We were going to the Jays game and Austin was very efficient in getting us drinks and food without feeling like we needed to rush. Great spot.
Selina
Great place to get together with friends, but a bit too loud as we have to yell across the table to talk
Patrick
Overpriced but you pay for location. Adequate enough as we were really hungry after just getting off the train from Ottawa
Tai
I have been to this restaurant multiple times & like the service and the food quality. I took one star off for this visit as we received cold food and while the restaurant reordered a new plates, they didn't hold our mains so we ended up with appetizers and mains all at the same time. When ordering coffee and dessert, the coffee again was cold. I don't mean warm, it was cold. Just a bit more attention from the severs could have avoided this but because they have been great & 5 star in the past will go again in the future.
Christine
It was crazy busy with hockey playoffs so I don't think we were given the attention we expected. I will try again the next time I'm in the area and need a meal.
Maria Rosas
Amazing place, delicious food and great service.
emma
Neel was very kind and provided us with great customer service. He was very attentive and came around to check on us on everything we needed! Definitely satisfied and will come again. Vee was an amazing server as well! Definitely made my experience much more enjoyable.
Atmosphere: 5
Food: 4
Service: 5
Sasha Galanova
Visited kellys with colleagues during lunch, came in with high expectations, left on a more disappointed note. Sharing my honest review with pros/cons.
Pros: + We were asked what drinks we want as well as what kind of water we would like (ex: carbonated). + Pudding and Mousse were good. ~ 9/10 + Pizza Margarita was very good ~ 8-9/10 + Menu had gluten free and vegetarian options
Cons: 1. Communication/ Service: - Waitress has not asked if any of us have any allergies/ dietary restrictions - It was difficult to approach waitress as she was not checking on us - We had to call waitress in order to finally make an order and kellys was not even as busy - We were told that we cannot order mains at same time as appetizers since it is hard to punch it in the system considering that we already waited for around 30mins for our orders to be even taken, we then had to wait again to place mains order. - When mains were finally served they were not served at same time to everyone , one table got it around 10 mins earlier and even when they brought mains to 2nd table one person still had to wait for next 5mins for his main. And I understand this can happen, in that instance waitress has to communicate it to set expectations. Basically it comes back to communication issue again. - To add once all mains were served three people did not get any cutlery to eat with , and again we had to catch waitress since she did not bother checking on us and our experience - Water was only refilled at the end once - There were not enough napkins - When time came for desserts we were not approached by waitress and we had to again make attempts to call her over and then once we managed to do it , she said that apparently dessert menu was always there just in the drinks menu.
2. Food: - Despite it looking good on pictures most of people rated it as 6/10 where my rating would be closer to 4/10 for my dish which was Moroccan chicken with salmon add in, which tasted like poor imitation of Indian chicken curry, salmon was very good though. - For desserts we tried all three that are presented on the menu including mousse, pudding and cheesecake. Mousse and pudding were pretty good however cheesecake was clearly in the fridge for a very long time, i tasted that. Mousse & pudding are 8-9/10 while cheesecake closer to 2/10. - No Vegan dessert options
3. Additional feedback/ needed improvements: - One of the plates was dirty and we had to ask waitress to get new one - Was hard to get waitress to bring us a bill - It is important that waitress set right expectations and continuously communicates of any issues/ delays to avoid ruining experience
Overall, in conclusion service is at 3/10 it was bad, i got strong feeling that waitress just did not care about us neither about our experience. Food was rated 6/10 by most people while some people rated it as bad (~2-3/10). Definitely not a place you ever want to go to unless you want overpriced poor tasting food and even worse service.
Vegetarian options: Vegetarian options are marked in the menu. No vegetarian desserts available.
Dietary restrictions: We were never asked about those, neither asked about our allergies
We had an absolutely incredible dining experience! From the moment we walked in, despite it being late at night, Amanda and Sean greeted us with warm smiles and a welcoming attitude. They went above and beyond to make us feel comfortable, providing excellent recommendations that truly enhanced our meal. Their friendliness and positive energy made a lasting impression.
The service was impressively fast and efficient, yet never felt rushed. The atmosphere was cozy, inviting, and had a relaxed, unpretentious vibe that made us feel right. We originally didn’t have high expectations since we were just walk-ins at a late hour, but we were pleasantly surprised—the food was delicious, well-prepared, and exceeded our expectations.
We ended up staying for a couple of drinks, simply because we were enjoying ourselves so much. It’s rare to find such a perfect balance of great service, delicious food, and a welcoming ambiance, but this place nailed it. I’ll definitely be coming back whenever I’m in the area.
A huge shoutout to Amanda and Sean for their outstanding hospitality—they truly made our night special! Their kindness, attentiveness, and genuine passion for great service deserve to be recognized. If anyone deserves a raise, it’s them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Gnocchi
Antonio H
The pasta sauce was a bit too watery, making the rigatoni almost soupy, but the Brussels sprouts were hands down amazing!
Went here before a raptors game and it was busy. Our server was friendly but also MIA for most of the night. The kids’ meals never came with the snack even though being told multiple times it was on its way. We searched for a server for at least 15 minutes wanting to order dessert , but ended up asking for the bill because of how late it was. We had to take the kids’ desserts to go and they gave us a $3 discount for not bringing out the first part of the kids meals. The food was okay, nothing fancy.
Atmosphere: 4
Food: 3
Service: 2
Wren Rojas
Got sat down and told we would need to leave by 4:15 for reservations, that's fine we can be done by then. Waited almost 15 minutes, no one came to take our orders or give us water or anything. multiple waiters and hosts walked by and did nothing. all seem solely focused on serving the people here for the conference happening near by. felt horrible and do not recommend AT ALL.
Service: 1
Allen C
Nicole was amazing! Will always come back!
Atmosphere: 5
Food: 5
Service: 5
Ariel E Ryerse (Ari)
I was excited to try this place, seeing as I rarely go downtown for food, and it wasn't what I expected at all.
Our server was amazing and very attentive... but the food was lacklustre at best. I treated myself to the steak and ordered it mid-rare. I got BLUE. My server was amazing and took it back to refire...a manager brought it back less than 2 minutes later with a "sorry" and walked away. It was clearly put in the microwave and zapped quickly, as it was still raw when I cut into it.
Had yet another manager come over and say "it's been taken already, so I can't see it.." with a smug attitude, and when I said I took a pic of it and I could show it to her, she ran off.
Atmosphere: 5
Food: 1
Service: 4
Abhinav Prakash
A lively place with a scrumptious menu, cordial and patient staff, extensive beverage options and a welcoming ambience. Visited after office and with a friend. Really liked it and would visit again, pretty soon.
Vegetarian options: There are a good number of vegetarian options.
We were going to the Jays game and Austin was very efficient in getting us drinks and food without feeling like we needed to rush. Great spot.
Great place to get together with friends, but a bit too loud as we have to yell across the table to talk
Overpriced but you pay for location. Adequate enough as we were really hungry after just getting off the train from Ottawa
I have been to this restaurant multiple times & like the service and the food quality. I took one star off for this visit as we received cold food and while the restaurant reordered a new plates, they didn't hold our mains so we ended up with appetizers and mains all at the same time. When ordering coffee and dessert, the coffee again was cold. I don't mean warm, it was cold. Just a bit more attention from the severs could have avoided this but because they have been great & 5 star in the past will go again in the future.
It was crazy busy with hockey playoffs so I don't think we were given the attention we expected. I will try again the next time I'm in the area and need a meal.
Amazing place, delicious food and great service.
Neel was very kind and provided us with great customer service. He was very attentive and came around to check on us on everything we needed! Definitely satisfied and will come again. Vee was an amazing server as well! Definitely made my experience much more enjoyable.
Atmosphere: 5
Food: 4
Service: 5
Visited kellys with colleagues during lunch, came in with high expectations, left on a more disappointed note. Sharing my honest review with pros/cons.
Pros:
+ We were asked what drinks we want as well as what kind of water we would like (ex: carbonated).
+ Pudding and Mousse were good. ~ 9/10
+ Pizza Margarita was very good ~ 8-9/10
+ Menu had gluten free and vegetarian options
Cons:
1. Communication/ Service:
- Waitress has not asked if any of us have any allergies/ dietary restrictions
- It was difficult to approach waitress as she was not checking on us
- We had to call waitress in order to finally make an order and kellys was not even as busy
- We were told that we cannot order mains at same time as appetizers since it is hard to punch it in the system considering that we already waited for around 30mins for our orders to be even taken, we then had to wait again to place mains order.
- When mains were finally served they were not served at same time to everyone , one table got it around 10 mins earlier and even when they brought mains to 2nd table one person still had to wait for next 5mins for his main.
And I understand this can happen, in that instance waitress has to communicate it to set expectations. Basically it comes back to communication issue again.
- To add once all mains were served three people did not get any cutlery to eat with , and again we had to catch waitress since she did not bother checking on us and our experience
- Water was only refilled at the end once
- There were not enough napkins
- When time came for desserts we were not approached by waitress and we had to again make attempts to call her over and then once we managed to do it , she said that apparently dessert menu was always there just in the drinks menu.
2. Food:
- Despite it looking good on pictures most of people rated it as 6/10 where my rating would be closer to 4/10 for my dish which was Moroccan chicken with salmon add in, which tasted like poor imitation of Indian chicken curry, salmon was very good though.
- For desserts we tried all three that are presented on the menu including mousse, pudding and cheesecake. Mousse and pudding were pretty good however cheesecake was clearly in the fridge for a very long time, i tasted that.
Mousse & pudding are 8-9/10 while cheesecake closer to 2/10.
- No Vegan dessert options
3. Additional feedback/ needed improvements:
- One of the plates was dirty and we had to ask waitress to get new one
- Was hard to get waitress to bring us a bill
- It is important that waitress set right expectations and continuously communicates of any issues/ delays to avoid ruining experience
Overall, in conclusion service is at 3/10 it was bad, i got strong feeling that waitress just did not care about us neither about our experience. Food was rated 6/10 by most people while some people rated it as bad (~2-3/10).
Definitely not a place you ever want to go to unless you want overpriced poor tasting food and even worse service.
Vegetarian options: Vegetarian options are marked in the menu. No vegetarian desserts available.
Dietary restrictions: We were never asked about those, neither asked about our allergies
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Margherita Pizza, Sticky Toffee Pudding
We had an absolutely incredible dining experience! From the moment we walked in, despite it being late at night, Amanda and Sean greeted us with warm smiles and a welcoming attitude. They went above and beyond to make us feel comfortable, providing excellent recommendations that truly enhanced our meal. Their friendliness and positive energy made a lasting impression.
The service was impressively fast and efficient, yet never felt rushed. The atmosphere was cozy, inviting, and had a relaxed, unpretentious vibe that made us feel right. We originally didn’t have high expectations since we were just walk-ins at a late hour, but we were pleasantly surprised—the food was delicious, well-prepared, and exceeded our expectations.
We ended up staying for a couple of drinks, simply because we were enjoying ourselves so much. It’s rare to find such a perfect balance of great service, delicious food, and a welcoming ambiance, but this place nailed it. I’ll definitely be coming back whenever I’m in the area.
A huge shoutout to Amanda and Sean for their outstanding hospitality—they truly made our night special! Their kindness, attentiveness, and genuine passion for great service deserve to be recognized. If anyone deserves a raise, it’s them!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Gnocchi
The pasta sauce was a bit too watery, making the rigatoni almost soupy, but the Brussels sprouts were hands down amazing!
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Went here before a raptors game and it was busy. Our server was friendly but also MIA for most of the night. The kids’ meals never came with the snack even though being told multiple times it was on its way. We searched for a server for at least 15 minutes wanting to order dessert , but ended up asking for the bill because of how late it was. We had to take the kids’ desserts to go and they gave us a $3 discount for not bringing out the first part of the kids meals. The food was okay, nothing fancy.
Atmosphere: 4
Food: 3
Service: 2
Got sat down and told we would need to leave by 4:15 for reservations, that's fine we can be done by then. Waited almost 15 minutes, no one came to take our orders or give us water or anything. multiple waiters and hosts walked by and did nothing. all seem solely focused on serving the people here for the conference happening near by. felt horrible and do not recommend AT ALL.
Service: 1
Nicole was amazing! Will always come back!
Atmosphere: 5
Food: 5
Service: 5
I was excited to try this place, seeing as I rarely go downtown for food, and it wasn't what I expected at all.
Our server was amazing and very attentive... but the food was lacklustre at best. I treated myself to the steak and ordered it mid-rare. I got BLUE. My server was amazing and took it back to refire...a manager brought it back less than 2 minutes later with a "sorry" and walked away. It was clearly put in the microwave and zapped quickly, as it was still raw when I cut into it.
Had yet another manager come over and say "it's been taken already, so I can't see it.." with a smug attitude, and when I said I took a pic of it and I could show it to her, she ran off.
Atmosphere: 5
Food: 1
Service: 4
A lively place with a scrumptious menu, cordial and patient staff, extensive beverage options and a welcoming ambience. Visited after office and with a friend. Really liked it and would visit again, pretty soon.
Vegetarian options: There are a good number of vegetarian options.
Wheelchair accessibility: 100% accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pistachio Gnocchi, Landing Nachos
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