The WORSE service I have ever seen or received! Im actually sad because I love Pizza Nova and this is the only one in my area. The Tall bald guy is extremely rude, zero sign of friendliness and has no patience at all! He should not be allowed to deal with public nore provide customer service. Today will be the very last time I stepped into this store and I walked out super hungry as I decided to cancel my order due to his terrible behaviour... also, the older asian lady speaks barely any English, is not friendly and literally shouts instead of speaking. She has a hard time taking customers orders and makes you repeat everything multiple times! I wish I could contact the owner and express my experience to them. Oh well, another lost loyal client...
Service: 1
UNBOX B TECH
They put the vegetarian pizza with the pork I told here I was Muslim and I do not eat pork and she yelled at us and started a fight for no reason
Atmosphere: 1
Food: 1
Service: 1
Xitlali Hernández Martínez
I go there because it's close to work and I love pizza from there.
Atmosphere: 5
Food: 5
Service: 5
Jose Gutierrez
I ordered a lasagna and it was too acidic, the tomato paste was spoiled, please improve the quality of your ingredients or do not offer expired food.
Christopher
Pizza was is delicious but the service was awful. The man handling the counter was extremely rude and gave me and my colleagues attitude when we asked for something twice because he did not acknowledge us in the slightest.
Atmosphere: 1
Food: 5
Service: 1
Mike Hensler
Well that's 3 strikes. What a horrible slice they just gave me for the 3rd time. This one was probably sitting there since yesterday. Can't believe I'm saying this but you're better off going to the pizza pizza just north of here.Amd if you happen to be there around lunch time, I really hope you like screaming kids. I'd just stay away in general
Atmosphere: 1
Food: 1
Service: 1
Ivy Yi
Exceeded expectations
Paul Carr
Pizza nova has good pizza I find is better than most chain pizza
Wheelchair accessibility: No wheelchair access- large step getting in - not recommended if you have a stroller or wheelchair
Atmosphere: 4
Food: 5
Service: 5
Susan SV
Our go-to if we want to just sit around and get great pizza and beer.
Atmosphere: 4
Food: 5
Service: 5
Izzy Keith
Pizza is average, but the customer service was a little shocking, walking in to order two slices to go and I noticed they where putting out fresh pizzas, I simply asked if they where going to put out a deluxe pizza and the man behind the counter just said “Nope” I wasn’t sure if he was talking to me with such tone so I asked again just to be sure (it was a little hard to hear inside the store so maybe he didn’t hear me) sure enough with a blank face and same attitude the man just shook his head. The whole encounter from walking in - to paying he just had the worst attitude, and literally shoving the machine in our face… The pizza wasn’t the problem, it hit the spot! but the service is appalling, please consider hiring nicer staff for this makes me not want to come back …
Food: 4
Service: 1
Cameron Scott
It's bad enough you guys are charging $14 for 10 chicken nuggets (polini) but when you can't even count to ten and short your customers all you're really doing is alienating them. I won't be back.
Atmosphere: 1
Food: 1
Service: 1
Saman Motahari
The best pizza nova location in Toronto, very generous on ingredients and always fresh and on time , very good quality and service.
Avoid athis place
The WORSE service I have ever seen or received! Im actually sad because I love Pizza Nova and this is the only one in my area. The Tall bald guy is extremely rude, zero sign of friendliness and has no patience at all! He should not be allowed to deal with public nore provide customer service. Today will be the very last time I stepped into this store and I walked out super hungry as I decided to cancel my order due to his terrible behaviour... also, the older asian lady speaks barely any English, is not friendly and literally shouts instead of speaking. She has a hard time taking customers orders and makes you repeat everything multiple times! I wish I could contact the owner and express my experience to them. Oh well, another lost loyal client...
Service: 1
They put the vegetarian pizza with the pork I told here I was Muslim and I do not eat pork and she yelled at us and started a fight for no reason
Atmosphere: 1
Food: 1
Service: 1
I go there because it's close to work and I love pizza from there.
Atmosphere: 5
Food: 5
Service: 5
I ordered a lasagna and it was too acidic, the tomato paste was spoiled, please improve the quality of your ingredients or do not offer expired food.
Pizza was is delicious but the service was awful. The man handling the counter was extremely rude and gave me and my colleagues attitude when we asked for something twice because he did not acknowledge us in the slightest.
Atmosphere: 1
Food: 5
Service: 1
Well that's 3 strikes. What a horrible slice they just gave me for the 3rd time. This one was probably sitting there since yesterday. Can't believe I'm saying this but you're better off going to the pizza pizza just north of here.Amd if you happen to be there around lunch time, I really hope you like screaming kids. I'd just stay away in general
Atmosphere: 1
Food: 1
Service: 1
Exceeded expectations
Pizza nova has good pizza I find is better than most chain pizza
Atmosphere: 4
Food: 4
Service: 5
Tasty ?
Restaurantji Recommends
Wheelchair accessibility: No wheelchair access- large step getting in - not recommended if you have a stroller or wheelchair
Atmosphere: 4
Food: 5
Service: 5
Our go-to if we want to just sit around and get great pizza and beer.
Atmosphere: 4
Food: 5
Service: 5
Pizza is average, but the customer service was a little shocking, walking in to order two slices to go and I noticed they where putting out fresh pizzas, I simply asked if they where going to put out a deluxe pizza and the man behind the counter just said “Nope” I wasn’t sure if he was talking to me with such tone so I asked again just to be sure (it was a little hard to hear inside the store so maybe he didn’t hear me) sure enough with a blank face and same attitude the man just shook his head. The whole encounter from walking in - to paying he just had the worst attitude, and literally shoving the machine in our face… The pizza wasn’t the problem, it hit the spot! but the service is appalling, please consider hiring nicer staff for this makes me not want to come back …
Food: 4
Service: 1
It's bad enough you guys are charging $14 for 10 chicken nuggets (polini) but when you can't even count to ten and short your customers all you're really doing is alienating them. I won't be back.
Atmosphere: 1
Food: 1
Service: 1
The best pizza nova location in Toronto, very generous on ingredients and always fresh and on time , very good quality and service.
Atmosphere: 5
Food: 5
Service: 5
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