Worst experience at a loblaws store ever. Would not go there again. The bakery person was so rude, grumpy and unfriendly. Not only I had bad experience with them but this morning when I called also the person was not only unfriendly but not very helpful. I asked to speak to the bakery manager and she said ok but then came back and said she is out. They need to improve their customer service in the bakery department.
Michael Moore
How is there always only one person working the deli section? The wait is ridiculous. I can see why she comes off as miserable.
mohammad ghiri
Only one person works in the kitchen and every single time they make you wait for a long time and keep ignoring you.
Florin N
Every week I see prices jumping up, most often in increments of 50 cents, for no good reason. Why is this happening? Inflation is over! In the span of about one month they have twice increased the price for a 1.4l bottle of Pom Wonderful (Pomegranate juice) from 14.00 to 15.00, then 15.99 dollars, while at Costco the price stayed the same, 12.99 for a larger 1.8l bottle.
Laura S
Horrible experience every time I go. Prices go up every week. Staff is so rude and never want to help customers. Especially the woman at the deli counter and another women that works at the help desk (on multiple occasions. The fruit and vegetable quality is never good but the prices keep going up. Don't bother with this location.
Yoshie Nagata
Their washroom was so dirty and disgusting. The door hook was broken and the toilet paper holder was also broken. Apparently, nobody is looking after those things and it was worse than parksâ public washrooms. When you see the washrooms, you would know their hygiene and customer serviceâs spirit.
Naya
I used to shop here on a regular basis as itâs right across the street from me, but I wonât be stepping foot in this store again. First, the produce is poor. Veg/fruit never look appealing and theyâre still selling it at regular price. Time after time I have encountered racist staff (mainly white women) who are extremely chatty with everyone but as soon as they cash me out, itâs CRICKETS. No hello, no eye contact, just cold energy and a strong will to say absolutely nothing to me. As if I threatened their entire bloodline lol. Today around 6:45 it happened to me yet again in at the 3rd checkout lane. Said hello, no response. Asked for a bag, she silently put it in. I had enough and told her Iâm just going to do self checkout instead. The only thing she said to me was âcan I have the bag backâ. Not saying I was entitled to her energy, but to see her engaging with the white customer in front of me and then feel the shift in her energy towards me was irritating to say the least. This is not a one time thing, this has happened to me and others more times than I can count. There are people in my building who are aware of this and instead go to the Nofrills up the street or an individual grocer. I would much rather go out of my way than ever shop here again.
Bianca Thompson
Just wanted to say a special thank you to Matthew, the florist, for helping me arrange a beautiful bouquet for my mom today. My mom loved the bouquet and I really appreciated his friendly service and attention to detail.
chris weaver
Amazing ng when you walk to an empty deli counter with three employees behind it. Get waved off for five minutes, and then get told I aint need this job, and I ain't gon get fired anyway. good luck.
Older woman, short dark hair, glasses, and a mask. Sheâs not only a cashier but often oversees self-checkout or works on the floor. Sadly, each time Iâve had to deal with her, itâs been an uncomfortable, almost hostile experience that leaves me wondering why sheâs in a customer-facing role if she seems to resent it so much.
Every interaction with her feels like an inconvenience to her. When I try to scan my points card, she wonât help unless my phone is positioned exactly as she demands, rather than simply assisting. Changing my payment method is met with a frustrated, âNow I have to redo your whole payment,â as if itâs unreasonable to ask. Even receiving change is made awkwardâshe places it on the scanner rather than handing it to me, despite my hand being outstretched. And when I was bagging my groceries, she rushed me by shoving my items down the belt, nearly pushing them off the edge, despite there being no one in line behind me.
If interacting with people is truly this difficult for her, perhaps a non-customer-facing role would be better suited. Loblaws, I urge you to look into this, as her attitude is driving loyal customers like myself away. I come here to shop comfortably, expecting basic respect, but instead, Iâm made to feel unwelcome and even burdensome. This behavior does not align with the values I expect from your store, and I sincerely hope this issue is addressed.
Cassandra Ierullo
I went to buy the chicken tender meal deal and realized not only did it go up in price, but the chicken was not cooked and pink inside.
Caroline F
Massively overpriced on the whole, and quality seems to have declined in fresh veg/fruit/meat lately in spite of rising prices. Rude staff who donât have bags for meat at the checkouts (when the meat section was not adequately stocked with them and chicken is badly packed and leaks) Was scolded for taking to long to pack while other customers were waiting, loudly in front of them, when I was clearly struggling and I had waited patiently for the people in front of me that were taking their sweet time packing and bragging about their recent holiday. Which is fine, I waited patiently. Everyone deserves to feel respected and not rushed and told off. Perhaps if you had more than 2 cashiers on they wouldnât feel so pressed. That being said your staff could use some etiquette and equality training (Constance) I have an invisible disability and sometimes need more time. I shouldnât have to say anything to be afforded that. And I certainly shouldnât be publicly embarrassed by a staff member. Going to start going elsewhere since this incident. I only shop here for pure convenience anyway and now I have less reason to want to.
Cena Fibonacci
Loblaws fails to deliver on both quality and value. Their exorbitant prices are matched only by the disappointing quality of their products. Every purchase feels like a waste, as the food is simply not worth consuming. Don't bother spending your hard-earned money here; you'll regret it with every bite.
Yevheniia
My recent visit to Loblaws was a bit frustrating due to the inconsistent availability of baskets. There were times when I couldn't find one easily, which made shopping a bit inconvenient.
In general, this store is clean and the staff is friendly. But the prices... it is a rip off.
terrible salads are brown but still they keep them out. Where is the store manager? What is wrong with this grocery store? unacceptable produce check your produce you sick company. Tbone steaks đ„© on sale terrible quality ungraded cut go to longos or butchers instead way better. should really not promote Their commercials where they say their produced and fruits are fresh because theyâre full of lies. Nothing is fresh about them. Theyâre overpriced and their produce sucks. You guys are the absolute worst worst grocery store in all of Ontario. I got organic bananas the other day literally just a day ago and all of it is bruised. What kind of company do you guys have going on? People please look at these reviews. For organic bananas this is what you get if I went to Longoâs none of this stuff would happen. I wouldâve got a perfect banana with no bruises and literally I bought this just yesterday so thereâs no excuse for this.fish not fresh
Worst experience at a loblaws store ever. Would not go there again. The bakery person was so rude, grumpy and unfriendly. Not only I had bad experience with them but this morning when I called also the person was not only unfriendly but not very helpful. I asked to speak to the bakery manager and she said ok but then came back and said she is out. They need to improve their customer service in the bakery department.
How is there always only one person working the deli section? The wait is ridiculous. I can see why she comes off as miserable.
Only one person works in the kitchen and every single time they make you wait for a long time and keep ignoring you.
Every week I see prices jumping up, most often in increments of 50 cents, for no good reason. Why is this happening? Inflation is over!
In the span of about one month they have twice increased the price for a 1.4l bottle of Pom Wonderful (Pomegranate juice) from 14.00 to 15.00, then 15.99 dollars, while at Costco the price stayed the same, 12.99 for a larger 1.8l bottle.
Horrible experience every time I go. Prices go up every week. Staff is so rude and never want to help customers. Especially the woman at the deli counter and another women that works at the help desk (on multiple occasions. The fruit and vegetable quality is never good but the prices keep going up. Don't bother with this location.
Their washroom was so dirty and disgusting. The door hook was broken and the toilet paper holder was also broken. Apparently,
nobody is looking after those things and it was worse than parksâ public washrooms. When you see the washrooms, you would know their hygiene and customer serviceâs spirit.
I used to shop here on a regular basis as itâs right across the street from me, but I wonât be stepping foot in this store again. First, the produce is poor. Veg/fruit never look appealing and theyâre still selling it at regular price. Time after time I have encountered racist staff (mainly white women) who are extremely chatty with everyone but as soon as they cash me out, itâs CRICKETS. No hello, no eye contact, just cold energy and a strong will to say absolutely nothing to me. As if I threatened their entire bloodline lol. Today around 6:45 it happened to me yet again in at the 3rd checkout lane. Said hello, no response. Asked for a bag, she silently put it in. I had enough and told her Iâm just going to do self checkout instead. The only thing she said to me was âcan I have the bag backâ. Not saying I was entitled to her energy, but to see her engaging with the white customer in front of me and then feel the shift in her energy towards me was irritating to say the least. This is not a one time thing, this has happened to me and others more times than I can count. There are people in my building who are aware of this and instead go to the Nofrills up the street or an individual grocer. I would much rather go out of my way than ever shop here again.
Just wanted to say a special thank you to Matthew, the florist, for helping me arrange a beautiful bouquet for my mom today. My mom loved the bouquet and I really appreciated his friendly service and attention to detail.
Amazing ng when you walk to an empty deli counter with three employees behind it. Get waved off for five minutes, and then get told I aint need this job, and I ain't gon get fired anyway. good luck.
Restaurantji Recommends
Older woman, short dark hair, glasses, and a mask. Sheâs not only a cashier but often oversees self-checkout or works on the floor. Sadly, each time Iâve had to deal with her, itâs been an uncomfortable, almost hostile experience that leaves me wondering why sheâs in a customer-facing role if she seems to resent it so much.
Every interaction with her feels like an inconvenience to her. When I try to scan my points card, she wonât help unless my phone is positioned exactly as she demands, rather than simply assisting. Changing my payment method is met with a frustrated, âNow I have to redo your whole payment,â as if itâs unreasonable to ask. Even receiving change is made awkwardâshe places it on the scanner rather than handing it to me, despite my hand being outstretched. And when I was bagging my groceries, she rushed me by shoving my items down the belt, nearly pushing them off the edge, despite there being no one in line behind me.
If interacting with people is truly this difficult for her, perhaps a non-customer-facing role would be better suited. Loblaws, I urge you to look into this, as her attitude is driving loyal customers like myself away. I come here to shop comfortably, expecting basic respect, but instead, Iâm made to feel unwelcome and even burdensome. This behavior does not align with the values I expect from your store, and I sincerely hope this issue is addressed.
I went to buy the chicken tender meal deal and realized not only did it go up in price, but the chicken was not cooked and pink inside.
Massively overpriced on the whole, and quality seems to have declined in fresh veg/fruit/meat lately in spite of rising prices. Rude staff who donât have bags for meat at the checkouts (when the meat section was not adequately stocked with them and chicken is badly packed and leaks) Was scolded for taking to long to pack while other customers were waiting, loudly in front of them, when I was clearly struggling and I had waited patiently for the people in front of me that were taking their sweet time packing and bragging about their recent holiday. Which is fine, I waited patiently. Everyone deserves to feel respected and not rushed and told off. Perhaps if you had more than 2 cashiers on they wouldnât feel so pressed. That being said your staff could use some etiquette and equality training (Constance) I have an invisible disability and sometimes need more time. I shouldnât have to say anything to be afforded that. And I certainly shouldnât be publicly embarrassed by a staff member. Going to start going elsewhere since this incident. I only shop here for pure convenience anyway and now I have less reason to want to.
Loblaws fails to deliver on both quality and value. Their exorbitant prices are matched only by the disappointing quality of their products. Every purchase feels like a waste, as the food is simply not worth consuming. Don't bother spending your hard-earned money here; you'll regret it with every bite.
My recent visit to Loblaws was a bit frustrating due to the inconsistent availability of baskets. There were times when I couldn't find one easily, which made shopping a bit inconvenient.
In general, this store is clean and the staff is friendly. But the prices... it is a rip off.
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