i was really excited to try this restaurant however only the lady at cash was super sweet and kind. the ladies who worked the food were very unwelcoming and not helpful. I asked them what would the sides entail be and she would just point and not speak at all?? Made my experience super poor.
Atmosphere: 3
Food: 2
Service: 1
Fil Hosek
Gone to this location and on multiple times the staff decided that the want to close earlier then posted. This time a hour+ before the excuse this time was it was the long weekend and they wanted to leave early.
Must be nice, wonder if the owner is aware he’s paying staff when they aren’t there and losing revenue
Atmosphere: 2
Food: 3
Service: 1
Samara Truster
Pumpernickel’s is my go-to for fresh, delicious food and great service. It’s always a crowd-pleaser!
Atmosphere: 5
Food: 5
Service: 5
zvia ziv
Best Salad ever
Atmosphere: 4
Food: 5
Service: 5
Lauren Lavallee
Pumpernickel is my favourite catering in the city! We use it for all our work meetings and for the first time our conference we are holding this weekend! They are quick and accommodating! I have called last minute and they always find a way to complete our orders. The food is delicious and nutritious, I can’t express enough how fabulous they are.
Atmosphere: 5
Food: 5
Service: 5
Fran Hutchison
Great food and great staff. The Egg Salad Wrap is very good.
Atmosphere: 5
Food: 5
Service: 5
Cheif Expose Officer
I like your salad, but you gotta put less oil in chickpea. I swear USA will come here if you continue using the amount of oil you use in chickpeas and may be a little less mayo on those potatoes.
Atmosphere: 5
Food: 3
Service: 5
Chris Hazineh
First time at the place. The food is DELICIOUS, the portions are quite large, the staff is very friendly and create a very positive and fun atmosphere. Definitely will be coming back next time I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
Sally A
I would give this place a big fat ZERO — not even one star. The service is terrible, and the manager's attitude is even worse than her team's. They cross-contaminate food — I swear I saw her use the same knife that cuts sandwiches to open boxes. I will NEVER go back and would not recommend this place to anyone. Good luck with that business...
Atmosphere: 1
Food: 1
Service: 1
Piper
Service was fine, establishment is fine, but The food is bland and hollow. Everything is premade and kept too cold, even after reheating. The bread is as flavourless and dry as cardboard, the salads are cold, crunchy and boring. The food looks delicious but tastes like disappointment. I finished my plate and my stomach is full, but my soul is still starving.
I used to eat at the Pumpernickel's at 181 Bay all the time about 10 years ago. I am getting my kitchen redone and decided to order it in to my house for lunch. I used to loveeee the schnitzel sandwich but the one I just received is not the amazing sandwich i remember. There was one tiny piece of chicken cutlet on this huge bun, and no discernible sauteed onions which was my favourite part. The bread tasted stale as well and it's the beginning of the lunch hour!
Fries were well seasoned and I like the coleslaw hence 2 stars but wow the sandwich was such a disappointment and a fall from the Pumpernickel's I used to love. Definitely not worth the money.
Josh mead
Found a piece of string / rope in my sandwich, disappointing…
L N
Bad attitude from lady taking the order. I went to grab a drink from the fridge and purchase it and she suddenly became angry and rude for no reason. I pointed this out to her but she ignored. Won’t be going back again.
Aman Mann
The lady (Indian lady) serving today was rude and authoritative. Said I need to pay before she makes the sandwich. I’m a regular here coz the place is closest to my office. My sandwich had very little chicken in it and 98% kale! Never going back there
i was really excited to try this restaurant however only the lady at cash was super sweet and kind. the ladies who worked the food were very unwelcoming and not helpful. I asked them what would the sides entail be and she would just point and not speak at all?? Made my experience super poor.
Atmosphere: 3
Food: 2
Service: 1
Gone to this location and on multiple times the staff decided that the want to close earlier then posted. This time a hour+ before the excuse this time was it was the long weekend and they wanted to leave early.
Must be nice, wonder if the owner is aware he’s paying staff when they aren’t there and losing revenue
Atmosphere: 2
Food: 3
Service: 1
Pumpernickel’s is my go-to for fresh, delicious food and great service. It’s always a crowd-pleaser!
Atmosphere: 5
Food: 5
Service: 5
Best Salad ever
Atmosphere: 4
Food: 5
Service: 5
Pumpernickel is my favourite catering in the city! We use it for all our work meetings and for the first time our conference we are holding this weekend! They are quick and accommodating! I have called last minute and they always find a way to complete our orders. The food is delicious and nutritious, I can’t express enough how fabulous they are.
Atmosphere: 5
Food: 5
Service: 5
Great food and great staff. The Egg Salad Wrap is very good.
Atmosphere: 5
Food: 5
Service: 5
I like your salad, but you gotta put less oil in chickpea. I swear USA will come here if you continue using the amount of oil you use in chickpeas and may be a little less mayo on those potatoes.
Atmosphere: 5
Food: 3
Service: 5
First time at the place. The food is DELICIOUS, the portions are quite large, the staff is very friendly and create a very positive and fun atmosphere. Definitely will be coming back next time I'm in the area.
Atmosphere: 5
Food: 5
Service: 5
I would give this place a big fat ZERO — not even one star.
The service is terrible, and the manager's attitude is even worse than her team's.
They cross-contaminate food — I swear I saw her use the same knife that cuts sandwiches to open boxes.
I will NEVER go back and would not recommend this place to anyone.
Good luck with that business...
Atmosphere: 1
Food: 1
Service: 1
Service was fine, establishment is fine, but The food is bland and hollow. Everything is premade and kept too cold, even after reheating. The bread is as flavourless and dry as cardboard, the salads are cold, crunchy and boring. The food looks delicious but tastes like disappointment. I finished my plate and my stomach is full, but my soul is still starving.
Restaurantji Recommends
I used to eat at the Pumpernickel's at 181 Bay all the time about 10 years ago. I am getting my kitchen redone and decided to order it in to my house for lunch. I used to loveeee the schnitzel sandwich but the one I just received is not the amazing sandwich i remember. There was one tiny piece of chicken cutlet on this huge bun, and no discernible sauteed onions which was my favourite part. The bread tasted stale as well and it's the beginning of the lunch hour!
Fries were well seasoned and I like the coleslaw hence 2 stars but wow the sandwich was such a disappointment and a fall from the Pumpernickel's I used to love. Definitely not worth the money.
Found a piece of string / rope in my sandwich, disappointing…
Bad attitude from lady taking the order. I went to grab a drink from the fridge and purchase it and she suddenly became angry and rude for no reason. I pointed this out to her but she ignored. Won’t be going back again.
The lady (Indian lady) serving today was rude and authoritative. Said I need to pay before she makes the sandwich. I’m a regular here coz the place is closest to my office. My sandwich had very little chicken in it and 98% kale! Never going back there
Very small portion of meat
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