Clean good customer service and food was fresh and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
Tamika Bobbitt
I’ve been coming to this location for years and I can say with certainty the quality of the service has gone downhill.
I understand that times have changed and that the level of service can also change along with it. I’ve also worked in service myself for a couple of years, so I know how it can all be from this standpoint. However, there’s a certain level of standard that is always followed.
For the past year or so, sometimes on our night drives or our late night cravings, my husband and I will go to this location to grab a little snack. Almost every single time, the order is almost always incorrect. The times they are not incorrect we have addressed them at the window in the drive thru. We are reasonable people. We understand how busy or late it can be and that sometimes maybe they don’t hear what we ask for properly and things get lost in translation. So we never come off angry or anything. We understand human error so we don’t get upset for it, and at the same time we can also consider at times that maybe we make mistakes as well. However, just like last night and the last few times that we have gone to this location, I have noticed that we will order from the drive thru, and the person serving us indeed makes an error on our order. When we address it, they straight up just tell us “no you didn’t order that… you ordered this”. And I think THAT is the part that gets me and my husband upset. It’s the fact that they don’t even consider that they could’ve potentially heard us wrong or even made a mistake, and they genuinely fight us to tell us we are the ones that are wrong.
Now, I do find it frustrating, as opposed to apologizing or even showing us a receipt or even going through our order with us before we pay is also a problem. To then when we address an issue, it’s almost like they gaslight the narrative into saying that WE were the ones that ordered wrong. And I think it’s absolutely not how you run a business. It’s fast food, and it’s not that serious but honestly, being on both sides, I don’t see how this is something that’s overlooked by management. I find that they should really look to train their staff on better addressing situations like this when an order is done wrong, and how to properly address customers when it happens because this is an ongoing problem. Not the mistake of the order but just how they actually handle it.
My advice to anyone that does go to this location’s drive thru? Please record your order. Either on a voice note, or video. So that if this ever happens to you, you have it recorded. This isn’t for malicious intent, but it’s for the sole purpose of at least having on record what you ordered. If not, at least before you pay, ask them to go through the order with you again. My husband and I realized that this is something that we must do from now on so we don’t encounter a situation like this again. But moving forward, we will not be going to this location anymore; and I wouldn’t recommend it either unless maybe you order it inside as opposed to drive thru.
Just simply terrible service.
Atmosphere: 1
Food: 3
Service: 1
Sebastian Tello
Im ashamed to give it a star
Atmosphere: 1
Food: 1
Service: 1
info
Drive thru super slow.. they already unwrap your sandwiches before they give it to you, so you don’t have to...
Food: 1
Service: 1
BR Rasalin
Fast food, long wait
Atmosphere: 3
Food: 3
Service: 3
Maya
I am a SkipTheDishes courier, and I visited this location on March 2, 2025, at 7:40 PM.
The customer's order was ready, and I went through the long drive-thru line. After waiting for my turn, I could see my order was prepared and sitting by the window. However, the employee (a young Indian woman) refused to hand it to me, speaking angrily and with an attitude.
I then went inside the store, but she still did not treat me with respect.
Delivery drivers deserve to be treated with respect.
Service: 1
Cameron Dinner
15 mins for a coffee? Seriously? I work.
Atmosphere: 5
Food: 1
Service: 1
Varun Sabharwal
Staff is bad
Service: 1
Lucas Canteros
If I could give this place zero stars, I would. I ordered through Uber Eats, spent money plus a tip, and what did I get? A half-empty order missing my Oreo McFlurry and Caramel Sundae!
This is outrageous and completely unacceptable. How hard is it to put the right items in a bag? This isn’t the first time McDonald’s has pulled this nonsense, and it seems like they simply don’t care about their customers. It’s like they take your money and send you whatever they feel like. No accountability, no quality control, just pure incompetence.
To make things worse, trying to get a refund is a hassle, and I shouldn’t even have to go through that process. The fact that this keeps happening shows that this location is either run by people who don’t care or are completely incapable of doing their jobs.
Save your money, your time, and your patience—order from literally ANYWHERE else. This place is a disaster
Atmosphere: 1
Food: 1
Service: 1
carlu bambi
Food is over priced for what you get and the quality just does not justify the cost .teg lack of till operators and the push for phone/ tap payments suck cash is king
Terrible service. The staff never writes down the order properly. A huge lack of respect for the customer.
Atmosphere: 5
Service: 1
AnılCan Göçmen
Did you have your high-protein McDonald’s breakfast with a side of flies to start your day?
Atmosphere: 2
Food: 1
Service: 2
Mustafa K
Don’t eat this is worse food also genocode contributor
Atmosphere: 1
Food: 1
Service: 1
Twistedx187
They keep making mistakes and screw our order's up. Always missing items and now they sent me two big macs when we asked for two 'double' big macs . They even stuck the info paper on the big mac boxes and the paper says double big mac . Clearly the mangers trying to save profit to look good at the end of the month for the big bosses.
Atmosphere: 1
Food: 3
Service: 1
Munira Mirza
"Dec 23, 2024, 9:00 PM: Had a disappointing experience at McDonald's drive-thru pickup. The employee was rude and dismissive, which made the visit unpleasant, she needs proper training. Expected better customer service. I’ll think twice before coming back to this location."
Clean good customer service and food was fresh and hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger
I’ve been coming to this location for years and I can say with certainty the quality of the service has gone downhill.
I understand that times have changed and that the level of service can also change along with it. I’ve also worked in service myself for a couple of years, so I know how it can all be from this standpoint. However, there’s a certain level of standard that is always followed.
For the past year or so, sometimes on our night drives or our late night cravings, my husband and I will go to this location to grab a little snack. Almost every single time, the order is almost always incorrect. The times they are not incorrect we have addressed them at the window in the drive thru. We are reasonable people. We understand how busy or late it can be and that sometimes maybe they don’t hear what we ask for properly and things get lost in translation. So we never come off angry or anything. We understand human error so we don’t get upset for it, and at the same time we can also consider at times that maybe we make mistakes as well. However, just like last night and the last few times that we have gone to this location, I have noticed that we will order from the drive thru, and the person serving us indeed makes an error on our order. When we address it, they straight up just tell us “no you didn’t order that… you ordered this”. And I think THAT is the part that gets me and my husband upset. It’s the fact that they don’t even consider that they could’ve potentially heard us wrong or even made a mistake, and they genuinely fight us to tell us we are the ones that are wrong.
Now, I do find it frustrating, as opposed to apologizing or even showing us a receipt or even going through our order with us before we pay is also a problem. To then when we address an issue, it’s almost like they gaslight the narrative into saying that WE were the ones that ordered wrong. And I think it’s absolutely not how you run a business. It’s fast food, and it’s not that serious but honestly, being on both sides, I don’t see how this is something that’s overlooked by management. I find that they should really look to train their staff on better addressing situations like this when an order is done wrong, and how to properly address customers when it happens because this is an ongoing problem. Not the mistake of the order but just how they actually handle it.
My advice to anyone that does go to this location’s drive thru? Please record your order. Either on a voice note, or video. So that if this ever happens to you, you have it recorded. This isn’t for malicious intent, but it’s for the sole purpose of at least having on record what you ordered. If not, at least before you pay, ask them to go through the order with you again. My husband and I realized that this is something that we must do from now on so we don’t encounter a situation like this again. But moving forward, we will not be going to this location anymore; and I wouldn’t recommend it either unless maybe you order it inside as opposed to drive thru.
Just simply terrible service.
Atmosphere: 1
Food: 3
Service: 1
Im ashamed to give it a star
Atmosphere: 1
Food: 1
Service: 1
Drive thru super slow.. they already unwrap your sandwiches before they give it to you, so you don’t have to...
Food: 1
Service: 1
Fast food, long wait
Atmosphere: 3
Food: 3
Service: 3
I am a SkipTheDishes courier, and I visited this location on March 2, 2025, at 7:40 PM.
The customer's order was ready, and I went through the long drive-thru line. After waiting for my turn, I could see my order was prepared and sitting by the window. However, the employee (a young Indian woman) refused to hand it to me, speaking angrily and with an attitude.
I then went inside the store, but she still did not treat me with respect.
Delivery drivers deserve to be treated with respect.
Service: 1
15 mins for a coffee? Seriously? I work.
Atmosphere: 5
Food: 1
Service: 1
Staff is bad
Service: 1
If I could give this place zero stars, I would. I ordered through Uber Eats, spent money plus a tip, and what did I get? A half-empty order missing my Oreo McFlurry and Caramel Sundae!
This is outrageous and completely unacceptable. How hard is it to put the right items in a bag? This isn’t the first time McDonald’s has pulled this nonsense, and it seems like they simply don’t care about their customers. It’s like they take your money and send you whatever they feel like. No accountability, no quality control, just pure incompetence.
To make things worse, trying to get a refund is a hassle, and I shouldn’t even have to go through that process. The fact that this keeps happening shows that this location is either run by people who don’t care or are completely incapable of doing their jobs.
Save your money, your time, and your patience—order from literally ANYWHERE else. This place is a disaster
Atmosphere: 1
Food: 1
Service: 1
Food is over priced for what you get and the quality just does not justify the cost .teg lack of till operators and the push for phone/ tap payments suck cash is king
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Egg Mcmuffin
Restaurantji Recommends
Terrible service. The staff never writes down the order properly.
A huge lack of respect for the customer.
Atmosphere: 5
Service: 1
Did you have your high-protein McDonald’s breakfast with a side of flies to start your day?
Atmosphere: 2
Food: 1
Service: 2
Don’t eat this is worse food also genocode contributor
Atmosphere: 1
Food: 1
Service: 1
They keep making mistakes and screw our order's up. Always missing items and now they sent me two big macs when we asked for two 'double' big macs . They even stuck the info paper on the big mac boxes and the paper says double big mac . Clearly the mangers trying to save profit to look good at the end of the month for the big bosses.
Atmosphere: 1
Food: 3
Service: 1
"Dec 23, 2024, 9:00 PM: Had a disappointing experience at McDonald's drive-thru pickup. The employee was rude and dismissive, which made the visit unpleasant, she needs proper training. Expected better customer service. I’ll think twice before coming back to this location."
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