McDonald's
Urban Eatery, 260 Yonge St Unit J-002, Toronto
(416) 597-9906
Recent Reviews
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Thanks keenam
Great service
Atmosphere: 5
Food: 5
Service: 5
Don't go to this McDonald's. I ordered takeout on the McDonald's app and this is what they gave me for large fries. It's literally half empty! This McDonald's is taking advantage of customers. Always check your order before leaving the premises so you don't get short changed.
Atmosphere: 1
Food: 1
Service: 1
Great food and experience. Will continue to eat there
Atmosphere: 5
Food: 5
Service: 5
I rarely write negative comments but this place made to write one. Unfortunately system works weirdly there
Atmosphere: 3
Food: 4
Service: 1
These people are the literal worst. I come here every single day simply because I use the app on my break for it to be quick and every single day they manage to mess up my order if not things being Not the right items then it’s them forgetting something and then instead of apologizing as someone in customer service would I’m here getting laughed at they’re here finding it amusing that an order was messed up. I’m all for fun in a workplace, but this is extremely unprofessional and the fact that I’m constantly & other people who work in the mall are constantly facing this You guys need to truly do better
I visited McDonald this weekend and there was this particular lady that served me nice”Juana”
I loved the service.
Atmosphere: 5
Food: 5
Service: 5
I’ve been a regular at this location for over five years, and it used to be great — friendly service and consistently good experiences. Lately though, not so much.
On my visit October 19, 2025 and my order went up on the screen, then was taken down about five minutes later. Their screen does not serve to indicate the true nature of your orders status, but to show their investors they are efficient when reality is much different (order consisted of a Bagel sandwich combo)
After 15 minutes I asked about my food, the employee said something about waiting for a bagel?
In that time, I noticed multiple delivery drivers and other customers who ordered after me getting their food first. Big huge bags of food, the delivery drivers would crowd the counter completely disorientating staff, its a complete mess.
After waiting over 20 minutes with no food, I ended up getting a refund.
It really felt like delivery orders are being prioritized over people who come in person, especially during the busy morning rush.
It’s disappointing, because this used to be one of my go-to spots. Im going to avoid it from now on, theres a bit less convenient location but ill take the time, I like good customer service.
Atmosphere: 2
Food: 4
Service: 1
Staff dont know how to redeem my monopoly rewards and tell me thats my math is wrong
Service: 1
Service is good during off peak hours.
Atmosphere: 4
Food: 4
Service: 4
It was not clean enough
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Always busy, always 10min wait regardless what you order.
Atmosphere: 4
Food: 4
Service: 4
Found a hair in my Chicken McMuffin, killed my appetite. Tossed it, won’t be using this location in the future.
Chaotic atmosphere but kudos to Limanuel for keeping things as orderly as possible. Loud clear voice when calling out tickets and doing so with a smile on his face despite the business.
Well done, Limanuel!
Atmosphere: 4
Food: 5
Service: 5
Ordered 2 Sausage Mcmuffins Thursday afternoon, and been sick since. Stomach cramps, diarrhea, the works. Mild food poisoning.
Atmosphere: 1
Food: 1
Service: 1
Waited 10 mins for a large sprite at 8 pm while the restaurant isn't even that busy.
Atmosphere: 1
Service: 1
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