The Filipino Manager with the manbun needs a new attitude. Speaks to customers and staff terribly.
Atmosphere: 1
Food: 1
Service: 1
Josh C
I have to make a complaint for poor service at 2:30 am December 7th. I was completely ignored by the staff after my food took over 13 minutes. They were handing food to the drive through instantly and ignoring me leaving my food out. I told the girl I was going to leave a one star review as well it’s a shame they didn’t comp for their poor service times. She bumped my receipt of their pos system so the time doesn’t look long on their end but it’s a lie. I have proof with the receipts. Even when I asked for the refund my food was not ready.
Atmosphere: 1
Food: 1
Service: 1
Anuj Kaler
I had a pickup just now and the boy at the front told me its not ready and showing attitude like girls then after 5-7 min later one women give me the same bag I was watching and it was ready
Service: 1
Phil Shady
A lot of gamblers and geezers here
Atmosphere: 2
Food: 4
Service: 3
slylie2
Really horrible customer service, I don’t know what kind of training they give their employees. Went through the drive through and they messed up my order, unfortunately didn’t realize till I got home. I drove all the way back to let them know and the person working at the counter looked at me like I was scamming them or something!? He replaced my incorrect item and just slammed it down on the counter with no words. I asked him “wow so not even an apology” and he just gave me a dirty look and went into the back without saying anything. Really sad how bad customer service has become.
Atmosphere: 1
Food: 1
Service: 1
regis Gashagaza
I usually don’t write reviews, but my recent experiences at this McDonald’s have been consistently disappointing, mainly because of Amy. She comes across as completely incompetent in her role, with little to no sense of customer care. Her poor attitude and lack of professionalism make the experience frustrating, and it’s easy to see why customers are irritated. Instead of helping, she often seems bothered by simple requests, which only adds to the dissatisfaction. For a brand that thrives on quick service and friendly interactions, this is unacceptable. Management seriously needs to address this issue, because customers shouldn’t have to deal with such poor service.
Atmosphere: 1
Food: 1
Service: 1
Chester Chow
Staff did not provide very good service, both the attitude towards customers and the time it took. The parking lot is kind of small and with the drive thru being surrounded by the L-shaped parking, when drive thru asks customers to wait in front at spots 1 & 2, the vehicles behind does not have much space to move.
Atmosphere: 3
Food: 4
Service: 3
Saumitra Barua
Customer service was amazing. Foods were also great.
Atmosphere: 5
Food: 5
Service: 5
Amine BEN
A McDonald’s with a very unpleasant manager who should be setting a better example for the employees.
Atmosphere: 3
Food: 3
Service: 3
Zack “Tyrant” Silva
Slow and unattentive. Misses orders often. Food is okay though.
The Filipino Manager with the manbun needs a new attitude. Speaks to customers and staff terribly.
Atmosphere: 1
Food: 1
Service: 1
I have to make a complaint for poor service at 2:30 am December 7th. I was completely ignored by the staff after my food took over 13 minutes. They were handing food to the drive through instantly and ignoring me leaving my food out. I told the girl I was going to leave a one star review as well it’s a shame they didn’t comp for their poor service times. She bumped my receipt of their pos system so the time doesn’t look long on their end but it’s a lie. I have proof with the receipts. Even when I asked for the refund my food was not ready.
Atmosphere: 1
Food: 1
Service: 1
I had a pickup just now and the boy at the front told me its not ready and showing attitude like girls then after 5-7 min later one women give me the same bag I was watching and it was ready
Service: 1
A lot of gamblers and geezers here
Atmosphere: 2
Food: 4
Service: 3
Really horrible customer service, I don’t know what kind of training they give their employees. Went through the drive through and they messed up my order, unfortunately didn’t realize till I got home. I drove all the way back to let them know and the person working at the counter looked at me like I was scamming them or something!? He replaced my incorrect item and just slammed it down on the counter with no words. I asked him “wow so not even an apology” and he just gave me a dirty look and went into the back without saying anything. Really sad how bad customer service has become.
Atmosphere: 1
Food: 1
Service: 1
I usually don’t write reviews, but my recent experiences at this McDonald’s have been consistently disappointing, mainly because of Amy. She comes across as completely incompetent in her role, with little to no sense of customer care. Her poor attitude and lack of professionalism make the experience frustrating, and it’s easy to see why customers are irritated. Instead of helping, she often seems bothered by simple requests, which only adds to the dissatisfaction. For a brand that thrives on quick service and friendly interactions, this is unacceptable. Management seriously needs to address this issue, because customers shouldn’t have to deal with such poor service.
Atmosphere: 1
Food: 1
Service: 1
Staff did not provide very good service, both the attitude towards customers and the time it took.
The parking lot is kind of small and with the drive thru being surrounded by the L-shaped parking, when drive thru asks customers to wait in front at spots 1 & 2, the vehicles behind does not have much space to move.
Atmosphere: 3
Food: 4
Service: 3
Customer service was amazing. Foods were also great.
Atmosphere: 5
Food: 5
Service: 5
A McDonald’s with a very unpleasant manager who should be setting a better example for the employees.
Atmosphere: 3
Food: 3
Service: 3
Slow and unattentive. Misses orders often. Food is okay though.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Unfortunately the staff don’t enforce this loitering rule. At least during mornings.
Many men asleep in the booths at 7:14 AM
Atmosphere: 1
Food: 2
Service: 1
The atmosphere is dingy/dark inside. They did a 6 month renovation and made it more dingy and dark.
Atmosphere: 2
Food: 3
Service: 4
Food is always cold and the staff are very rude
Atmosphere: 2
Food: 1
Service: 1
awful, no cleaning at all, toilets are awful, inside is awful, food is too oily
My McCrispy was sauced up like crazy
Atmosphere: 3
Food: 2
Service: 3
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