Staff is ok but can be forgetful with the order. and the place is a bit small on my visit on the new year eve night. The place needs hygiene check.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Big Mac
Vitali
We had a good experience there. Friendly helpful staff. Convenient drink refills. Good location.
Atmosphere: 5
Food: 5
Service: 5
Chester Elliott
I get the area is bad, but denying a customer because they want to pay with cash is ridiculous.
Service: 1
naman garg
There is an indian girl working the overnight shift who consistently speaks to customers in a rude and unprofessional tone. I often encounter this behavior when picking up my online orders, and it creates an unpleasant experience. I kindly request management to address this issue, either by providing proper customer service training or taking appropriate action to ensure a better interaction for customers.
Atmosphere: 1
Food: 2
Service: 1
shahrooz shamsizadeh
I like đ it
Atmosphere: 5
Food: 5
Service: 5
Tony Vee
I just ate the worst burger ive ever eaten from mcdonalds in my life . It was a quarter pounder combo that had a huge chunk of onion that was GREEN meaning it had skin on it . Absolutly unnaceptable the french fries were so salty i could bairly take the taste . Extreemely dissapointed It is 1:20 pm Friday December 13th this shift needs to be talked to or re-trained . Food this bad should never be served to the public. I'm afraid I might have food poisoning . Wish me luck
Atmosphere: 3
Food: 1
Service: 5
patience dimenna
horrible, i found rats everywhere..snitches AND unsanitary
Md Nuruzzaman
Worst McDonald's
Atmosphere: 1
Food: 1
Service: 1
James Speirs
This is a smaller location, only a few tables. It's open 24 hours and located in the heart of the city so I imagine it gets a fair bit of foot traffic. That said, I've never had to wait long for my order. The staff are pleasant and professional, I've seen them deal with the, let's say, challenges of the downtown core with dignity. What I'm skirting around here is they are gentle but firm in making sure people aren't actively using drugs in the restaurant. I've seen it a few times now and since the collapse of civilization is on all of us, not just McDonald's, they're doing their best. My recommendation: get your order to go.
Atmosphere: 2
Food: 4
Service: 4
A
I was served a product past its expiration date. I placed my order around 11:35pm but it was labeled with "Enjoy by 10:39pm." Since it was a pickup order, I didnât notice at the time, but I realized after eating it at home.
Would gladly walk further to a different McDonald's if I could!
Lets begin with a few components which I believe make this place a terrible McDonald's.
The service: Overall the service was plain terrible, people waiting to speak to staff to get the washroom door open, long wait times for food, staff talking to each other besides helping. Yes, I waited half an hour for a Big Mac combo and when I spoke to the lady at the counter she looked at me the went back to calling out the large coffee she was trying to serve. I think her name was Sherral and she was black. Ended up waiting extra and was finally called out.
The food: Tasteless at best. By the time my Big Mac arrived it was lukewarm, fried lacked salt and were just as warm as the Big Mac. Plus, they don't give refills!
The space: I have the most to say about this... The washrooms are locked and need someone behind the counter to open them. The only problem is that its difficult to get someone to help due to the sheer amount of people in that cramped space with limited seating. There is more seating upstairs but the "upstairs" door which is characterized as a grey door with glass middle is locked! Additionally, there are weird looking homeless bozos who go in and out and actually sleep outside the restaurant.
Overall, bad McDonald's, will not return.
Kid-friendliness: Its okay. I do see parents bringing kids in and out.
Wheelchair accessibility: Not wheelchair accessible. Door is not automatic and place is cramped. No space for wheelchair.
Atmosphere: 2
Food: 1
Service: 2
Harjeet Sidhu
Worst staff .. ordered a meal at 2 a.m ⊠got there at 3 âŠstill waited for 20 mins
Service: 1
Nicolas Metzler
Closed at 9:30pm even though it says 24 hours. Not even take out is available
Atmosphere: 1
Food: 1
Service: 1
Izzy Baehr
Worst McDonalds experience of my life
McDonaldâs should investigate this location for taking way too long and leaving food out so it becomes cold and just doing the worst job ever
Staff is ok but can be forgetful with the order. and the place is a bit small on my visit on the new year eve night. The place needs hygiene check.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Big Mac
We had a good experience there. Friendly helpful staff. Convenient drink refills. Good location.
Atmosphere: 5
Food: 5
Service: 5
I get the area is bad, but denying a customer because they want to pay with cash is ridiculous.
Service: 1
There is an indian girl working the overnight shift who consistently speaks to customers in a rude and unprofessional tone. I often encounter this behavior when picking up my online orders, and it creates an unpleasant experience. I kindly request management to address this issue, either by providing proper customer service training or taking appropriate action to ensure a better interaction for customers.
Atmosphere: 1
Food: 2
Service: 1
I like đ it
Atmosphere: 5
Food: 5
Service: 5
I just ate the worst burger ive ever eaten from mcdonalds in my life . It was a quarter pounder combo that had a huge chunk of onion that was GREEN meaning it had skin on it . Absolutly unnaceptable the french fries were so salty i could bairly take the taste . Extreemely dissapointed It is 1:20 pm Friday December 13th this shift needs to be talked to or re-trained . Food this bad should never be served to the public. I'm afraid I might have food poisoning . Wish me luck
Atmosphere: 3
Food: 1
Service: 5
horrible, i found rats everywhere..snitches AND unsanitary
Worst McDonald's
Atmosphere: 1
Food: 1
Service: 1
This is a smaller location, only a few tables. It's open 24 hours and located in the heart of the city so I imagine it gets a fair bit of foot traffic. That said, I've never had to wait long for my order. The staff are pleasant and professional, I've seen them deal with the, let's say, challenges of the downtown core with dignity. What I'm skirting around here is they are gentle but firm in making sure people aren't actively using drugs in the restaurant. I've seen it a few times now and since the collapse of civilization is on all of us, not just McDonald's, they're doing their best. My recommendation: get your order to go.
Atmosphere: 2
Food: 4
Service: 4
I was served a product past its expiration date. I placed my order around 11:35pm but it was labeled with "Enjoy by 10:39pm."
Since it was a pickup order, I didnât notice at the time, but I realized after eating it at home.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Was ok
Atmosphere: 3
Food: 3
Service: 3
Would gladly walk further to a different McDonald's if I could!
Lets begin with a few components which I believe make this place a terrible McDonald's.
The service:
Overall the service was plain terrible, people waiting to speak to staff to get the washroom door open, long wait times for food, staff talking to each other besides helping. Yes, I waited half an hour for a Big Mac combo and when I spoke to the lady at the counter she looked at me the went back to calling out the large coffee she was trying to serve. I think her name was Sherral and she was black. Ended up waiting extra and was finally called out.
The food:
Tasteless at best. By the time my Big Mac arrived it was lukewarm, fried lacked salt and were just as warm as the Big Mac. Plus, they don't give refills!
The space:
I have the most to say about this... The washrooms are locked and need someone behind the counter to open them. The only problem is that its difficult to get someone to help due to the sheer amount of people in that cramped space with limited seating. There is more seating upstairs but the "upstairs" door which is characterized as a grey door with glass middle is locked! Additionally, there are weird looking homeless bozos who go in and out and actually sleep outside the restaurant.
Overall, bad McDonald's, will not return.
Kid-friendliness: Its okay. I do see parents bringing kids in and out.
Wheelchair accessibility: Not wheelchair accessible. Door is not automatic and place is cramped. No space for wheelchair.
Atmosphere: 2
Food: 1
Service: 2
Worst staff .. ordered a meal at 2 a.m ⊠got there at 3 âŠstill waited for 20 mins
Service: 1
Closed at 9:30pm even though it says 24 hours. Not even take out is available
Atmosphere: 1
Food: 1
Service: 1
Worst McDonalds experience of my life
McDonaldâs should investigate this location for taking way too long and leaving food out so it becomes cold and just doing the worst job ever
Negative stars.
Atmosphere: 1
Food: 1
Service: 1
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