I recently visited the Subway on Centre Island and had a really disappointing experience. I ordered a Teriyaki Chicken footlong and specifically asked for all veggies except pickles. As soon as I said that, the staff member gave me a strange look.
Then, to my surprise, he only added some veggies and missed a whole lots. When i asked for crispy onions his tone changed.
Since I was sharing the sub with a friend, I asked if he could wrap the halves separately. His response? “I'll give you paper, you can wrap it yourself.” 😶 Seriously?
To make things worse, I saw a spider inside the white cheese container. That is absolutely disgusting and raises serious concerns about hygiene and cleanliness.
Not to mention the price—I paid $27 for a footlong and a pop. For that kind of money, I expected way better service and basic courtesy. Extremely poor customer service and an overall unpleasant experience.
Aman Khinda
prices are too high.customers service not deserve 1 star.and also they didn’t scan coupon code
Raj Aggarwal
Super expensive and rude staff. Go a little deeper into the island and you’ll find kayak much better options.
vedika yadav
No quality and expensive.
SRW
0 stars. Worst quality and management.
Ami
If Google allowed negative rating, I’d have done that. Staff is arrogant, keeps talking to each other (at least 5 boys were present in the front doing nothing!). Even after mentioning twice, they did not add enough veggies to our footlong sandwich for which we paid $33!!! Cleanliness is not in their interest, no customer service, no food handling training or experience whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Frank Flee
I am concerned about the safety of the food. I wanted to buy a sandwich as i waited for the 9pm ferry. The indian man, who was preparing the sandwich not only used the same plastic glove to give me my change, he held all the cash and coin and after did not replace the glove and prepared the sandwich and touched all the ingredients. The vegetables looked all stale. I am not sure how these people are trained. He didnt seem to have basic knowledge of cleanliness of service. I blame the company for not training their employees.
Atmosphere: 3
Food: 2
Service: 1
Parth Patel
Friendly staff….Taste was good ?
Atmosphere: 5
Food: 5
Service: 5
Ron Chakola
doesn't have a usual subway experience. more expensive than the usual locations.
Awesome service with the food, specially with veggie sandwich. And the boys Amey and Manush are having very kind and humble, also served with smile and i like the costermer service here.
Atmosphere: 5
Food: 5
Service: 5
Govind Chaudhary
It was great experience at subway island as the customer service was brilliant by Parth and Ishan. Food made my day as the food was so savoury and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Sub
Neha S
The quantity was insufficient; the bowl wasn't even filled fully. The customer service was poor. I ordered a chicken salad, received a half-filled bowl, and paid $17.28. Additionally, the lettuce was stale, and I had to request a replacement. The hygiene was zero. Terrible experience ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Freshly Prepared Salads
Harry
Got food poisoning and was charged $29 for a combo somehow.
Atmosphere: 1
Food: 1
Service: 1
Rashi Bhatia
Very badly made sandwiches.Bland and boring. Also, received wrong order and unavailability of choice of bread.
Very expensive, staff was very rude
I recently visited the Subway on Centre Island and had a really disappointing experience. I ordered a Teriyaki Chicken footlong and specifically asked for all veggies except pickles. As soon as I said that, the staff member gave me a strange look.
Then, to my surprise, he only added some veggies and missed a whole lots. When i asked for crispy onions his tone changed.
Since I was sharing the sub with a friend, I asked if he could wrap the halves separately. His response? “I'll give you paper, you can wrap it yourself.” 😶 Seriously?
To make things worse, I saw a spider inside the white cheese container. That is absolutely disgusting and raises serious concerns about hygiene and cleanliness.
Not to mention the price—I paid $27 for a footlong and a pop. For that kind of money, I expected way better service and basic courtesy. Extremely poor customer service and an overall unpleasant experience.
prices are too high.customers service not deserve 1 star.and also they didn’t scan coupon code
Super expensive and rude staff. Go a little deeper into the island and you’ll find kayak much better options.
No quality and expensive.
0 stars. Worst quality and management.
If Google allowed negative rating, I’d have done that. Staff is arrogant, keeps talking to each other (at least 5 boys were present in the front doing nothing!). Even after mentioning twice, they did not add enough veggies to our footlong sandwich for which we paid $33!!! Cleanliness is not in their interest, no customer service, no food handling training or experience whatsoever.
Atmosphere: 1
Food: 1
Service: 1
I am concerned about the safety of the food. I wanted to buy a sandwich as i waited for the 9pm ferry. The indian man, who was preparing the sandwich not only used the same plastic glove to give me my change, he held all the cash and coin and after did not replace the glove and prepared the sandwich and touched all the ingredients. The vegetables looked all stale. I am not sure how these people are trained. He didnt seem to have basic knowledge of cleanliness of service. I blame the company for not training their employees.
Atmosphere: 3
Food: 2
Service: 1
Friendly staff….Taste was good ?
Atmosphere: 5
Food: 5
Service: 5
doesn't have a usual subway experience. more expensive than the usual locations.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Awesome service with the food, specially with veggie sandwich. And the boys Amey and Manush are having very kind and humble, also served with smile and i like the costermer service here.
Atmosphere: 5
Food: 5
Service: 5
It was great experience at subway island as the customer service was brilliant by Parth and Ishan. Food made my day as the food was so savoury and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Sub
The quantity was insufficient; the bowl wasn't even filled fully. The customer service was poor. I ordered a chicken salad, received a half-filled bowl, and paid $17.28. Additionally, the lettuce was stale, and I had to request a replacement. The hygiene was zero. Terrible experience ever.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Freshly Prepared Salads
Got food poisoning and was charged $29 for a combo somehow.
Atmosphere: 1
Food: 1
Service: 1
Very badly made sandwiches.Bland and boring. Also, received wrong order and unavailability of choice of bread.
Atmosphere: 3
Food: 1
Service: 1
Loading...