Starbucks

2295 Sheppard Ave W, Toronto
(437) 217-4586

Recent Reviews

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Emily J

Everytime I go to this starbucks, my drink is not made right. I got a chai latte with extra ice, the first time it was made it, it tasted alright just very very milky. I asked them to remake it and it tastes like coconut and no chai? This is the 5th time in a row coming here and my drink is never made right compared to all the other locations I have been too?

kasandra thompson

Honestly understand that my drink is long and a little tedious with the amount of espresso 'shots (8)I get over ice but that being said Starbucks is where you supposed get your fancy expensive drinks from right? Well apparently not as all I got was attitude from the employee Yomi/Komi for trying to make sure that my drink is correct. Which surprised it wasn't. I left with a hot drink when I ordered a cold one.

And you know what I still let that go, I still tried to say thank you have a nice day at the end and what she do give me a dirty look and then start talking to her co-worker about me. This is never a location I'll come back to.

Atmosphere: 1

Food: 2

Service: 1

Leah Pham

The drinks were delicious and perfectly made. The drive-through service was fast and very friendly.
Special thanks to Suvylna — she was incredibly kind, welcoming, and provided excellent customer service.
Will definitely be coming back!

Food: 5

My

Worst service I’ve had at this Starbucks. Marose was rude, impatient, and showed no respect. My order was made incorrectly and handled with attitude instead of professionalism. Very disappointing.

Atmosphere: 1

Service: 1

John

I’m a regular customer, but today’s experience was terrible. Marose had a very poor attitude and made my coffee wrong, then responded dismissively. This is not the service I expect, and I may not return.

Atmosphere: 1

Service: 1

Lee C

Jackie helped us this morning with our drive thru order and she was soooo nice and pleasant!! considering we’re in the midst of a snowstorm , her positive and upbeat attitude is very far few now a days especially in the service industry ! Have a great day Jackie and thanks again !! 😊

Atmosphere: 5

Food: 5

Service: 5

Pasquale De Luca

Pretty good location. Drive thru moves surprisingly fast.

Atmosphere: 4

Food: 4

Service: 5

ngoctuan nguyen

“I clearly asked for no ice in my drink, but the staff kept adding ice—not just once, but many times. Very disappointing.”

Bobby

Amazing service from Christina and her staff!

Atmosphere: 5

Food: 5

Service: 5

Aria Dawson

I had such a wonderful experience at this Starbucks! Everyone greeted me so nicely and made me feel very welcome. I usually order a vanilla latte, but this time I wanted to try something new. I asked the tall barista at the front (I think his name started with “Y”), and he was super friendly and genuinely smiling. He suggested I try the Brown Sugar Oat Shaken Espresso, and it’s now my new favourite drink!

He even checked in afterward to see if I liked it — which I really appreciated. It was such a thoughtful and caring interaction. This location truly made my day. 💚

Atmosphere: 5

Food: 5

Service: 5

Dark Horse

Best location! Super clean and the staff always get my order correctly. Its a really neat spot during the summer too

Atmosphere: 5

Food: 5

Service: 5

Letmepick aname30

I came here December 7 at 5 for my bday and the service was amazing super nice employees, they really made my day especially during exam times. I come here all the time but this time it was really great. They made my drink super good too!

Atmosphere: 5

Food: 5

Service: 5

Cindy Martel

This is our favorite Starbucks location. The staff is always friendly and they we our order right each time. Shout out to Shay who is our favorite one! She makes the BEST Strawberry Acai, extra ice, no inclusions EVER.

Atmosphere: 5

Food: 5

Service: 5

Emelia Assigbey

The staff here are phenomenal, this is the best Starbucks location I’ve ever been to and I absolutely will be coming back! Thank you guys 🫶🏾🫶🏾

Atmosphere: 5

Food: 5

Service: 5

melody

its overall not a bad place ive had really good interactions here, I have employees I prefer to order from or make my order, they are thoughtful but the bad experiences I've had, is extremely overpowering. one particular employee is always rushing me and I understand it is busy, but its not like im thinking for 10 minutes in front of a busy line, I simply just asked her if I can use credit and gave me a sarcastic remark. maybe it was a dumb question but its not the the employee decision to be rude about it.

Atmosphere: 2

Food: 3

Service: 3

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