I ordered food through Too Good To Go, but when I went to pick it up, I was treated like a beggar coming for scraps. I’ve used Too Good To Go many times before, and even when the portion size was small, I was never treated like this.
This time, when I told the staff member I was there for a Too Good To Go order, his expression immediately changed and he said, “There is nothing,” without even checking. I felt dismissed and disrespected. Then, when I tried to cancel the order through the app, he suddenly approached me and said there was food available.
When I mentioned the poor customer service, he responded by saying that he’s not making any money from this.
I'm okay with receiving a small portion or even if there isn’t enough food, but I expect to be treated with basic respect. This experience was disappointing and uncomfortable.
Thomas Dolezal
This place is absolutely disgusting.
Emre Cetinel
Great food! But somehow the bathroom is always undergoing maintenance! 😁
Mathushan _416
Fresh dough fresh ingredients tasty sauce just for the right price.
Russel McKinnon
Walked in and politely asked if they would be making any (vegetarian pizzas ) as there were no options for walk-in slices. The lady gave me an insane amount of attitude for no reason at all. If you want more customers, I feel like you should just answer the question with manners instead of attitude completely unnecessary.
James Bangar
Good pizza for what you pay
Alex Artamonov
TYPED IN CAPS TO MAKE READING EASIER - POUTINE WITHIN CAD10.25 IS GOOD - IF UNHAPPY FOR ANY REASON THEN THEY WILL GO ABOVE AND BEYOND TO MAKE YOU HAPPY.
Atmosphere: 5
Food: 5
Service: 5
Gaganjyot singh Gahir
The attendant was very rude I think he was drunk. The owner should take strict action against him. I will never return to the store. I ordered the pizza but got the wrong pizza and I called he was damm rude and talking with the same tone which was similar to when I went to there store. I don’t know his name but he was in his late 30s and work at night shift on Saturday.
Worst experience ever, the toppings were like sprinkles. Could have order from any other pizza place better and cheaper
blake eaton
the guy who is serving pizza with pink eye was beyond rude. we wanted to buy pizza and use the washroom and he kicked us out of the shop saying their washroom was out of service. will never visit this again even though my friend & I used to be regulars.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza Slice
Hannah Joyce
We were a little apprehensive about Mamma's pizza as we only looked at the reviews after walking in and ordering. We were pleasantly surprised! Most of the reviews are about home deliveries but not the food. We enjoyed two really tasty pizzas which had a thin crust and nice tasting dough. The server was polite and greeted us in a friendly way. Don't let the reviews put you off, good takeaway food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Pizza
Ted L
Extremely rude person on the phone. Took 10mins to tell me they don’t deliver to my area. Please train your staff
Cleanest washroom in toronto, thats all.
Denied a customer bathroom usage
I ordered food through Too Good To Go, but when I went to pick it up, I was treated like a beggar coming for scraps. I’ve used Too Good To Go many times before, and even when the portion size was small, I was never treated like this.
This time, when I told the staff member I was there for a Too Good To Go order, his expression immediately changed and he said, “There is nothing,” without even checking. I felt dismissed and disrespected. Then, when I tried to cancel the order through the app, he suddenly approached me and said there was food available.
When I mentioned the poor customer service, he responded by saying that he’s not making any money from this.
I'm okay with receiving a small portion or even if there isn’t enough food, but I expect to be treated with basic respect. This experience was disappointing and uncomfortable.
This place is absolutely disgusting.
Great food!
But somehow the bathroom is always undergoing maintenance! 😁
Fresh dough fresh ingredients tasty sauce just for the right price.
Walked in and politely asked if they would be making any (vegetarian pizzas ) as there were no options for walk-in slices. The lady gave me an insane amount of attitude for no reason at all. If you want more customers, I feel like you should just answer the question with manners instead of attitude completely unnecessary.
Good pizza for what you pay
TYPED IN CAPS TO MAKE READING EASIER - POUTINE WITHIN CAD10.25 IS GOOD - IF UNHAPPY FOR ANY REASON THEN THEY WILL GO ABOVE AND BEYOND TO MAKE YOU HAPPY.
Atmosphere: 5
Food: 5
Service: 5
The attendant was very rude I think he was drunk. The owner should take strict action against him. I will never return to the store. I ordered the pizza but got the wrong pizza and I called he was damm rude and talking with the same tone which was similar to when I went to there store. I don’t know his name but he was in his late 30s and work at night shift on Saturday.
Restaurantji Recommends
Mama’s slice of life 🍕
Atmosphere: 5
Food: 2
Service: 3
Worst experience ever, the toppings were like sprinkles.
Could have order from any other pizza place better and cheaper
the guy who is serving pizza with pink eye was beyond rude. we wanted to buy pizza and use the washroom and he kicked us out of the shop saying their washroom was out of service. will never visit this again even though my friend & I used to be regulars.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza Slice
We were a little apprehensive about Mamma's pizza as we only looked at the reviews after walking in and ordering. We were pleasantly surprised! Most of the reviews are about home deliveries but not the food.
We enjoyed two really tasty pizzas which had a thin crust and nice tasting dough. The server was polite and greeted us in a friendly way. Don't let the reviews put you off, good takeaway food.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Veggie Pizza
Extremely rude person on the phone. Took 10mins to tell me they don’t deliver to my area. Please train your staff
Atmosphere: 1
Service: 1
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