Very friendly staff but wait times are super high lately even for simple online orders (eg tea or coffee) Expect around 15 minutes or more to have your order ready or try another branch nearby. This has happened multiple times to me and my bf within the past few months
D.Michael
I have been to this Starbucks numerous of times, I have ordered the same drink the past 4 times and they have made it wrong each and every time, I have a friend that works at Starbucks, she has told me everything that goes in and on the drink. I have corrected them all 4 times in a respectful manner, they refuse to apologize and instead roll their eyes before placing the correct topping on it. My friend that works at Starbucks has told me to mention they should be retrained, their manners are horrible, and making drinks wrong, not even apologizing after realizing their mistake. Starbucks is not a cheap café, so I would expect a but more manners, and expect them to know how to make drinks that are on the board correctly. Interesting that it has been 3 different workers that have made it wrong, 2 workers made it twice before, so I at this point I would assume most of them do not know how to make a simple frapp.
Atmosphere: 3
Food: 3
Service: 1
mohamad mahdi tavakoli zade
Sometimes you meet people who just give you positive energy and completely change your mood Morty is one of those people! Every time I visit Starbucks and Morty is working, I leave with a smile. He’s not just great at making drinks perfectly, but he also has this amazing way of making your day better with his kindness and good vibes. Starbucks needs more people like Morty Im not kidding.he turns an ordinary coffee stop into a moment of joy. Thank u Morty, for spreading positivity with every cup hahaha
Atmosphere: 5
Food: 5
Service: 5
john morgan
Ysa is amazing at what she does. I was at the Starbucks for about 30mins. In that time she made over 30 drinks without skipping a beat. She took the time to address people concerns with a smile. Keep up the excellent work!
Atmosphere: 5
Food: 5
Service: 5
Saghar Beheshti
We visited this Starbucks for an event this Sunday, and Morty completely changed our view of this branch. Honestly, we didn’t really like this location before, but the way he prepared our cortado was beyond professional perfect balance, perfect texture, perfect taste. It reminded us why we fell in love with Starbucks in the first place. Morty, thank you for your amazing service and skill. You truly made our day and turned this into our new favorite branch!
Atmosphere: 5
Food: 5
Service: 5
Aylin salahshoor
I stopped by Starbucks and ordered a lavender iced matcha, and Morty was the barista who took care of my drink. Not only was the drink made perfectly—smooth, balanced, and just the right hint of lavender—but Morty was also incredibly kind, attentive, and professional. Morti made the experience feel personal and warm, even during a busy moment he took the time to talk to me. It’s always a win when a barista gets both the drink and the vibe right. Big thanks to Morty for the excellent service and the refreshing matcha!
Atmosphere: 5
Food: 5
Service: 5
James Bell
One star is pretty generous. I was at this location recently and the lack of service is astounding. For the astronomical price of the coffee they wouldn’t, sorry, not “wouldn’t” but refused to dress my coffee. You can’t add milk? But you’ll froth it and add it? That’s ridiculous. The coffee maker I had wore black and green hair and had one heck of an attitude. If you can’t handle a customer service job maybe you shouldn’t have a customer service job. Zero out of 5 I will not be back due to the attitude I received for no reason
Atmosphere: 1
Food: 1
Service: 1
Ravi Chaudhary
Service is crap!
Atmosphere: 3
Food: 4
Service: 1
Alaina
The short Asian barista with long hair in a ponytail and false lashes working near the mobile counter this Sunday evening was so rude! I asked for a remake of my drink because it didn’t taste right (I only took 2 sips) and she gave me a lot of attitude and hesitation until she finally remade the drink which she just slid over the counter, said “here” and walked away. Not the type of service I expect when I visit Starbucks, maybe she was just having a bad day but this experience turned me off from coming to this location again.
It’s a nice place. The baristas are always nice and friendly. It’s a small area but a good place to have coffee
Atmosphere: 5
Food: 5
Service: 5
suzan ramezani
This store has become so disappointing. The new employees consistently make mistakes with even the simplest orders. I genuinely feel sorry for the manager of this store for hiring inexperienced and unskilled staff who can’t even handle basic tasks correctly. They've gotten my order wrong four times so far, and all they offer is a simple apology. It’s frustrating to see them hiring inexperienced employees who don’t even greet customers properly. I never expected this from Starbucks. Although this store is close to my house, I’ve decided to switch to a different Starbucks.
Atmosphere: 3
Food: 1
Service: 1
Hunter Jackson
Wife, myself and our little dog went in to get some late night coffees. We were standing around for a couple minutes deciding on what to order. We ordered our drinks and it wasn't till after we ordered our drinks that the cashier said " you can wait outside for your order" it caught me off guard with how rude it was so I said " what? Why?" To which he responded " there's a dog in the store" okay fair enough but why be so rude and why not say anything to us when we first entered or while we were deciding what to order (we would've gone to another cafe that allows dogs). We just felt uncomfortable and won't be going back to this location. The other reviews are accurate...the staff are rude at this location.
Atmosphere: 1
Food: 3
Service: 1
Naomi Bushell
This review is for the Starbucks across the street from Eglinton station; This is the most convenient location for me to pick up my coffee while on my commute to work in the mornings but I’m done coming here after my experience this morning:
I typically do mobile pickup and there have been multiple instances where the staff’s service has been less than welcoming and borderline rude but I just brush it off as morning rush stress and choose to ignore it. However, one staff member’s attitude continually stands out. I didn’t catch her name but she’s the tall black girl, usually wears a black face mask. I had just walked in and was looking for my drink, I have a pretty common name so I want to make sure I take the correct order. She saw me looking at the drinks, walked over asked “what are you looking for” - I told her my name and drink. She said “is that not it right there?” And pointed to a drink with the name sticker covered by a sleeve, my wrap hiding behind it. Obviously I didn’t touch it because I wasn’t sure if it was mine or not and I didn’t want to touch someone else’s food. Her service really rubbed me the wrong way and I felt uncomfortable. This isn’t the first time she’s been passive aggressive with me or other customers either, to top it off my drink was missing the syrup I paid extra for. I’m disappointed and this experience wasn’t a good start to my day.
Other Starbucks in the area are much better both in service and in quality!!
Atmosphere: 1
Service: 1
mohammad abolhosseini
"Today, Milo (my dog) and I were there when one of the customers, who seemed unusual, started swearing at me and Milo, complaining about why there was a dog in the store. In short, they acted crazy. At one point, I lost control, but the young lady at the register calmed me down, took my order, and no matter how hard I tried, she refused to take any payment for it. All the staff smiled and apologized to me and Milo for the experience. Unfortunately, I forgot her name (she was wearing a black t-shirt). Thanks, I will make it up to her."
Very friendly staff but wait times are super high lately even for simple online orders (eg tea or coffee) Expect around 15 minutes or more to have your order ready or try another branch nearby. This has happened multiple times to me and my bf within the past few months
I have been to this Starbucks numerous of times, I have ordered the same drink the past 4 times and they have made it wrong each and every time, I have a friend that works at Starbucks, she has told me everything that goes in and on the drink. I have corrected them all 4 times in a respectful manner, they refuse to apologize and instead roll their eyes before placing the correct topping on it. My friend that works at Starbucks has told me to mention they should be retrained, their manners are horrible, and making drinks wrong, not even apologizing after realizing their mistake. Starbucks is not a cheap café, so I would expect a but more manners, and expect them to know how to make drinks that are on the board correctly. Interesting that it has been 3 different workers that have made it wrong, 2 workers made it twice before, so I at this point I would assume most of them do not know how to make a simple frapp.
Atmosphere: 3
Food: 3
Service: 1
Sometimes you meet people who just give you positive energy and completely change your mood Morty is one of those people! Every time I visit Starbucks and Morty is working, I leave with a smile. He’s not just great at making drinks perfectly, but he also has this amazing way of making your day better with his kindness and good vibes.
Starbucks needs more people like Morty Im not kidding.he turns an ordinary coffee stop into a moment of joy. Thank u Morty, for spreading positivity with every cup hahaha
Atmosphere: 5
Food: 5
Service: 5
Ysa is amazing at what she does. I was at the Starbucks for about 30mins. In that time she made over 30 drinks without skipping a beat. She took the time to address people concerns with a smile. Keep up the excellent work!
Atmosphere: 5
Food: 5
Service: 5
We visited this Starbucks for an event this Sunday, and Morty completely changed our view of this branch. Honestly, we didn’t really like this location before, but the way he prepared our cortado was beyond professional perfect balance, perfect texture, perfect taste. It reminded us why we fell in love with Starbucks in the first place. Morty, thank you for your amazing service and skill. You truly made our day and turned this into our new favorite branch!
Atmosphere: 5
Food: 5
Service: 5
I stopped by Starbucks and ordered a lavender iced matcha, and Morty was the barista who took care of my drink. Not only was the drink made perfectly—smooth, balanced, and just the right hint of lavender—but Morty was also incredibly kind, attentive, and professional. Morti made the experience feel personal and warm, even during a busy moment he took the time to talk to me. It’s always a win when a barista gets both the drink and the vibe right. Big thanks to Morty for the excellent service and the refreshing matcha!
Atmosphere: 5
Food: 5
Service: 5
One star is pretty generous. I was at this location recently and the lack of service is astounding. For the astronomical price of the coffee they wouldn’t, sorry, not “wouldn’t” but refused to dress my coffee. You can’t add milk? But you’ll froth it and add it? That’s ridiculous. The coffee maker I had wore black and green hair and had one heck of an attitude. If you can’t handle a customer service job maybe you shouldn’t have a customer service job. Zero out of 5 I will not be back due to the attitude I received for no reason
Atmosphere: 1
Food: 1
Service: 1
Service is crap!
Atmosphere: 3
Food: 4
Service: 1
The short Asian barista with long hair in a ponytail and false lashes working near the mobile counter this Sunday evening was so rude! I asked for a remake of my drink because it didn’t taste right (I only took 2 sips) and she gave me a lot of attitude and hesitation until she finally remade the drink which she just slid over the counter, said “here” and walked away. Not the type of service I expect when I visit Starbucks, maybe she was just having a bad day but this experience turned me off from coming to this location again.
Atmosphere: 1
Food: 1
Service: 1
My local coffee spot...staff are great
Restaurantji Recommends
It’s a nice place. The baristas are always nice and friendly. It’s a small area but a good place to have coffee
Atmosphere: 5
Food: 5
Service: 5
This store has become so disappointing. The new employees consistently make mistakes with even the simplest orders. I genuinely feel sorry for the manager of this store for hiring inexperienced and unskilled staff who can’t even handle basic tasks correctly. They've gotten my order wrong four times so far, and all they offer is a simple apology. It’s frustrating to see them hiring inexperienced employees who don’t even greet customers properly. I never expected this from Starbucks. Although this store is close to my house, I’ve decided to switch to a different Starbucks.
Atmosphere: 3
Food: 1
Service: 1
Wife, myself and our little dog went in to get some late night coffees. We were standing around for a couple minutes deciding on what to order. We ordered our drinks and it wasn't till after we ordered our drinks that the cashier said " you can wait outside for your order" it caught me off guard with how rude it was so I said " what? Why?" To which he responded " there's a dog in the store" okay fair enough but why be so rude and why not say anything to us when we first entered or while we were deciding what to order (we would've gone to another cafe that allows dogs). We just felt uncomfortable and won't be going back to this location. The other reviews are accurate...the staff are rude at this location.
Atmosphere: 1
Food: 3
Service: 1
This review is for the Starbucks across the street from Eglinton station; This is the most convenient location for me to pick up my coffee while on my commute to work in the mornings but I’m done coming here after my experience this morning:
I typically do mobile pickup and there have been multiple instances where the staff’s service has been less than welcoming and borderline rude but I just brush it off as morning rush stress and choose to ignore it. However, one staff member’s attitude continually stands out. I didn’t catch her name but she’s the tall black girl, usually wears a black face mask. I had just walked in and was looking for my drink, I have a pretty common name so I want to make sure I take the correct order. She saw me looking at the drinks, walked over asked “what are you looking for” - I told her my name and drink. She said “is that not it right there?” And pointed to a drink with the name sticker covered by a sleeve, my wrap hiding behind it. Obviously I didn’t touch it because I wasn’t sure if it was mine or not and I didn’t want to touch someone else’s food. Her service really rubbed me the wrong way and I felt uncomfortable. This isn’t the first time she’s been passive aggressive with me or other customers either, to top it off my drink was missing the syrup I paid extra for. I’m disappointed and this experience wasn’t a good start to my day.
Other Starbucks in the area are much better both in service and in quality!!
Atmosphere: 1
Service: 1
"Today, Milo (my dog) and I were there when one of the customers, who seemed unusual, started swearing at me and Milo, complaining about why there was a dog in the store. In short, they acted crazy. At one point, I lost control, but the young lady at the register calmed me down, took my order, and no matter how hard I tried, she refused to take any payment for it. All the staff smiled and apologized to me and Milo for the experience. Unfortunately, I forgot her name (she was wearing a black t-shirt). Thanks, I will make it up to her."
Atmosphere: 5
Food: 5
Service: 5
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