Samosa And Sweet Factory

I did delivery order and they took 2 hours for make my order and when it's arrived it was cold and soggy.taste was awful. Never had this type of experience before .

★☆☆☆☆ Poor Customer Service

Staff were rude and unhelpful. I felt rushed and ignored when I asked questions. No effort was made to fix an issue with my order. Won’t be coming back. Disappointing experience

The absolute WORST service I’ve ever experienced. Chaotic and disorganized beyond belief. Don’t bother ordering ahead or going through the “express line”… you’ll be waiting for a minimum of 20 minutes regardless.

Nice food, wait is ok, long lines, need to stay for tasty food

Absolutely the best samosas around, bar none. You can not beat the price for what you get either. I get the large potato and pea for $0.50 per piece. I live picking them up for the office or to bring home as a treat. They freeze really well if you want to save some for another day (just throw them in the air fryer). The staff are very friendly and the place is kept very clean. The displays are always kept full of delicious looking treats and cakes. Highly recommend if you havent been. It can get fairly busy on Fridays around noon, so plan on being there for 10-15 minutes if you place a larger order. Totally worth the wait though!!

Excellent quality

I know this place is not for mango shakes but if you’re making or selling mango shake, at least have some consistency to the product it Felt like I’m drinking flavoured water

On March 07 , I bought veg Manchurian from the samosa and sweet factory near Springdale library, Brampton. Oh my god! They were the worst ever food of my life . A waste of 8 dollars. How something can be cooked so bad... Really. No taste at all. Salt , sauces, the Manchurian balls.... Horrible. It was a 300 or 400 ML bowl full of a cornflour paste in water , brown color added.... RIGHT! With small , very small 5 balls in it floating in the worthless gravy. Those 5 balls put together will make one ball actually... Ha ha ! 8 dollars really...... Can you check the quality. When they sell garbage. Give me my money back.

We bought 20 samosas from this place but the worker said we only get sauce if we buy at least 100. So we just have 20 samosas without any sauce. What kind of ridiculous business practice is this? Terrible service and subpar cleanliness. I advise others to avoid this dump

I ordered 6 samosas, there were 6 samosas in my delivery pack but there was not a single chutney. Now I am contemplating whether I should eat the samosa or take another 20 minutes to come back to get the chutney!

Order was not ready on time

Fantastic food. Poor customer service. Requires proper organization. First customer must be served first. Many customers jump the line. No washroom.

Great food and prices

Honestly loved their food, but it’s so difficult for this business to have any consistency.

I bought two boxes of bondi (asked for a certain amount but was given far less, and when I called for assistance no resolution. I live in Ottawa - I was specifically told to bring this company which was out of my way. To receive less product than asked for, and to receive two boxes that are sold as the same amount.

I understand if it was in lbs, you could have informed me at sale and I would’ve asked for the corresponding amount - but I specifically asked for 1kg and she made sure with me it was that.

Affordable and tasty