was our first time dining with live jazz and we can’t wait to go back. Food was pretty good, I really liked the squash risotto.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Risotto
Very good food - the burger and striploin steak were delicious. The ambiance is just wonderful! Perfect night out enjoying some good food and even better jazz.
Atmosphere: 5
Food: 4
Service: 4
The jazz is amazing, but the gelato makes me disappointed. It tastes like normal ice cream and artificial.
Atmosphere: 5
Food: 3
Service: 5
It is just OK !
If the service was better, it would have been great. But no one knew how to serve a plate, clear a table or pour glass of water without spilling it over the table. I don’t think any of the servers had hospitality education, or they just don’t care.
I give my experience 4/10, but if only one person have smiled at my face or greet me warmly, my experience would have been much different.
Atmosphere: 3
Food: 3
Service: 1
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