The new guy here really sucks. He rolled his eyes consistently throughout the process and was being petty about portions. He left my order prepared on the side and refused to check me out, just leaving it there while he went on to help another guy. The employees here used to be really good, but for whatever reason I stopped seeing them around.
Atmosphere: 1
Food: 1
Service: 1
Joanna Shaw
Great place and great customers service
Atmosphere: 5
Food: 5
Service: 5
Eric
Tasty sandwich with fresh ingredients and a good portion. Simple, satisfying, and hit the spot
Jay Jay
Very miserable night worker. ZERO customer service. No hello. No thank you. Upon arrival, staff just made a gesture with his head to signal that he was ready to take my order….EarPod in his ears listening to music….very poor service for subway…
Atmosphere: 2
Food: 3
Service: 1
Greg Burgos
In the past this location has been very good to me but today, Monday January 19 at 10:15pm I may have caught someone on a bad day First. This store has two entrances, one through the inside of mall and one from outside in the cold and snow. It is a 24 hour location so both entrances should be allowed to use especially since the mall doors are still open l. But the inside foldable doors were closed but not locked. And with xtreme weather happening outside at 10:15pm, very cold and snowing a little I went in the mall and tried to go in the inside door. That's when the gentleman working told me that I needed to go outside to come in. I was very surprised since this is my Sunway location and have used this entrance maybe once every two weeks and never have been told to go outside or even seen these foldable doors closed before I asked if he really wanted me to go outside and come in again from outside in the cold but luckily he said next time. I presented my mailed coupon for 2 cold cut subs and he gladly made my subs but after he scanned my coupon he would not return it even though there is more time. Until February 26. As I frequent this location many times I asked him if I can have the coupon back to use again as every other team member has done without me asking every time before. He said no. I asked him why since I have been getting them black every time before. He said they don't get returned. Shame ince I would have been back neck week to get another order. This message is to know if the coupon can be reused or they are a one use only? If I am wrong then I am truly sorry but I still got the feeling like I was not as welcomed there tonight as I have been many many times before. Need to find a new subway or sub shop on my way home from work. Thank you
Atmosphere: 1
Food: 5
Service: 1
Jimmy Patel
Subway goes light on toppings.. the soda machine never works.. go to a location where atleast the soda machine works
Atmosphere: 1
Food: 1
Service: 1
Aaron Burdman
very friendly service
Atmosphere: 5
Food: 5
Service: 5
eurocreep
What did I ever do to deserve this…
mohit chahar
Could be better in terms of the variety of sauces
Paula Bennett
I ordered my sub toasted. It came cold. The crispy onions were not added. There is barely any lettuce. I payed for extra cheese and didn't get that.
extremely poor customer service from employees, multiple times ive been to this location and staff have headphones in prioritizing personal phone calls over their job. A specific female employee has been up charging me shadily multiple times and my total is always different even though i get the same sub everytime. I even heard her telling the cashier to charge me for extra meat when i didn't ask for any.
Service: 1
Chester Wang
Ordered two sandwiches with a friend, both of which fell apart immediately upon attempting to eat it. Vegetables were not fresh, likely resulting from the sweltering and horribly humid conditions inside. Choose one of the many alternatives in the area instead.
Atmosphere: 1
Food: 1
Service: 3
Mustafa Ansari
I asked for extra sauce and they barely put any of the sauces and just a few vegetables, always happens on a mobile order..
Atmosphere: 3
Food: 1
Service: 3
Emily Hempel
My sub was made well and quickly. The worker was friendly and personable. But WOW is it hot in there. As a customer I had no problem in the heat waiting in line for my food but I feel really bad for the worker. Get those guys another fan one is not enough!!!
Atmosphere: 2
Food: 5
Service: 5
Carter Gallie
This subway was the greatest I have ever been too, and a definitively memorable experience. Mahdi made my sub, and he was very skilled and kind :)
The new guy here really sucks. He rolled his eyes consistently throughout the process and was being petty about portions. He left my order prepared on the side and refused to check me out, just leaving it there while he went on to help another guy. The employees here used to be really good, but for whatever reason I stopped seeing them around.
Atmosphere: 1
Food: 1
Service: 1
Great place and great customers service
Atmosphere: 5
Food: 5
Service: 5
Tasty sandwich with fresh ingredients and a good portion. Simple, satisfying, and hit the spot
Very miserable night worker. ZERO customer service. No hello. No thank you. Upon arrival, staff just made a gesture with his head to signal that he was ready to take my order….EarPod in his ears listening to music….very poor service for subway…
Atmosphere: 2
Food: 3
Service: 1
In the past this location has been very good to me but today, Monday January 19 at 10:15pm I may have caught someone on a bad day
First. This store has two entrances, one through the inside of mall and one from outside in the cold and snow. It is a 24 hour location so both entrances should be allowed to use especially since the mall doors are still open l. But the inside foldable doors were closed but not locked. And with xtreme weather happening outside at 10:15pm, very cold and snowing a little I went in the mall and tried to go in the inside door. That's when the gentleman working told me that I needed to go outside to come in. I was very surprised since this is my Sunway location and have used this entrance maybe once every two weeks and never have been told to go outside or even seen these foldable doors closed before I asked if he really wanted me to go outside and come in again from outside in the cold but luckily he said next time. I presented my mailed coupon for 2 cold cut subs and he gladly made my subs but after he scanned my coupon he would not return it even though there is more time. Until February 26. As I frequent this location many times I asked him if I can have the coupon back to use again as every other team member has done without me asking every time before. He said no. I asked him why since I have been getting them black every time before. He said they don't get returned. Shame ince I would have been back neck week to get another order. This message is to know if the coupon can be reused or they are a one use only? If I am wrong then I am truly sorry but I still got the feeling like I was not as welcomed there tonight as I have been many many times before. Need to find a new subway or sub shop on my way home from work. Thank you
Atmosphere: 1
Food: 5
Service: 1
Subway goes light on toppings.. the soda machine never works.. go to a location where atleast the soda machine works
Atmosphere: 1
Food: 1
Service: 1
very friendly service
Atmosphere: 5
Food: 5
Service: 5
What did I ever do to deserve this…
Could be better in terms of the variety of sauces
I ordered my sub toasted. It came cold. The crispy onions were not added. There is barely any lettuce. I payed for extra cheese and didn't get that.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
extremely poor customer service from employees, multiple times ive been to this location and staff have headphones in prioritizing personal phone calls over their job. A specific female employee has been up charging me shadily multiple times and my total is always different even though i get the same sub everytime. I even heard her telling the cashier to charge me for extra meat when i didn't ask for any.
Service: 1
Ordered two sandwiches with a friend, both of which fell apart immediately upon attempting to eat it. Vegetables were not fresh, likely resulting from the sweltering and horribly humid conditions inside. Choose one of the many alternatives in the area instead.
Atmosphere: 1
Food: 1
Service: 3
I asked for extra sauce and they barely put any of the sauces and just a few vegetables, always happens on a mobile order..
Atmosphere: 3
Food: 1
Service: 3
My sub was made well and quickly. The worker was friendly and personable. But WOW is it hot in there. As a customer I had no problem in the heat waiting in line for my food but I feel really bad for the worker. Get those guys another fan one is not enough!!!
Atmosphere: 2
Food: 5
Service: 5
This subway was the greatest I have ever been too, and a definitively memorable experience. Mahdi made my sub, and he was very skilled and kind :)
Atmosphere: 5
Food: 5
Service: 5
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