The jerk chicken portion was a joke. Ordered a large (paid an extra 4.5$) and got the smallest piece of mainly-bone chicken, drowning in uncle ben’s rice. Terrible value.
Brandon Barrack
I usually don’t leave a ton of reviews in general - and I will start by saying the employees are always wonderful and the food itself is good. I did want to point out that I used to get Roywoods almost daily a few years ago and I stopped and now I remember why: a large jerk chicken is three pieces of chicken - it also now has a bone and I swear before it didn’t. All this to say 30$ for this portion (with a side coleslaw) is just not worth it anymore :/
Ronsky Meynert
Visited this location after seeing the Plantain Obsession dessert advertised right in their front window, only to walk in and be told they don’t even carry it anymore. The cashier explained it was due to a lack of sales, so why is the poster still up? That’s misleading and frustrating.
On top of that, the cashier couldn’t hear me over the music and kept saying “huh?” every time I spoke. No manners, and no professionalism. The cook in the back just stood there silently staring at my family and me when we walked in no greeting, no acknowledgment. The whole vibe felt unwelcoming and uncomfortable.
If you’re thinking about trying Roy Woods, skip this location and head to Union Station instead. Much better customer service and overall experience there.
Ian Cameron
Staff is always warm and friendly! The food is always fresh!
Meg Colucci
Always fresh & delicious!
les wills
Great atmosphere Elaines service is outstanding she’s really great made us feel right at home. Great experience thank you very much
Mar
This place is awesome! Elaine is also very hospitable and kind and remembers so many orders all at once! Highly recommend the stuffed jerk chicken patty! It’s 🔥
Hibah Ali
Food and service is always great, and Elaine is the sweetest person you’ll meet!
Bernard Dankwah
The best Patties in the whole of Downtown Toronto. Thank you Elaine for the wonderful service we received. I will definitely be back
Patrick McNeice
I’ve been coming to this location for years nothing but the best quality of food with amazing service. It’s always a pleasure to see Elaine she remembers my order and always puts a smile on my face. :)
Mildly spicy BBQ Chicken sandwich is a must try. The staff are polite and very pleasant 10/10 will eat again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken
Randy Gillis
Best jerk sandwich I ever had
Carl Piasentini
Well I haven't been here for a bit. Ordered a small curried goat meal and BBQ wings. The prices have gone up and the portion for dried up goat are smaller. It used to be really good but now, with higher prices, the quality has gotten down so much that they have lost a customer of many years.
The jerk chicken portion was a joke. Ordered a large (paid an extra 4.5$) and got the smallest piece of mainly-bone chicken, drowning in uncle ben’s rice. Terrible value.
I usually don’t leave a ton of reviews in general - and I will start by saying the employees are always wonderful and the food itself is good. I did want to point out that I used to get Roywoods almost daily a few years ago and I stopped and now I remember why: a large jerk chicken is three pieces of chicken - it also now has a bone and I swear before it didn’t. All this to say 30$ for this portion (with a side coleslaw) is just not worth it anymore :/
Visited this location after seeing the Plantain Obsession dessert advertised right in their front window, only to walk in and be told they don’t even carry it anymore. The cashier explained it was due to a lack of sales, so why is the poster still up? That’s misleading and frustrating.
On top of that, the cashier couldn’t hear me over the music and kept saying “huh?” every time I spoke. No manners, and no professionalism. The cook in the back just stood there silently staring at my family and me when we walked in no greeting, no acknowledgment. The whole vibe felt unwelcoming and uncomfortable.
If you’re thinking about trying Roy Woods, skip this location and head to Union Station instead. Much better customer service and overall experience there.
Staff is always warm and friendly! The food is always fresh!
Always fresh & delicious!
Great atmosphere Elaines service is outstanding she’s really great made us feel right at home. Great experience thank you very much
This place is awesome! Elaine is also very hospitable and kind and remembers so many orders all at once!
Highly recommend the stuffed jerk chicken patty! It’s 🔥
Food and service is always great, and Elaine is the sweetest person you’ll meet!
The best Patties in the whole of Downtown Toronto. Thank you Elaine for the wonderful service we received. I will definitely be back
I’ve been coming to this location for years nothing but the best quality of food with amazing service. It’s always a pleasure to see Elaine she remembers my order and always puts a smile on my face. :)
Restaurantji Recommends
Disgusting cinnamon bun on a chicken sandwich. 🤮
Service: 3
Mildly spicy BBQ Chicken sandwich is a must try. The staff are polite and very pleasant 10/10 will eat again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Chicken
Best jerk sandwich I ever had
Well I haven't been here for a bit. Ordered a small curried goat meal and BBQ wings. The prices have gone up and the portion for dried up goat are smaller. It used to be really good but now, with higher prices, the quality has gotten down so much that they have lost a customer of many years.
Atmosphere: 4
Food: 3
Service: 4
Food and service 10/10.
Atmosphere: 3
Food: 2
Service: 5
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