Walk in special single topping pizza is what we ordered while running errands in the area. It was our very first order from this store, and probably the last one. The pizza didn't taste good, they have overdone with sauce but not with the cheese which was the only topping! Very disappointing.
Food: 1
Shafiq Islam
We got pick-up special large cheese pizza. We never had such worst pizza before. Not tasty, soggy, too much sauce but very little cheese. The only good thing is the temperature of the food, otherwise the $15.24 is a complete waste.
Food: 1
Kiss The Cook El Chef
Exelent Pizza and owners
Atmosphere: 5
Food: 5
Service: 5
srishti kathait
Great service by the lady at the cash counter named Shivani. I appreciate her promptness in reminding me to pick my diet coke from the front. Store employees keep the area, really clean, must check out the store!!! Keep up the good work ? ?
Naseer Malekun
We tried a regular pizza and a box of chicken trio. A little bit costly was around $33 with tax. Very tasty. Not a lot of space to sit though.
Food: 5
Jenish Shah
The food is average but their customer service is trash. If you take dine in then u wont have room to enjoy the meal and also two of the employees have an odd behaviour showing their attitude towards customers. I would not recommend this place for people who want to dine in and also because of the customer service. They do not also have the toppings like chilli flaxes which personally is not satisfying for me as a customer.
Atmosphere: 1
Food: 2
Service: 1
Alicia Speirs
Walked in 20 minutes to closing and the staff we're turning the lights off.Luckily they let me in but proceeded to sell me pizza they were going to throw out anyways for $7 A SLICE......It cost me $18 for two slices and a dip..Insanity
scott ewen
Great fresh pizza
Atmosphere: 2
Food: 5
Service: 4
TIGER 99
Popped in on Easter Monday...first time there bcz Otherside Pizza was closed...I got 2 cheese slices & they were so super dry, hardly any cheese and just down right tasteless and cheaply made ?? even though each slice is $4.50 ....Please go to Otherside across the street if you want real hot authentic pizza with quantity cheese ...A No Frills frozen pizza would taste better than this reheated cardboard monster smh
Picked up a couple pizzas yesterday. They are ok but a little thin on crust and also thin on toppings. This could be your style but I prefer a more body and taste. The big problem was the staff member who had to do everything, make the pizza, take the orders, cash people out NEVER changed their gloves the entire 20 minutes I was there. Handling cash to answering the phone to making pizza, handling all the toppings - the gloves never got replaced!!!! It was a real turn off!!Feb 23 - Pizza Nova has responded and will be addressing my concerns - thank you for your attention to this, improving food safety will benefit us all
Atmosphere: 3
Food: 2
Service: 3
Melissa
There is no quality control at this location and they obviously don’t care what they send to customers. I received a pizza today that was 3/4 burned black and hard as a rock.
Aundre Lattie
No pizza slices even though it's 2 hours from closing staff not in uniform. cashier had air pods in and was on phone not paying attention to my order.
Atmosphere: 1
Food: 1
Service: 1
jackson bourret
I'm never going back to this pizza nova.I used to go to that pizza nova location regularly. Every trip, service and speed at that Pizza Nova location only continued to get worse and worse.The last five times I went there, it took 10 minutes for them to put my order in, after placing and paying for the order in the restaurant.Two trips ago, the manager was screaming and swearing at an employee either about a schedule, or a mistake for an order. He threatened to fire that employee, and encouraged him to quit. I had to step in to help what was going on.Three trips ago, two other customers were harshly complaining about it taking 15 minutes for them to punch in the order after paying.The employees weren't that friendly compared to most pizza nova restaurants, and I regularly see customers walk out, changing their mind about eating at pizza nova.During the Summer season, there are swarms of mosquitoes at the ceiling, and they don't even bother doing something to get rid of them.The pizza nova phone service is an absolute pain when it comes to them asking "do you want to buy extra sauce, do you want to buy any sides". I always get only 2 pizzas with no sides, no drinks, no sauces. If you're someone who always gets pizzas only, it's so annoying that they always ask the same questions where my answers never change. They're trying to rip you off. I never use the phone service anymore just for that.Overall, I just didn't have a positive experience at this pizza nova location, and with the phone service.
Atmosphere: 1
Food: 3
Service: 1
Will Anderson
Despite being a few blocks away from us the pizza came cold ( and late… but that was less of an issue.) Response from the location when we called about it was disinterest.
Loved the pizza with chicken toppings!
Atmosphere: 3
Food: 5
Service: 5
Walk in special single topping pizza is what we ordered while running errands in the area. It was our very first order from this store, and probably the last one. The pizza didn't taste good, they have overdone with sauce but not with the cheese which was the only topping! Very disappointing.
Food: 1
We got pick-up special large cheese pizza. We never had such worst pizza before. Not tasty, soggy, too much sauce but very little cheese. The only good thing is the temperature of the food, otherwise the $15.24 is a complete waste.
Food: 1
Exelent Pizza and owners
Atmosphere: 5
Food: 5
Service: 5
Great service by the lady at the cash counter named Shivani. I appreciate her promptness in reminding me to pick my diet coke from the front. Store employees keep the area, really clean, must check out the store!!! Keep up the good work ? ?
We tried a regular pizza and a box of chicken trio. A little bit costly was around $33 with tax. Very tasty. Not a lot of space to sit though.
Food: 5
The food is average but their customer service is trash. If you take dine in then u wont have room to enjoy the meal and also two of the employees have an odd behaviour showing their attitude towards customers. I would not recommend this place for people who want to dine in and also because of the customer service. They do not also have the toppings like chilli flaxes which personally is not satisfying for me as a customer.
Atmosphere: 1
Food: 2
Service: 1
Walked in 20 minutes to closing and the staff we're turning the lights off.Luckily they let me in but proceeded to sell me pizza they were going to throw out anyways for $7 A SLICE......It cost me $18 for two slices and a dip..Insanity
Great fresh pizza
Atmosphere: 2
Food: 5
Service: 4
Popped in on Easter Monday...first time there bcz Otherside Pizza was closed...I got 2 cheese slices & they were so super dry, hardly any cheese and just down right tasteless and cheaply made ?? even though each slice is $4.50 ....Please go to Otherside across the street if you want real hot authentic pizza with quantity cheese ...A No Frills frozen pizza would taste better than this reheated cardboard monster smh
Food: 1
Restaurantji Recommends
Picked up a couple pizzas yesterday. They are ok but a little thin on crust and also thin on toppings. This could be your style but I prefer a more body and taste. The big problem was the staff member who had to do everything, make the pizza, take the orders, cash people out NEVER changed their gloves the entire 20 minutes I was there. Handling cash to answering the phone to making pizza, handling all the toppings - the gloves never got replaced!!!! It was a real turn off!!Feb 23 - Pizza Nova has responded and will be addressing my concerns - thank you for your attention to this, improving food safety will benefit us all
Atmosphere: 3
Food: 2
Service: 3
There is no quality control at this location and they obviously don’t care what they send to customers. I received a pizza today that was 3/4 burned black and hard as a rock.
No pizza slices even though it's 2 hours from closing staff not in uniform. cashier had air pods in and was on phone not paying attention to my order.
Atmosphere: 1
Food: 1
Service: 1
I'm never going back to this pizza nova.I used to go to that pizza nova location regularly. Every trip, service and speed at that Pizza Nova location only continued to get worse and worse.The last five times I went there, it took 10 minutes for them to put my order in, after placing and paying for the order in the restaurant.Two trips ago, the manager was screaming and swearing at an employee either about a schedule, or a mistake for an order. He threatened to fire that employee, and encouraged him to quit. I had to step in to help what was going on.Three trips ago, two other customers were harshly complaining about it taking 15 minutes for them to punch in the order after paying.The employees weren't that friendly compared to most pizza nova restaurants, and I regularly see customers walk out, changing their mind about eating at pizza nova.During the Summer season, there are swarms of mosquitoes at the ceiling, and they don't even bother doing something to get rid of them.The pizza nova phone service is an absolute pain when it comes to them asking "do you want to buy extra sauce, do you want to buy any sides". I always get only 2 pizzas with no sides, no drinks, no sauces. If you're someone who always gets pizzas only, it's so annoying that they always ask the same questions where my answers never change. They're trying to rip you off. I never use the phone service anymore just for that.Overall, I just didn't have a positive experience at this pizza nova location, and with the phone service.
Atmosphere: 1
Food: 3
Service: 1
Despite being a few blocks away from us the pizza came cold ( and late… but that was less of an issue.) Response from the location when we called about it was disinterest.
Food: 1
Service: 1
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