The workers are extremely impatient and rude at this location is annoying enough, and they also mess up ur order and customizations too. Worst experiences I’ve had with any Starbucks locations so far.
Atmosphere: 1
Food: 1
Service: 1
Suey Li
How can you not communicate with your worker that is less than 4 feet away from you and be rude + stingy about your inconsistent information about WHIPPED CREAM of all things
Food: 2
Service: 1
Andrea Maningo
It's located on the library's food court (2nd floor). The service was okay, but they gave me the wrong food item. Good thing I haven't eaten it yet lol
Atmosphere: 3
Food: 2
Service: 3
J Rc
This location is franchised and the workers make sure you know that. Any normal customizations cost at least $2-5 dollars more per order, which is ridiculous. The service is poor, the females don't care and make it very obvious. Starbucks should not allow franchised locations such as this one as it destroys their brand and reputation.
Service: 1
mma Ma
Terrible service and staff, I wonder why they rolled their eyes when taking orders?
Anna-Michelle Paderina
The line to order is always very long. Not really reliable in the sense that they don’t always have everything displayed in stock. Also overpriced.
Atmosphere: 1
Food: 4
Service: 2
Jerry Gerber
This Starbucks is located at the 2nd floor food court in Robart’s Library (only accessible to UofT students and faculty).
I don’t recommend going to this location. There tends to be very long lineups (~20 min wait), especially around breakfast/lunch/dinner times.
Numerous staff also have a poor attitude, both through service provided and also quality of drinks/food made. Some of them do not follow the customizations requested for drinks at all, and results in you paying money to get something you didn’t ask for.
Instead, I recommend going to one of the nearby Starbucks locations either (1) Bedford & Bloor st or (2) St George & College st. I’ve had plentiful good experiences in both locations.
Atmosphere: 1
Food: 2
Service: 1
Helena Hardisty
Worst Starbucks in
Service: 1
A
As expected. As bad as the time I was a student.
stephh :o
My experience was going great as usual. I ordered a bagel (toasted) along with another bakery item. I asked for a knife to come with the bagel as I had a spread of my own in which the extremely kind person at the cash replied “don’t worry it’ll come with the bagel”. I then waited for my order which came relatively quick.
When I was about to eat, I noticed that my bagel did not come with a knife which is fine because I understood that they were busy and might've simply forgot. I went back to the Starbucks to ask for a knife at the ‘pick up’ area but the person I asked was very rude when replying with “you have to ask at the cash, not here” (it was the person with pink-ish eyebrows and blonde hair tied in a ponytail). By that time, the line for the Starbucks was quite long so I felt that it’d be rude to interrupt or cut someone in line just to ask for a knife. The lady could’ve simply taken the time to walk less than 10 steps to grab a knife. Would it have really been that hard?
Since I come to the library often, I always end up grabbing a drink or something quick to eat from this Starbucks. Almost everyone I've spoken with in the past presented a positive attitude, even if it was busy. I am surprised that they let someone who can't handle a rush nor their emotions work here.
No public access which it should state online before people commute all the way there just to get denied access
Chris Valente
No access except for U Toronto key card holders because it's in the library. Should not even appear in Google Map search results.
sarah ong
The workers at this Starbucks always have a HORRIBLE attitude, rolling their eyes when i ask for extra XX or for water. I literally get Starbucks most days of the week, and feel so upset when i get this kind of service in the library. The staff also tend to chat around when it’s busy instead of taking orders. So unfriendly it makes me not want to buy Starbucks here anymore esp when theyre so much kinder at other locations
Atmosphere: 1
Food: 4
Service: 1
JC
So bed!! Cutting corners and having a poor attitude?
Atmosphere: 1
Food: 1
Service: 1
Nicolas Kondratenko
Unacceptable, was overcharged at this establishment. Paid 74.80$ for a Venti tea and a cookie. Unless Starbucks raised their prices, this is absolutely intolerable and very fortunate was able to notice the overcharge 20 mins later after checking my bank statements. As a student this is the last think on my mind on getting scammed by a multi billion corporation. Don't know what else to say.
The workers are extremely impatient and rude at this location is annoying enough, and they also mess up ur order and customizations too. Worst experiences I’ve had with any Starbucks locations so far.
Atmosphere: 1
Food: 1
Service: 1
How can you not communicate with your worker that is less than 4 feet away from you and be rude + stingy about your inconsistent information about WHIPPED CREAM of all things
Food: 2
Service: 1
It's located on the library's food court (2nd floor). The service was okay, but they gave me the wrong food item. Good thing I haven't eaten it yet lol
Atmosphere: 3
Food: 2
Service: 3
This location is franchised and the workers make sure you know that. Any normal customizations cost at least $2-5 dollars more per order, which is ridiculous. The service is poor, the females don't care and make it very obvious. Starbucks should not allow franchised locations such as this one as it destroys their brand and reputation.
Service: 1
Terrible service and staff, I wonder why they rolled their eyes when taking orders?
The line to order is always very long. Not really reliable in the sense that they don’t always have everything displayed in stock. Also overpriced.
Atmosphere: 1
Food: 4
Service: 2
This Starbucks is located at the 2nd floor food court in Robart’s Library (only accessible to UofT students and faculty).
I don’t recommend going to this location. There tends to be very long lineups (~20 min wait), especially around breakfast/lunch/dinner times.
Numerous staff also have a poor attitude, both through service provided and also quality of drinks/food made. Some of them do not follow the customizations requested for drinks at all, and results in you paying money to get something you didn’t ask for.
Instead, I recommend going to one of the nearby Starbucks locations either (1) Bedford & Bloor st or (2) St George & College st. I’ve had plentiful good experiences in both locations.
Atmosphere: 1
Food: 2
Service: 1
Worst Starbucks in
Service: 1
As expected. As bad as the time I was a student.
My experience was going great as usual. I ordered a bagel (toasted) along with another bakery item. I asked for a knife to come with the bagel as I had a spread of my own in which the extremely kind person at the cash replied “don’t worry it’ll come with the bagel”. I then waited for my order which came relatively quick.
When I was about to eat, I noticed that my bagel did not come with a knife which is fine because I understood that they were busy and might've simply forgot. I went back to the Starbucks to ask for a knife at the ‘pick up’ area but the person I asked was very rude when replying with “you have to ask at the cash, not here” (it was the person with pink-ish eyebrows and blonde hair tied in a ponytail). By that time, the line for the Starbucks was quite long so I felt that it’d be rude to interrupt or cut someone in line just to ask for a knife. The lady could’ve simply taken the time to walk less than 10 steps to grab a knife. Would it have really been that hard?
Since I come to the library often, I always end up grabbing a drink or something quick to eat from this Starbucks. Almost everyone I've spoken with in the past presented a positive attitude, even if it was busy. I am surprised that they let someone who can't handle a rush nor their emotions work here.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
No public access which it should state online before people commute all the way there just to get denied access
No access except for U Toronto key card holders because it's in the library. Should not even appear in Google Map search results.
The workers at this Starbucks always have a HORRIBLE attitude, rolling their eyes when i ask for extra XX or for water. I literally get Starbucks most days of the week, and feel so upset when i get this kind of service in the library. The staff also tend to chat around when it’s busy instead of taking orders. So unfriendly it makes me not want to buy Starbucks here anymore esp when theyre so much kinder at other locations
Atmosphere: 1
Food: 4
Service: 1
So bed!! Cutting corners and having a poor attitude?
Atmosphere: 1
Food: 1
Service: 1
Unacceptable, was overcharged at this establishment. Paid 74.80$ for a Venti tea and a cookie. Unless Starbucks raised their prices, this is absolutely intolerable and very fortunate was able to notice the overcharge 20 mins later after checking my bank statements. As a student this is the last think on my mind on getting scammed by a multi billion corporation. Don't know what else to say.
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