Pizzaiolo

2253 Queen St E, Toronto
(416) 698-0700

Recent Reviews

Janice Hadfield

Local and love it.Reasonable.

Nicola Pratt

This pizza is the bomb! Always delivered quickly and piping hot by a smiley driver! Love the menu options. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Lydia Campeau

I think it’s time my family and I just give up on this location. We so badly want to be able to order from here as Pizzaiolo is our favourite pizza chain and this is the closest one to our home, but without fail it seems every time our order is incorrect. Last 3 times, twice a paid for topping has been missing and once we showed up and they just forgot to make our order. My husband had to wait around another 20 mins when it was supposed to be ready. Unfortunately I think it’s time we just give up altogether.

Lisa Lam

Worth everydollars here I ll come back for

Atmosphere: 5

Food: 5

Service: 5

Markus Airelius

One of the better Pizza chain restaurants in the

Atmosphere: 1

Food: 4

Service: 2

Mark

TRUST. THE. REVIEWS.This was by far one of the worst pizza delivery experiences in memory. After dropping 60$ (after tax and tip) it took close to 1.5 hours for the Pizza to arrive. When the pizza did show up it was luke warm (we have to reheat it), undercooked, super soggy, insanely thin for an original crust (pizza box carboard for reference in image), AND THEN! Icing on top... Found hair in the pizza.Needless to say. Now seeing all the reviews of how bad this franchise location is... I should have read this first.Businesses are top down, so I don't blame the delivery person, customer service, or baker... This bad experience is 100% a reflection of bad ownership.I look forward to the empty hollow response from the owner saying "reach out to customer care" aka "I don't care, let corporate handle it."Never again.

Food: 1

Service: 2

Mel Dade

Has the franchise changed hands ? It used to be a lot better than what I picked up tonight. Under-cooked, soggy, and messy. You've lost another customer.

Food: 1

Chris Sandy

Not the best but the best in the immediate

Atmosphere: 2

Food: 3

Service: 3

Walsh M__

The past 3 times we have ordered pizza from here (3-4 months) we've gotten sick.

Atmosphere: 3

Food: 1

Service: 4

Robin Kaufman

Wet, soggy, undercooked pizza for pickup.Pizza box was cut through so drips got all over seat of the car.

Food: 1

Service: 3

Patrick Williams

The slice of pepperoni pizza I had here was just average. Nothing special about it. When Pizzaiolo is in a market that is already over saturated with pizza restaurants, it is crucial to differentiate from the competition. Instead what you get is a mediocre slice for an expensive price. Not impressed.

Atmosphere: 3

Food: 3

Service: 3

joshua benhaggai

The staff at this location seems to have decided to rest on their laurels and give up on actually trying. I put in an order for a medium shredded pepperoni at 4pm online and was told it would be ready for pick-up at 4:43, I though 40 odd mins was a bit much but hey Halloween right? Well upon pickup at 4:43 I get told my pizza isn't ready and will take an hour despite it being in the oven, was ignored when I asked questions until I started getting loud which is ridiculous and even then nothing was done, I was left without the food I ordered and without service enough to have done literally anything about it.I WILL NOT WASTE MY MONEY HERE EVER AGAIN DESPITE HAVING QUITE ENJOYED THE PIZZA BEFORE THIS BUT IF THIS IS HOW YOU ALL TREAT A LOCAL AND FAIRLY REGULAR CUSTOMER, THEN YALL AIN'T WORTH IT. GOOD LUCK WITH BECOMING THE NEXT MAMA'S PIZZA THOUGH.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Veggie Pizza

Margaret P

Absolutely disappointed. Ordered 1 med pizza online for pick up at 542pm. Pizza was finally ready at 656pm. The service was horrific and would never order from them again. I’ve done large orders before and sent tons of people that. Will not be recommending.

Atmosphere: 1

Food: 1

Service: 1

Ned The Rooster

Pizza takes an hour to arrive, either it’s cold or not done enough, no excuse, overpriced and disgusting, kinda like a lot of businesses in the beaches, never again, Ned says Coq a Doodle Don’t!

Food: 1

Service: 1

Katrina Mangold

Everytime I order from this location the pizza is NEVER cooked! I don’t even live far from the location and half the time my pizza arrives an hour after I ordered. It makes no sense that my pizza is not cooked when I’m a 10 minute drive away from the shop’s location. When I called the person who answered the phone stated I need to ask for well done but the reality is the pizza wasn’t even cooked just some melted cheese.

Food: 3

Service: 1

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