We enjoyed the entrees, tea, and treats. Nice staff and good service.
But why closed on Fridays? And why not open until 10:30 on Saturdays?
Dipankar Arora
Healthy food. While ordering I was told that everything here is gluten free. I tried K & K lasagna.
Lucas P
Always delish
Ryan Landry
Awesome as always. Great gluten free options
Arielle Azmon
The food here is healthy and the portions are huge. Loved the breakfast bowl. It was also made really fast and for a decent price
Kj G
The food here is great, but they ALWAYS leave something off when you order delivery. This time it's the salad dressing. I have two salads, neither of which has the dressing included, and they're pretty dry and terrible without it. They need some serious quality checks at this store.
In the last 40 minutes since I've gotten my food, I've tried calling 11 times to see if I can get the dressing. It rings forever with no response until the phone company ends the call. So if you order directly from the website, they could send you a bag of rocks and you have no options except to dispute the charge with your credit card which doesn't solve the problem of not having the dinner you ordered.
Stacey Latchford
Love this place, delicious GF smoothie bowls!!
renegade1851
I have been here a few times and have enjoyed it. Fairly quick and casual with good portions.
Allanah Wills
Went here on a whim before the Eras show while visiting Toronto. Not going to lie I was disappointed when my friend suggested health food for dinner while we were on vacation. Oh my goodness I was proven wrong. One of the best meals I’ve had in a while. I got the guac burger bowl and I couldn’t stop raving about it. Amazing, tasty and fresh. Insane portions too they definitely don’t skimp on ingredients.
Atmosphere: 5
Food: 5
Service: 5
Whatever
I just had a terrible customer service experience with an employee, possibly named Kim, who appears to be of Latin descent and manages both cashier and food prep duties. A few weeks ago, I ordered from this location via DoorDash, and the food I received had clearly been tampered with. In a rush, I discarded it without filing a complaint or requesting a refund.
Today, I decided to give the location another chance and ordered the same food through DoorDash. However, I called the store after I placed the order to request that the bag be stapled to ensure the food wouldn’t be tampered with again. Unfortunately, when I called, I got Kim, who was unprofessional and rude. She interrupted me mid sentence and rudely and defensively stated, "Our orders are always stapled, and we’re not responsible for what happens to the food afterward." When asked her to let me finish talking to clarify my request, she rudely cut me off and said, “Did you hear WHAT I SAID?!”. I was only trying to ask if they could staple the bag and take a picture of the sealed bag so that, in the event of tampering, I could file a complaint against the Dasher. She never gave me the chance to complete my sentence. When I asked to speak with someone else, she claimed to be the only staff member available and abruptly hung up on me. I immediately canceled my order and called back, this time demanding to speak to someone else. As she handed the phone to another employee, I distinctly heard her call me "locco."
This entire experience has left me with no trust in this location, and I will never order from here again. I plan to escalate this issue to the owners, as Kim’s behaviour is unfit for anyone working in food service or customer relations. I do, however, appreciate Alejandro, the young gentleman who assisted me when I called back, for his professionalism. He informed me the owner is available weekdays 9 a.m. to 5 p.m. and offered to send a coupon as an apology.
Additionally, after reviewing some of the negative feedback about this location, I noticed several references to an unprofessional female employee. If these reviews are referring to the same person I dealt with, it’s clear this is a recurring issue. If not, then this location has an even bigger problem to address.
UPDATE: Monday Nov 18
I visited the store to speak with the “manager” Ramin. As soon as I asked to speak to him, he immediately mentioned seeing my review and asked that we discuss it privately in the back. There was absolutely no “Hi, how are you?”. He began by saying, “My staff called me right after speaking with you and told me they were upset because you used curse words, and I believe them.” I responded by asking, “So, are you saying you don’t believe what I experienced at your store?” His hostile attitude immediately made me feel uneasy and uncomfortable. I explained that his approach clarified why the employee felt comfortable speaking to a customer in such a manner. This experience has ensured I will not return. The manager's unprofessional behavior explains the negative reviews about the staff and the subpar food that fails to meet Kupfert and Kim's standards. I regularly visit a PATH location without issues, but this poorly managed branch was my only option on DoorDash.
While I appreciate the coupon, I informed Ramin, who introduced himself as the manager, that I would be contacting the owner to file a formal complaint. He provided me with an email to reach the owner; however, based on his responses to negative reviews, it seems he is actually the owner. This reveals his willingness to engage in unproductive and toxic behavior toward customers, further emphasizing the unprofessionalism at this location. I will be contacting the head office and also reporting my experience to the Canada Food Inspection Agency due to the issues I’ve encountered and the concerning reviews about this location, particularly regarding the quality of food.
If you care about your health, this is the right place for you. Everything on the menu can be included in a whole plant based diet, which is the best you can eat!
Even the smoothies are made from natural ingredients.
Also the staff was really knowledgeable, and patient, I'm always asking about the ingredients and they explained everything to me in detail..
This is my new favorite place here in TO!
Atmosphere: 5
Food: 5
Service: 5
Yasmin Koop-Monteiro
My fav spot for healthy delicious food! The staff is so friendly too :)
Atmosphere: 5
Food: 5
Service: 5
Khanh Phan
Great little tucked away spot in the heart of Yorkville. Been here often enough that I know that great, clean food and friendliness from staff is what to expect.
Atmosphere: 5
Food: 5
Service: 5
Paula Alvarez Muñoz
I visited this place a couple of times already, and I just love how healthy and delicious the food is. It is a plus that the people working there are welcoming and nice. If you are near the area, you should try it.
Atmosphere: 5
Food: 5
Service: 5
Jordan Villanueva
Food and atmosphere were excellent. Especially the service. Always super friendly and super helpful. I have gone a few times and the service here is always great. Would recommend thi K&K! :)
We enjoyed the entrees, tea, and treats. Nice staff and good service. But why closed on Fridays? And why not open until 10:30 on Saturdays?
Healthy food. While ordering I was told that everything here is gluten free. I tried K & K lasagna.
Always delish
Awesome as always. Great gluten free options
The food here is healthy and the portions are huge. Loved the breakfast bowl. It was also made really fast and for a decent price
The food here is great, but they ALWAYS leave something off when you order delivery. This time it's the salad dressing. I have two salads, neither of which has the dressing included, and they're pretty dry and terrible without it. They need some serious quality checks at this store.
In the last 40 minutes since I've gotten my food, I've tried calling 11 times to see if I can get the dressing. It rings forever with no response until the phone company ends the call. So if you order directly from the website, they could send you a bag of rocks and you have no options except to dispute the charge with your credit card which doesn't solve the problem of not having the dinner you ordered.
Love this place, delicious GF smoothie bowls!!
I have been here a few times and have enjoyed it. Fairly quick and casual with good portions.
Went here on a whim before the Eras show while visiting Toronto. Not going to lie I was disappointed when my friend suggested health food for dinner while we were on vacation. Oh my goodness I was proven wrong. One of the best meals I’ve had in a while. I got the guac burger bowl and I couldn’t stop raving about it. Amazing, tasty and fresh. Insane portions too they definitely don’t skimp on ingredients.
Atmosphere: 5
Food: 5
Service: 5
I just had a terrible customer service experience with an employee, possibly named Kim, who appears to be of Latin descent and manages both cashier and food prep duties. A few weeks ago, I ordered from this location via DoorDash, and the food I received had clearly been tampered with. In a rush, I discarded it without filing a complaint or requesting a refund.
Today, I decided to give the location another chance and ordered the same food through DoorDash. However, I called the store after I placed the order to request that the bag be stapled to ensure the food wouldn’t be tampered with again. Unfortunately, when I called, I got Kim, who was unprofessional and rude. She interrupted me mid sentence and rudely and defensively stated, "Our orders are always stapled, and we’re not responsible for what happens to the food afterward." When asked her to let me finish talking to clarify my request, she rudely cut me off and said, “Did you hear WHAT I SAID?!”. I was only trying to ask if they could staple the bag and take a picture of the sealed bag so that, in the event of tampering, I could file a complaint against the Dasher. She never gave me the chance to complete my sentence. When I asked to speak with someone else, she claimed to be the only staff member available and abruptly hung up on me. I immediately canceled my order and called back, this time demanding to speak to someone else. As she handed the phone to another employee, I distinctly heard her call me "locco."
This entire experience has left me with no trust in this location, and I will never order from here again. I plan to escalate this issue to the owners, as Kim’s behaviour is unfit for anyone working in food service or customer relations. I do, however, appreciate Alejandro, the young gentleman who assisted me when I called back, for his professionalism. He informed me the owner is available weekdays 9 a.m. to 5 p.m. and offered to send a coupon as an apology.
Additionally, after reviewing some of the negative feedback about this location, I noticed several references to an unprofessional female employee. If these reviews are referring to the same person I dealt with, it’s clear this is a recurring issue. If not, then this location has an even bigger problem to address.
UPDATE: Monday Nov 18
I visited the store to speak with the “manager” Ramin. As soon as I asked to speak to him, he immediately mentioned seeing my review and asked that we discuss it privately in the back. There was absolutely no “Hi, how are you?”. He began by saying, “My staff called me right after speaking with you and told me they were upset because you used curse words, and I believe them.” I responded by asking, “So, are you saying you don’t believe what I experienced at your store?” His hostile attitude immediately made me feel uneasy and uncomfortable. I explained that his approach clarified why the employee felt comfortable speaking to a customer in such a manner. This experience has ensured I will not return. The manager's unprofessional behavior explains the negative reviews about the staff and the subpar food that fails to meet Kupfert and Kim's standards. I regularly visit a PATH location without issues, but this poorly managed branch was my only option on DoorDash.
While I appreciate the coupon, I informed Ramin, who introduced himself as the manager, that I would be contacting the owner to file a formal complaint. He provided me with an email to reach the owner; however, based on his responses to negative reviews, it seems he is actually the owner. This reveals his willingness to engage in unproductive and toxic behavior toward customers, further emphasizing the unprofessionalism at this location. I will be contacting the head office and also reporting my experience to the Canada Food Inspection Agency due to the issues I’ve encountered and the concerning reviews about this location, particularly regarding the quality of food.
Food: 1
Service: 1
Restaurantji Recommends
I love this place!
If you care about your health, this is the right place for you. Everything on the menu can be included in a whole plant based diet, which is the best you can eat!
Even the smoothies are made from natural ingredients.
Also the staff was really knowledgeable, and patient, I'm always asking about the ingredients and they explained everything to me in detail..
This is my new favorite place here in TO!
Atmosphere: 5
Food: 5
Service: 5
My fav spot for healthy delicious food! The staff is so friendly too :)
Atmosphere: 5
Food: 5
Service: 5
Great little tucked away spot in the heart of Yorkville. Been here often enough that I know that great, clean food and friendliness from staff is what to expect.
Atmosphere: 5
Food: 5
Service: 5
I visited this place a couple of times already, and I just love how healthy and delicious the food is. It is a plus that the people working there are welcoming and nice. If you are near the area, you should try it.
Atmosphere: 5
Food: 5
Service: 5
Food and atmosphere were excellent. Especially the service. Always super friendly and super helpful. I have gone a few times and the service here is always great. Would recommend thi K&K! :)
Atmosphere: 5
Food: 5
Service: 5
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