went in the other day to get a drink, and I watched a woman named Susan very loudly and rudely speaking to other staff over something they supposedly did "wrong". I didn't hear the whole conversation, but she obviously makes everyone uncomfortable. Especially when it was busy, she could have been helping! I left, I was so turned off!
Atmosphere: 1
Service: 1
Kevin Richer
Great staff there
Atmosphere: 5
Food: 5
Service: 5
Bella
Incredible staff
Atmosphere: 5
Food: 5
Service: 5
Kavi Sandhu
Very bad service and food
Atmosphere: 1
Food: 1
Service: 1
Anjie Ranjitkumar
I made a mobile order. I arrive there, and there is one beverage still pending. After multiple attempts at asking one of the staff members of the status of that beverage (to which they responded it would arrive "soon" and brushed me off), I got fed up and asked for a refund. Waiting over 20 min for a mobile order is ridiculous. They forgot to make my drink, plain and simple; It was never "on the way". I was almost late to a meeting waiting for it. I hope upper management reevaluates the staff that works there, as I generally find them to be unprofessional and incompetent. This is not the first time something like this happened.
Atmosphere: 1
Food: 1
Service: 1
Cam G
Went to Starbucks this morning to grab coffee, and as I was walking away one of the two drinks in my tray fell off and smashed onto the sidewalk. It was right in front of the window, so everybody inside saw (perfect). It’s been that kind of morning, so I accepted my fate, assured my dog it wasn’t his fault, picked up the broken cup, put it in the garbage and went on my way. After a few steps, I heard someone calling my name; it was a man who had asked to say hello to my dog earlier. “They’re making you a new drink. What did you have?” So, I come back to the door, thank him and tell him my order. He goes inside as I rearrange myself and my little Gizzmo so that I can carry the tray properly this time. As I’m walking in, the gentleman from earlier comes over and adds the new drink to my tray along with a pup cup (Gizzmo pictured enjoying his pup cup)! I thanked him again and went on my way, making it home to write this review. On the way home, however, I realized that in all that chaos (and embarrassment,) I forgot to say thank you to the TEAM MEMBER(S?) who were understaffed and working the counter to perfection - as usual at this location!! Anyway, they were busy (and like I said, understaffed,) and I couldn’t risk extending my trip for fear of spilling my drinks again. But, I wanted to say thank you to whoever saw my iced chai latte explode on the sidewalk and decided to make me another drink; decided to make my day a little better just because you could.
Atmosphere: 5
Food: 5
Service: 5
Smurf Swipes
Only filled my cups 2/3rd of the way full and refused to fix issue
Atmosphere: 1
Food: 1
Service: 1
Isabella
One of my favourite starbucks, speedy service and very friendly!
Amy
I recently had a disappointing experience at my local Starbucks, which unfortunately marred my birthday celebration. When I went to redeem my free birthday item, the app was malfunctioning. Instead of offering a solution, the manager, Mariane, responded rudely. She insisted on charging me for a different item than what I wanted and claimed she was doing me a favor. It was incredibly frustrating and unprofessional to be treated this way, especially on my birthday. I hope Starbucks takes note of this and addresses the customer service issues at this location.
At 530 am opening the music was so loud and genre specific -maybe to pump up the day - but it certainly discouraged any early morning working at the coffee shop
Atmosphere: 4
Food: 5
Service: 5
Marco Polo
Super tasty and clean
Atmosphere: 4
Food: 4
Service: 4
Sarah Ombija
Went in today to ask for water the barrister told me to go pay for it.Starbucks offers free water or not ?
went in the other day to get a drink, and I watched a woman named Susan very loudly and rudely speaking to other staff over something they supposedly did "wrong". I didn't hear the whole conversation, but she obviously makes everyone uncomfortable. Especially when it was busy, she could have been helping! I left, I was so turned off!
Atmosphere: 1
Service: 1
Great staff there
Atmosphere: 5
Food: 5
Service: 5
Incredible staff
Atmosphere: 5
Food: 5
Service: 5
Very bad service and food
Atmosphere: 1
Food: 1
Service: 1
I made a mobile order. I arrive there, and there is one beverage still pending. After multiple attempts at asking one of the staff members of the status of that beverage (to which they responded it would arrive "soon" and brushed me off), I got fed up and asked for a refund. Waiting over 20 min for a mobile order is ridiculous. They forgot to make my drink, plain and simple; It was never "on the way". I was almost late to a meeting waiting for it. I hope upper management reevaluates the staff that works there, as I generally find them to be unprofessional and incompetent. This is not the first time something like this happened.
Atmosphere: 1
Food: 1
Service: 1
Went to Starbucks this morning to grab coffee, and as I was walking away one of the two drinks in my tray fell off and smashed onto the sidewalk. It was right in front of the window, so everybody inside saw (perfect). It’s been that kind of morning, so I accepted my fate, assured my dog it wasn’t his fault, picked up the broken cup, put it in the garbage and went on my way.
After a few steps, I heard someone calling my name; it was a man who had asked to say hello to my dog earlier. “They’re making you a new drink. What did you have?” So, I come back to the door, thank him and tell him my order. He goes inside as I rearrange myself and my little Gizzmo so that I can carry the tray properly this time. As I’m walking in, the gentleman from earlier comes over and adds the new drink to my tray along with a pup cup (Gizzmo pictured enjoying his pup cup)! I thanked him again and went on my way, making it home to write this review.
On the way home, however, I realized that in all that chaos (and embarrassment,) I forgot to say thank you to the TEAM MEMBER(S?) who were understaffed and working the counter to perfection - as usual at this location!! Anyway, they were busy (and like I said, understaffed,) and I couldn’t risk extending my trip for fear of spilling my drinks again. But, I wanted to say thank you to whoever saw my iced chai latte explode on the sidewalk and decided to make me another drink; decided to make my day a little better just because you could.
Atmosphere: 5
Food: 5
Service: 5
Only filled my cups 2/3rd of the way full and refused to fix issue
Atmosphere: 1
Food: 1
Service: 1
One of my favourite starbucks, speedy service and very friendly!
I recently had a disappointing experience at my local Starbucks, which unfortunately marred my birthday celebration. When I went to redeem my free birthday item, the app was malfunctioning. Instead of offering a solution, the manager, Mariane, responded rudely. She insisted on charging me for a different item than what I wanted and claimed she was doing me a favor. It was incredibly frustrating and unprofessional to be treated this way, especially on my birthday. I hope Starbucks takes note of this and addresses the customer service issues at this location.
Atmosphere: 1
Food: 3
Service: 1
Awesome!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome!
Atmosphere: 5
Food: 5
Service: 5
At 530 am opening the music was so loud and genre specific -maybe to pump up the day - but it certainly discouraged any early morning working at the coffee shop
Atmosphere: 4
Food: 5
Service: 5
Super tasty and clean
Atmosphere: 4
Food: 4
Service: 4
Went in today to ask for water the barrister told me to go pay for it.Starbucks offers free water or not ?
There are friendly and helpfull people.
Atmosphere: 5
Food: 5
Service: 5
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