The Subway on Bloor really stands out as a location that could use some serious updating. From the moment you walk in, you can tell the space feels old and worn down. The décor and overall setup look dated, and it doesn’t have that clean, modern feel that many other Subway locations now offer. It honestly gives off the impression that it hasn’t been refreshed in years, which takes away from the dining experience.
Cleanliness was also an issue during my visit. The counters and prep area didn’t look as spotless as they should, and the seating area felt a little messy and unkempt. It’s not that the store was completely dirty, but it lacked that crisp, well-maintained look that makes customers feel comfortable eating inside.
Another major concern was the freshness of the produce. The vegetables didn’t look vibrant or crisp, and some items seemed like they had been sitting out for too long. For a brand that emphasizes fresh ingredients, that’s a big letdown. When you’re ordering a sandwich, you want to feel confident that the lettuce, tomatoes, cucumbers, and other toppings are at their peak—not tired and wilted.
The service itself was fine—the staff were doing their jobs—but there wasn’t a lot of energy or engagement. It felt more like they were just going through the motions rather than creating a welcoming customer experience.
Overall, this location still delivers on the basics: you’ll get your sandwich, and it will be what you ordered. But the outdated look, messy feel, and lack of truly fresh produce make it hard to rate higher. With some renovations, better attention to cleanliness, and a stronger focus on ingredient quality, this Subway could really improve. Until then, it’s just an average spot at best.
Atmosphere: 1
Food: 3
Service: 3
Grace
Just tried to go at 11:30pm. Door was locked and lights were off.
Mina Emad
Highly recommended Very good customer service
Atmosphere: 5
Food: 5
Service: 5
Ellie Baker
Love coming here! Very clean and Ruby, one of the employees is so wonderful and always puts a smile on my face whenever I come by.
Ian
Good location, but if you see the old lady (probably the owner) inside, eat somewhere else. Why? Read other reviews.
Sakib Hassan
They were very nice.
Chloe Ferguson
The old lady behind the cash is very friendly. The employees and her are very kind. I sometimes come before my shift ends to eat something. I don't get cheese due to being lactose intolerant and she normally gives me extra meat which is really appreciated.
Nawaraj
Friendly environment, good service.
Caidan “Cairo” Landing
Don't post your hours as closing at midnight if you close the doors at 11:30... Drove down only to find you inside cleaning up with the doors locked before your posted hours.... Wasted gas in the process
I’m a regular Subway customer and my experience with this store was extremely bad. First of all an Old Gujju lady (Not being racist, I’m an Indian too) was sitting at the counter and was extremely rude. The employee who was making our Sandwich which a young man in his late 20s and seemed extremely scared of that lady. He was giving us such scarce toppings on the sandwich and every time we asked him to put a reasonable amount he would look at the old lady for approval. We asked for the sub to grilled and the reason they gave us was that the Grill was slow. We told them we were ready to wait and they were just giving us side eyes at this point. They just gave a flattened sub at the end. Overall a pretty terrible experience! Not visiting this store again.
Atmosphere: 1
Food: 2
Service: 1
Hans Kompasz
Made a great Sub. Always a good place and open until 11pm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepsi Zero Sugar 0 Cals
Ritik chauhan
There was a old guy who made my sandwich , I told him 3times I want herb and cheese bread still he said which bread I want??? He was not in his senses. When making sandwich he didn’t put sauce equally and didn’t even know how to wrap up the sandwich. On top of that didn’t even know how to punch order he was doing all these things in such a slowmotion. I don’t know why he is even working there???
Atmosphere: 1
Food: 1
Service: 1
Ryan Moore
Wonderful location. Run by a great group of people who are attentive and care about giving quality service.
Dining in is fine but usually do pick up. If there are issues with ordering ahead with the app, they will do their best to accommodate and make sure I’m leaving happy.
Atmosphere: 5
Food: 5
Service: 5
Warney Sarkis
Terrible customer service. I would recommend you go to any other place than this one.
The Subway on Bloor really stands out as a location that could use some serious updating. From the moment you walk in, you can tell the space feels old and worn down. The décor and overall setup look dated, and it doesn’t have that clean, modern feel that many other Subway locations now offer. It honestly gives off the impression that it hasn’t been refreshed in years, which takes away from the dining experience.
Cleanliness was also an issue during my visit. The counters and prep area didn’t look as spotless as they should, and the seating area felt a little messy and unkempt. It’s not that the store was completely dirty, but it lacked that crisp, well-maintained look that makes customers feel comfortable eating inside.
Another major concern was the freshness of the produce. The vegetables didn’t look vibrant or crisp, and some items seemed like they had been sitting out for too long. For a brand that emphasizes fresh ingredients, that’s a big letdown. When you’re ordering a sandwich, you want to feel confident that the lettuce, tomatoes, cucumbers, and other toppings are at their peak—not tired and wilted.
The service itself was fine—the staff were doing their jobs—but there wasn’t a lot of energy or engagement. It felt more like they were just going through the motions rather than creating a welcoming customer experience.
Overall, this location still delivers on the basics: you’ll get your sandwich, and it will be what you ordered. But the outdated look, messy feel, and lack of truly fresh produce make it hard to rate higher. With some renovations, better attention to cleanliness, and a stronger focus on ingredient quality, this Subway could really improve. Until then, it’s just an average spot at best.
Atmosphere: 1
Food: 3
Service: 3
Just tried to go at 11:30pm. Door was locked and lights were off.
Highly recommended
Very good customer service
Atmosphere: 5
Food: 5
Service: 5
Love coming here! Very clean and Ruby, one of the employees is so wonderful and always puts a smile on my face whenever I come by.
Good location, but if you see the old lady (probably the owner) inside, eat somewhere else. Why? Read other reviews.
They were very nice.
The old lady behind the cash is very friendly. The employees and her are very kind. I sometimes come before my shift ends to eat something. I don't get cheese due to being lactose intolerant and she normally gives me extra meat which is really appreciated.
Friendly environment, good service.
Don't post your hours as closing at midnight if you close the doors at 11:30... Drove down only to find you inside cleaning up with the doors locked before your posted hours.... Wasted gas in the process
The older lady gave great service :)
Restaurantji Recommends
Never Visit this Subway Location!!!
I’m a regular Subway customer and my experience with this store was extremely bad.
First of all an Old Gujju lady (Not being racist, I’m an Indian too) was sitting at the counter and was extremely rude. The employee who was making our Sandwich which a young man in his late 20s and seemed extremely scared of that lady. He was giving us such scarce toppings on the sandwich and every time we asked him to put a reasonable amount he would look at the old lady for approval.
We asked for the sub to grilled and the reason they gave us was that the Grill was slow. We told them we were ready to wait and they were just giving us side eyes at this point. They just gave a flattened sub at the end.
Overall a pretty terrible experience! Not visiting this store again.
Atmosphere: 1
Food: 2
Service: 1
Made a great Sub. Always a good place and open until 11pm.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepsi Zero Sugar 0 Cals
There was a old guy who made my sandwich , I told him 3times I want herb and cheese bread still he said which bread I want??? He was not in his senses.
When making sandwich he didn’t put sauce equally and didn’t even know how to wrap up the sandwich. On top of that didn’t even know how to punch order he was doing all these things in such a slowmotion. I don’t know why he is even working there???
Atmosphere: 1
Food: 1
Service: 1
Wonderful location. Run by a great group of people who are attentive and care about giving quality service.
Dining in is fine but usually do pick up. If there are issues with ordering ahead with the app, they will do their best to accommodate and make sure I’m leaving happy.
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service. I would recommend you go to any other place than this one.
Atmosphere: 1
Food: 1
Service: 1
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