Starbucks
The Maxus, 1250 Bay St., Toronto
(416) 934-0881
Recent Reviews
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This place is always “out of something”. First it was Mint Majesty tea (for 2 weeks) then it was certain breakfast sandwiches and now it’s the toppings for the oatmeal. Whoever is in charge or restocking is doing a poor job.
Atmosphere: 2
Food: 2
Service: 4
Best Starbucks downtown! Raj and Jordan are the best baristas. When I left an item here this week, Jordan went out of her way to hold onto it until I was able to my make way back from the west end. Raj offered me complimentary water and another coffee immediately when I came back for my item. Super impressed with their kindness, especially at this time of year.
Atmosphere: 5
Food: 5
Service: 5
I normally go to this location every Sat & Sun for coffee and I get my coffee on weekdays at another location near my workplace. I normally order my drinks on the Starbucks app and just go to the shop to pick it up. Normally have no interactions with the staffs there. I ordered a cold drink today and when I am at the pick up area, I saw bunch of straws lying there, so I picked one up myself. Then all of a sudden a lady (she had some of her hair dyed in pink) walked towards the pick up area from the coffee machine and told me in an unpleasant face, “Can you ask us to pass you the straws next time?”, then I replied her with, “ok” (although I don’t quite get the logic, because the straws are just in front of me, and I’m not a princess, I don’t really need people to pick it up and pass to me, but anyways…); then I picked up my drink and put it to the movable island cube next to the pick up area, trying to insert the straw to the drink, while I was doing that, a guy (height about 165-170cm) came to me and questioned me, “Why are you putting your drink here?!” I mean, if you guys have so many invisible rules at this shop, my suggestion to you is: put some signs there, make your rules visible. As for the straws, if you don’t want customers to pick up the straws themselves while no staff is standing at the pick up area, then lock the straws up! I am just a customer, I do not work here! I don’t know any of your invisible rules! And if you don’t appreciate your customers and don’t want customers at this shop, might as well lock the doors! Luckily there are so many other Starbucks shops in the downtown area, I can just go to the one down the street next time and will never come back to this one. Unbelievably terrible.
Atmosphere: 2
Service: 1
This location sold me a sandwich that they didn’t have in inventory. After waiting 5 minutes to look for the sandwich I asked for, the barista told me that I’d have to settle for a sandwich I didn’t want. For compensation, they gave me a gift card for my next visit but I tried using the gift card at another location and there were $0 funds on it. Another waste of time!
Atmosphere: 3
Food: 4
Service: 1
The service is fine, however I saw a RAT earlier in the evening today. It ran under the chairs near the windows. Absolutely disgusting, the place should be shut down.
the person with the pink hair was really rude, and then I overheard them complaining they want to go home making their coworkers and the customers uncomfortable
Atmosphere: 5
Food: 5
Service: 1
The worst Starbucks, I come to this location frequently and they CANNOT make coffee. They always mess it up.
Atmosphere: 1
Food: 1
Service: 1
Delicious industrial coffee, reasonable prices, relatively clean washroom, lots of nice outdoor seating.
Parking: Parking in public parking lot near the restaurant with average fee from 25$.
Atmosphere: 5
Food: 5
Service: 5
Worst Mocha I’ve ever had
Atmosphere: 4
Food: 1
Service: 4
The best Starbucks in Toronto! I work close by and this branch is our absolute favourite. The quality of their drinks is amazing! Always best tasting. I’m having a cup of my regular Vanilla Cappuccino with oat milk in another Starbucks location and it’s not the same. Kudos to your staff too for the excellent service, every single time!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Serves coffee.
Food: 5
This made my day today. Thank you to whomever did this.
Service: 5
Extremely rude staff with arrogant tone on asking the most basic questions and on mentioning that the order may have been made wrong.Was told to give clearer instructions at the register instead of just honouring simple things like extra ice and splash of milk.On spending 8$ plus tax shouldn’t be such a task. You never assume whats going on with someone’s day and then coffee could be your highlight only to be ruined.
Service: 1
Perfect service by khavy,Jordan, perfect behavior and welcoming atmosphere by the
Atmosphere: 5
Food: 5
Service: 5
If you are vegetarian, Jewish, or Muslim, don't ask if you can get their egg, bacon, and cheese sandwich without the bacon. They told me they could make one for me and first bite all I could taste was lard. I guess they are pre-made, and they warm them up, so they decided it would be ok to just pull it off for me. It was not ok. I will not be back. Eat here if you want to be disrespected. Who knows what else they do that you don't see.
Vegetarian options: Do not trust them.
Dietary restrictions: Do not trust them.
Atmosphere: 1
Food: 1
Service: 1
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