The customer service dude is an absolute baddie! Super nice and helpful with my exchange. One of the other workers helped me find the thing to exchange as I didn't know where it was, also nice and helpful. Would recommend just for the hot dude.
Ian Elgar
Love this No Frills, but apparently basil is considered a “frill” in their universe. Anytime I’m there hoping to rescue my poor, bland burrata salad and pasta dishes from their sad, flavorless existence. All I’m met with is basil? Never heard of her.
At this point I’m starting to think there’s a secret underground basil black market No Frills is not invited to. If basil is truly a “frill,” then I guess my taste buds have been living a life of luxury until now.
Decent prices, friendly staff… zero basil. My burrata and I are suffering. Please, I beg you, free the basil.
Nazih Ibrahim
I’m a regular customer at this No Frills location along with my family, and I’m writing this review because the service needs serious improvement — especially from one employee named Marissa.
On November 27, 2025 at 6:04 PM, I had yet another negative experience with her. While I was still finishing my items at the counter, she was talking on the phone about personal matters instead of doing her job. When I asked her for the hand scanner, she handed it to me in an unprofessional way, without even a simple “here you go.” When I said “thank you,” she didn’t respond.
Then, when I asked for a No Frills bag, she closed the payment, told me to pay, and completely ignored my request. She didn’t give me the bag at all, and instead she started talking to another employee and laughing loudly, as if I wasn’t even there.
This isn’t the first time this happens — I’ve had similar experiences with her before, and even another member of my family had issues with her as well.
As loyal customers, we expect basic respect and professionalism. I hope management takes this situation seriously, because no customer should feel ignored or disrespected while shopping.
Maxime
Cant get lunch anymore because there is a limit of 2 students in a 10000sqft store
Milly Stanojevic
This store needs to do A LOT better with their rotation. I have shopped here for several years on foot, but recently switched to online ordering with PC express. Recently, I received a dairy product that was expiring in two days. This should have either not been on the shelf or at least had a %off sticker to notify shoppers. Today I noticed that the eggs I received on October 30th have an expiry date of October 18. What the ???
kamila kamila
⸻
⚠️ Warning: Bought discounted meat here and when I opened it, it had a very strong bad smell. Clearly not fresh. This was my first and definitely last time shopping for meat at this store.
Keisha
I would never recommend this no frills the pc section is dirty and nasty the manager that works for pc is disrespectful and is never there she doesn’t manage the the pc section there at all and is very unprofessional and rude she treats the employees without care like they don’t run the hole pc section and picks and chooses who gets shifts. She is very unprofessional and needs to be fired.
Diane \u0026 Bianca Pacheco
As a loyal customer of this grocery store, I was taken aback by today's events, which were both unusual and unsettling. A dark-skinned male, wearing black, appeared to be shadowing customers around the store, prompting concern and trepidation among several shoppers, including myself. When I reported this incident to the staff, they seemed detached and unconcerned. Only after expressing my concerns to multiple employees did I learn that the individual in question was, in fact, a security guard. What kind of security guard fosters an environment of fear and unease among customers? It's deeply disconcerting.
Elina Kamilova
I bought fresh meat at Mike’s No Frills with a 30% discount, but when I opened it at home, it was completely spoiled — the smell was terrible, and it was clearly expired. Selling such products is unacceptable, even at a discount. Discounted items must still be safe and fresh!
When I came back to the store to return it, the manager couldn’t help properly and didn’t take responsibility. Instead of trying to resolve the problem, the cashier started interfering in the conversation and was very rude. This is not how customer service should work.
According to Loblaws’ official return policy, spoiled or unsafe food can be returned within seven days. I hope the head office pays attention to this issue and improves both product quality and staff behavior at this location.
Victor Cabral
Mike’s No-Frills :freindly staff/owner,good prices etc. ,from the meats/fish to the pharmacy dept. Just a very good store to shop within.
The absolute worst experience of my life was when security accused me of stealing without any proof. Being accused of theft is the last thing I would have expected. Despite showing him my receipts and emptying out my entire bag, he did not even offer an apology. This was overall the worst shopping experience I have ever had.
M M
More expensive than Walmart Also the chicken isn’t good enough to eat
Emilie Avadiev
Great produce section and lots of organic options. It’s my go-to for a weekly shop.
darekdade
This used to be my favourite grocery store but over the years the variety, stock and quality has drastically gone down. To give an example on my recent trip they didn’t have basil and fresh jalapeños and the three trays of chicken thighs that I brought home smelled foul when I opened them the next day.
pema gyaltsen
Nofrills is one of the best grocery store. But you guys seriously needs to train your staff. Especially some young white employees. Very disrespectful attitude.
The customer service dude is an absolute baddie! Super nice and helpful with my exchange. One of the other workers helped me find the thing to exchange as I didn't know where it was, also nice and helpful. Would recommend just for the hot dude.
Love this No Frills, but apparently basil is considered a “frill” in their universe. Anytime I’m there hoping to rescue my poor, bland burrata salad and pasta dishes from their sad, flavorless existence. All I’m met with is basil? Never heard of her.
At this point I’m starting to think there’s a secret underground basil black market No Frills is not invited to. If basil is truly a “frill,” then I guess my taste buds have been living a life of luxury until now.
Decent prices, friendly staff… zero basil. My burrata and I are suffering. Please, I beg you, free the basil.
I’m a regular customer at this No Frills location along with my family, and I’m writing this review because the service needs serious improvement — especially from one employee named Marissa.
On November 27, 2025 at 6:04 PM, I had yet another negative experience with her. While I was still finishing my items at the counter, she was talking on the phone about personal matters instead of doing her job. When I asked her for the hand scanner, she handed it to me in an unprofessional way, without even a simple “here you go.” When I said “thank you,” she didn’t respond.
Then, when I asked for a No Frills bag, she closed the payment, told me to pay, and completely ignored my request. She didn’t give me the bag at all, and instead she started talking to another employee and laughing loudly, as if I wasn’t even there.
This isn’t the first time this happens — I’ve had similar experiences with her before, and even another member of my family had issues with her as well.
As loyal customers, we expect basic respect and professionalism. I hope management takes this situation seriously, because no customer should feel ignored or disrespected while shopping.
Cant get lunch anymore because there is a limit of 2 students in a 10000sqft store
This store needs to do A LOT better with their rotation. I have shopped here for several years on foot, but recently switched to online ordering with PC express. Recently, I received a dairy product that was expiring in two days. This should have either not been on the shelf or at least had a %off sticker to notify shoppers. Today I noticed that the eggs I received on October 30th have an expiry date of October 18. What the ???
⸻
⚠️ Warning:
Bought discounted meat here and when I opened it, it had a very strong bad smell. Clearly not fresh.
This was my first and definitely last time shopping for meat at this store.
I would never recommend this no frills the pc section is dirty and nasty the manager that works for pc is disrespectful and is never there she doesn’t manage the the pc section there at all and is very unprofessional and rude she treats the employees without care like they don’t run the hole pc section and picks and chooses who gets shifts. She is very unprofessional and needs to be fired.
As a loyal customer of this grocery store, I was taken aback by today's events, which were both unusual and unsettling. A dark-skinned male, wearing black, appeared to be shadowing customers around the store, prompting concern and trepidation among several shoppers, including myself. When I reported this incident to the staff, they seemed detached and unconcerned. Only after expressing my concerns to multiple employees did I learn that the individual in question was, in fact, a security guard. What kind of security guard fosters an environment of fear and unease among customers? It's deeply disconcerting.
I bought fresh meat at Mike’s No Frills with a 30% discount, but when I opened it at home, it was completely spoiled — the smell was terrible, and it was clearly expired. Selling such products is unacceptable, even at a discount. Discounted items must still be safe and fresh!
When I came back to the store to return it, the manager couldn’t help properly and didn’t take responsibility. Instead of trying to resolve the problem, the cashier started interfering in the conversation and was very rude. This is not how customer service should work.
According to Loblaws’ official return policy, spoiled or unsafe food can be returned within seven days. I hope the head office pays attention to this issue and improves both product quality and staff behavior at this location.
Mike’s No-Frills :freindly staff/owner,good prices etc. ,from the meats/fish to the pharmacy dept. Just a very good store to shop within.
Restaurantji Recommends
The absolute worst experience of my life was when security accused me of stealing without any proof. Being accused of theft is the last thing I would have expected. Despite showing him my receipts and emptying out my entire bag, he did not even offer an apology. This was overall the worst shopping experience I have ever had.
More expensive than Walmart
Also the chicken isn’t good enough to eat
Great produce section and lots of organic options. It’s my go-to for a weekly shop.
This used to be my favourite grocery store but over the years the variety, stock and quality has drastically gone down. To give an example on my recent trip they didn’t have basil and fresh jalapeños and the three trays of chicken thighs that I brought home smelled foul when I opened them the next day.
Nofrills is one of the best grocery store. But you guys seriously needs to train your staff. Especially some young white employees. Very disrespectful attitude.
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