Subway

222 The Esplanade Unit 1B, Toronto
(416) 519-1158

Recent Reviews

Sort by
H

Had a very welcoming experience, Nav was very helpful in suggesting vegetarian options, definitely visiting again.

Atmosphere: 5

Food: 5

Service: 5

Greyson Dorantes

The sandwiches had missing ingredients and had hair in it, they sent the wrong cookies.

Food: 1

Service: 1

a

No meat ball
No change if want to pay by cash
Lady has bad attitude and no customer service skills
Big chain places need better workers with better attitude

Atmosphere: 1

Food: 1

Service: 1

Sanjay Selvaraj

breads always dried up
don’t toast the bread and meat separately
and it doesn’t taste as good as other place

Atmosphere: 2

Food: 1

Service: 5

Helen K

I've ordered here multiple times, but plz, if you guys don't have the bread I want, let us know, or if the grill or toaster isn't working, let us know… How many times should I just suck it up??

Atmosphere: 2

Food: 1

Service: 1

Joe

There's been a homeless person living here 24 hours a day in the dining room.dont bring your kids . terrible the staff just act like he ain't there.he has been there from Monday and it's Wednesday night still there

Atmosphere: 1

Food: 1

Service: 1

Elham Sekandary

Very bad service

Atmosphere: 1

Food: 1

Service: 1

Yahaya Mariam

I was served by Prabh and she made me the BEST SANDWICH, her customer service and attitude is top notch!!

Ashleigh Netherton

I went to this establishment yesterday around 6pm. The service from the lady at subway was appallingly bad. Extremely rude, rolling her eyes, scoffing when we were deciding on our toppings. We ordered a foot long, she only gave us a 6 inch and when I immediately said, sorry we want a foot long she had an attitude. Honestly such a bad customer experience. Sandwich itself was okay, but just the attitude that came with us just ordering (we didn’t want anything crazy) made it so awful. Unfortunately, it wasn’t only us that seemed to experience this as the people behind us had the lady Scoff and roll her eyes when they asked for a sandwich that I guess she had to go refill toppings for in the back. Honestly I would NOT recommend coming here. Just the basic act of her making our sandwich seemed to be annoying to her with the eye rolls and the scoffing, huffing and puffing.

Atmosphere: 1

Food: 2

Service: 1

Shane B

Place sucks, they don’t know how to make a sub. They skimp on all the ingredients to save 10cents. All they care about is giving you as little as possible, and charging you as much as possible. Service is lazy and careless. If you want a sub go to jersey mikes in Union station. Way better service, and pay the same for way more meat. 20$ for vegetables and bread is ridiculous

Atmosphere: 1

Food: 1

Service: 1

Fraser Harrs

Avoid at all costs, this place deserves zero stars. Employees here have absolutely no concept of customer service. They’ve handed me a 6-inch sub when I ordered a foot long more than once.

I used to go several times a week; I once asked for a cup so I could get some water. She said I would have to pay $3. You can’t even provide free water to a regular customer?

Another time the app charged my card but didn’t send my order to the restaurant. Employee kept saying it’s not her fault, nor is it her problem. Insisted that she couldn’t give me my money back, but also said there was no way she could make my order (that I was showing her from my phone had already been paid for). I even had to initiate a chargeback with my credit card company.

The franchisee is clearly more focused on maintaining an accurate cup inventory over keeping regular customers. Subway should be embarrassed how their brand is being run into the ground. Needless to say, I will never be returning.

Atmosphere: 1

Food: 1

Service: 1

Sebastian Clark

The sub was okay, but not a winner. The cold cuts seemed a little warm, which was wierd, since I didn't get it toasted.

The sandwich artist was really slow making it. It was like watching paint dry.

Washrooms were blocked off with piles of garbage. Not very convenient if you want to use the facilities or go wash yours hands after eating. Although I have a feeling they did this on purpose to keep people from using the washroom. This is something Subway needs to look into as it is an inconvenience to paying customers and it felt deliberate.

Atmosphere: 1

Food: 3

Service: 1

Nirmit Joshi

Today at noon, Was charged for footlong while I ordered six inches.
Better to go to othe locations.

Atmosphere: 2

Food: 2

Service: 1

zhiyin ying

Anmol was great and friendly.

Atmosphere: 5

Food: 5

Service: 5

Amanat Khullar

Clean, standard location. Good service from Anmol!

Loading...