A cannoli on the patio will transport you to Italy, or to heaven, depending on the day.
ìrina kaplina
It is not gelato at all.
Atmosphere: 1
Food: 1
Service: 1
J Mak
Went their for the gelato in JUL 2025.
Disappointed to find that it was generic industrial tub ice cream. Taste was even more disappointing.
Bahador Sakettabar
Best ice cream ever
Nadia Narducci
I don’t know what they’re serving, but it’s not gelato And any Italian you could tell you that. Save your money If you want quality gelato, this place isn’t what it used to be. The demographics of the neighborhood have changed enough that they can get away with it, which is reflected in the comment section.
Kate Kelly
Our server Emily was lovely. We came in for quick drinks and she was very polite and fast and she was kind to us. We didn’t get food but the wine and beer was nice.
Atmosphere: 5
Food: 5
Service: 5
Geeta Chand
The best Sicilian Side Walk Cafe in Toronto. Gelatinous delicious authentic Italian ice cream 🍦 shop. Won many prestigious awards for their menu. Stop by if you are in the area and treat yourself.
Atmosphere: 5
Food: 5
Service: 5
Teri-Ann B
Tried the Stracciatella Gelato during the taste of little Italy and it was fantastic! Line was very long but it went by super quick and the guys serving the gelato were very friendly. Will definitely be back sometime to try more!
Hilda Silva
A part of history
Anna Suki
Came here during the rush of Taste of Italy and was craving for Italian food given the lack of at the event. Ordered the aracini and the pistachio gelato and the aracini was crispy and packed with tomato sauce - yum. The gelato however, was a huge disappointment. The flavour tasted very artificial and lacked pistachios. The moment I saw the colour (light green) of the gelato, I knew it was going to taste bad. I would avoid at all cost.
It was very busy on a Saturday but our waitress only served three tables and she moved at a snail’s pace. She was never aware of her surroundings and it took her 20 minutes to take our order and another 10 minutes ti give us our bills. All in the meanwhile she was chitchatting with her colleagues. Tall, slim figure with a very long ponytail - didn’t catch her name but she was not good at serving at all.
dog friendly patio. good services and yummy food. ice cream is a must try.
shuflbot123
Has a good Nutella taste to it, you should try it (ps service is a little slow as you can see
Tenzing Thakuri
Extremely disappointed. We waited 30 minutes for just two scoops of gelato. When we politely asked about the delay, the server casually said they ‘lost the order’ — no apology, nothing. Then we had to wait another 15 minutes. Not worth it at all. Won’t be returning.
Eder Antuan Sebastián Vázquez García
Payment Issues and Service Below the Expectations of a Place of This Category
I would like to share the experience of a close friend at this restaurant, as it has made me reconsider visiting it myself. When one invests time and resources in a place with such a reputation, high standards in service and issue management are naturally expected. Unfortunately, this was not the case.
My friend encountered a problem when paying the bill: the terminal indicated the transaction as “incomplete,” so, following the cashier's suggestion, he used a second card. Later, upon reviewing his bank transactions, he confirmed that both payments had been processed successfully.
The next day, he returned to the restaurant with the intention of resolving the matter in a respectful manner. What truly concerns me as a potential customer is how he was treated: the person who assisted him was dismissive, unwilling to address his case, and refused to check their system to confirm the charges, despite him providing clear evidence from his banking app.
I fully understand that technical problems can occur, even at the finest establishments. However, what is truly disappointing is the lack of attentiveness and professionalism in handling such situations. One expects a restaurant of this caliber to stand out not only for its culinary offerings but also for its impeccable service and ability to manage challenges with grace and empathy.
When we choose places of this level, we do so with the expectation that the experience will be flawless from start to finish. Incidents like this, however, raise doubts and undermine the trust I would be willing to place in such a venue. I sincerely hope that this feedback is taken as an opportunity to strengthen processes and elevate service quality, as those of us who frequent establishments of this category seek precisely that: excellence without exceptions.
Payment problems and service below expectations of a place of this category
I would like to share a close friend's experience at this restaurant, as it led me to think seriously before deciding whether to visit it personally. When you invest time and resources in a place with such a reputation, it is natural to expect high standards, both in service and in handling unexpected events. Unfortunately, this was not the case.
My friend encountered a problem when paying: the terminal indicated that the transaction was “not completed” and, following the cashier's advice, he used a second card. Later, checking with his bank, he confirmed that both transactions had been processed successfully.
The next day he returned to the restaurant with the intention of resolving the matter in a respectful manner. What concerns me as a future client is the treatment he received: the person who assisted him was unhelpful, ignored his case and refused to check the system to confirm the charges, despite providing clear evidence from his banking app.
I completely understand that technical problems can happen, even in the best venues. However, what is disappointing is the lack of attention and professionalism in handling them. From a restaurant of this category we expect not only culinary excellence, but also impeccable service and the ability to face difficulties with grace and empathy.
When we choose places of this caliber, we do so because we trust that the experience, from start to finish, will be flawless. Episodes like this, however, raise doubts and undermine the trust that I would be willing to place in such a place. I sincerely hope that this feedback will be welcomed as an opportunity to strengthen processes and improve the quality of service, because those who choose venues of this caliber are looking for exactly this: uncompromising excellence.
Atmosphere: 1
Food: 1
Service: 1
vitoria carolina
I told my friend about this place and they double charged him and did not refunded even when he showed proof, very sad cause I really liked this place. I will not be back anytime soon or might never come back, very very bad CUSTOMER SERVICE.
A cannoli on the patio will transport you to Italy, or to heaven, depending on the day.
It is not gelato at all.
Atmosphere: 1
Food: 1
Service: 1
Went their for the gelato in JUL 2025.
Disappointed to find that it was generic industrial tub ice cream. Taste was even more disappointing.
Best ice cream ever
I don’t know what they’re serving, but it’s not gelato And any Italian you could tell you that. Save your money If you want quality gelato, this place isn’t what it used to be. The demographics of the neighborhood have changed enough that they can get away with it, which is reflected in the comment section.
Our server Emily was lovely. We came in for quick drinks and she was very polite and fast and she was kind to us. We didn’t get food but the wine and beer was nice.
Atmosphere: 5
Food: 5
Service: 5
The best Sicilian Side Walk Cafe in Toronto. Gelatinous delicious authentic Italian ice cream 🍦 shop. Won many prestigious awards for their menu. Stop by if you are in the area and treat yourself.
Atmosphere: 5
Food: 5
Service: 5
Tried the Stracciatella Gelato during the taste of little Italy and it was fantastic! Line was very long but it went by super quick and the guys serving the gelato were very friendly. Will definitely be back sometime to try more!
A part of history
Came here during the rush of Taste of Italy and was craving for Italian food given the lack of at the event. Ordered the aracini and the pistachio gelato and the aracini was crispy and packed with tomato sauce - yum. The gelato however, was a huge disappointment. The flavour tasted very artificial and lacked pistachios. The moment I saw the colour (light green) of the gelato, I knew it was going to taste bad. I would avoid at all cost.
It was very busy on a Saturday but our waitress only served three tables and she moved at a snail’s pace. She was never aware of her surroundings and it took her 20 minutes to take our order and another 10 minutes ti give us our bills. All in the meanwhile she was chitchatting with her colleagues. Tall, slim figure with a very long ponytail - didn’t catch her name but she was not good at serving at all.
Restaurantji Recommends
dog friendly patio. good services and yummy food. ice cream is a must try.
Has a good Nutella taste to it, you should try it (ps service is a little slow as you can see
Extremely disappointed. We waited 30 minutes for just two scoops of gelato. When we politely asked about the delay, the server casually said they ‘lost the order’ — no apology, nothing. Then we had to wait another 15 minutes. Not worth it at all. Won’t be returning.
Payment Issues and Service Below the Expectations of a Place of This Category
I would like to share the experience of a close friend at this restaurant, as it has made me reconsider visiting it myself. When one invests time and resources in a place with such a reputation, high standards in service and issue management are naturally expected. Unfortunately, this was not the case.
My friend encountered a problem when paying the bill: the terminal indicated the transaction as “incomplete,” so, following the cashier's suggestion, he used a second card. Later, upon reviewing his bank transactions, he confirmed that both payments had been processed successfully.
The next day, he returned to the restaurant with the intention of resolving the matter in a respectful manner. What truly concerns me as a potential customer is how he was treated: the person who assisted him was dismissive, unwilling to address his case, and refused to check their system to confirm the charges, despite him providing clear evidence from his banking app.
I fully understand that technical problems can occur, even at the finest establishments. However, what is truly disappointing is the lack of attentiveness and professionalism in handling such situations. One expects a restaurant of this caliber to stand out not only for its culinary offerings but also for its impeccable service and ability to manage challenges with grace and empathy.
When we choose places of this level, we do so with the expectation that the experience will be flawless from start to finish. Incidents like this, however, raise doubts and undermine the trust I would be willing to place in such a venue. I sincerely hope that this feedback is taken as an opportunity to strengthen processes and elevate service quality, as those of us who frequent establishments of this category seek precisely that: excellence without exceptions.
Payment problems and service below expectations of a place of this category
I would like to share a close friend's experience at this restaurant, as it led me to think seriously before deciding whether to visit it personally. When you invest time and resources in a place with such a reputation, it is natural to expect high standards, both in service and in handling unexpected events. Unfortunately, this was not the case.
My friend encountered a problem when paying: the terminal indicated that the transaction was “not completed” and, following the cashier's advice, he used a second card. Later, checking with his bank, he confirmed that both transactions had been processed successfully.
The next day he returned to the restaurant with the intention of resolving the matter in a respectful manner. What concerns me as a future client is the treatment he received: the person who assisted him was unhelpful, ignored his case and refused to check the system to confirm the charges, despite providing clear evidence from his banking app.
I completely understand that technical problems can happen, even in the best venues. However, what is disappointing is the lack of attention and professionalism in handling them. From a restaurant of this category we expect not only culinary excellence, but also impeccable service and the ability to face difficulties with grace and empathy.
When we choose places of this caliber, we do so because we trust that the experience, from start to finish, will be flawless. Episodes like this, however, raise doubts and undermine the trust that I would be willing to place in such a place. I sincerely hope that this feedback will be welcomed as an opportunity to strengthen processes and improve the quality of service, because those who choose venues of this caliber are looking for exactly this: uncompromising excellence.
Atmosphere: 1
Food: 1
Service: 1
I told my friend about this place and they double charged him and did not refunded even when he showed proof, very sad cause I really liked this place. I will not be back anytime soon or might never come back, very very bad CUSTOMER SERVICE.
Atmosphere: 1
Food: 2
Service: 1
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