The person serving feels tense, doesn't like being asked questions, I don't feel welcome.
Atmosphere: 1
Food: 4
Service: 1
melle cee
I used to buy churros here in 2018 like almost every week for months. I decided to stop by today since I havent eaten for so long. I only bought two for over $5, and thankfully, I didn't get more because the churros were burnt and crispy, like crackers. The woman working there argued with me and had difficulty communicating in English. She insisted that this was how they were supposed to be, but I think they were cooked at too high temperature, making them taste like crackers. When I went back to complain, she took my other uneaten churro, put it back in the SAME sugar container where to coat the churros, and gave me a new one, which was still burnt. I'm disappointed that this stand, which used to make authentic churros, can't even give proper customer service and now has staff who can’t even communicate and a lot of flies in the store. The churros are just pre-made and covered with a towel.
Atmosphere: 2
Food: 1
Service: 1
Sher Singh
So yummy and flavorful! Chocolate is my favorite and strawberry and then dolce.
Atmosphere: 3
Food: 5
Service: 4
Amanda Gimera
Panchos charged for an online catering order that they never fulfilled. I have attempted to call and email for follow-up but the business declines to respond. When I originally contacted the business about the order status, a person who picked up said I will call you back in an hour and then blocked my number.
Disappointed with the lack of customer service and integrity from this business.
Service: 1
Ness
Closes before closing time.
Atmosphere: 1
Service: 1
Luis Photo
You should update your working hours. Just been there at 9:10 pm and it’s already close
Best churro I have taste. I wish it was a bigger place since I had to fight a little to open the door going out but it was worth it.Pretty good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro
Mayte López
Great mexican bread! Prices are as a premium bakery but it's worth it in my opinion. Really great of you want to have some mexican bread!
Atmosphere: 3
Food: 5
Service: 5
Alex Walker
The churros themselves were reasonably good, but the tiny interior of the building required us to wait for our order outside on a freezing January day. They were also out of ice cream, which was disappointing.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Churro
Samara Hernandez
Super bad service with orders, I have been placing my order a week in advance for two consecutive years and I arrived at the facility and they did not have my order as they had already finished, when the order was placed a week before and paidKings ThreadThey did that to me two years in a row.
enrique Esteban
Delicious!, love the chocolate churros and hot chocolate, perfect for the cold!
DELICIOUS! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rosca De Reyes, Churro
The person serving feels tense, doesn't like being asked questions, I don't feel welcome.
Atmosphere: 1
Food: 4
Service: 1
I used to buy churros here in 2018 like almost every week for months. I decided to stop by today since I havent eaten for so long. I only bought two for over $5, and thankfully, I didn't get more because the churros were burnt and crispy, like crackers. The woman working there argued with me and had difficulty communicating in English. She insisted that this was how they were supposed to be, but I think they were cooked at too high temperature, making them taste like crackers. When I went back to complain, she took my other uneaten churro, put it back in the SAME sugar container where to coat the churros, and gave me a new one, which was still burnt. I'm disappointed that this stand, which used to make authentic churros, can't even give proper customer service and now has staff who can’t even communicate and a lot of flies in the store. The churros are just pre-made and covered with a towel.
Atmosphere: 2
Food: 1
Service: 1
So yummy and flavorful!
Chocolate is my favorite and strawberry and then dolce.
Atmosphere: 3
Food: 5
Service: 4
Panchos charged for an online catering order that they never fulfilled. I have attempted to call and email for follow-up but the business declines to respond. When I originally contacted the business about the order status, a person who picked up said I will call you back in an hour and then blocked my number.
Disappointed with the lack of customer service and integrity from this business.
Service: 1
Closes before closing time.
Atmosphere: 1
Service: 1
You should update your working hours. Just been there at 9:10 pm and it’s already close
Food: 4
Service: 2
Katerina was very helpful :)
Food: 5
Service: 5
More than rich
Atmosphere: 5
Food: 5
Service: 5
I bought orchata water and it was spoiled
Restaurantji Recommends
Best churro I have taste. I wish it was a bigger place since I had to fight a little to open the door going out but it was worth it.Pretty good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churro
Great mexican bread! Prices are as a premium bakery but it's worth it in my opinion. Really great of you want to have some mexican bread!
Atmosphere: 3
Food: 5
Service: 5
The churros themselves were reasonably good, but the tiny interior of the building required us to wait for our order outside on a freezing January day. They were also out of ice cream, which was disappointing.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Churro
Super bad service with orders, I have been placing my order a week in advance for two consecutive years and I arrived at the facility and they did not have my order as they had already finished, when the order was placed a week before and paidKings ThreadThey did that to me two years in a row.
Delicious!, love the chocolate churros and hot chocolate, perfect for the cold!
Atmosphere: 5
Food: 5
Service: 5
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