Subway

Allocation of labor is not efficoent for the place with so much foot traffic.
One person takes orders and cuts bread. Another one just put protein in and both just stand witnout doing anything the rest of time. Third person is overwhelmed with putting in the rest of the toppings and wrapping them up. There need to be 2 people putting the fillings in. There were 7 open sandwiches with protein filling just laying on the counter waiting for other toppings to be put in and getting cold when I was there. Very poorly designed work stream.

Atmosphere: 4

Food: 5

Service: 3

Shout out to the staff who consistently provide excellent, friendly service.

July the owner she amazing fast and clean, always wanna come there cause of her ..

Atmosphere: 5

Food: 5

Service: 5

Worst Experience! Wont recommend to anyone. The employees and the store owner(Was present when I visited) dont deserve to run this business in Toronto’s Financial District!

Very good customer service, very clean, I haven’t seen any location like this. I have been customer at this location for almost 10 years and customer service is very polite and very fast.

Atmosphere: 5

Food: 5

Service: 5

Service and portions here are good

Atmosphere: 5

Food: 5

Service: 5

This place is top notch. Best place in the food court. Always come here and have the best service and food.

I cannot believe how Stimpy subway sandwich has gotten. Hardly any meat. $10 for a 6” is ridiculous for a little bread and veggies.

Amazing customer service, let us order 1 last sub right before closing really nice employees too

Assembly line moves very slowly

Best Subway experience at 161 Bay St – Concourse Level!

I had the Tuna Footlong today, and it was incredibly fresh, delicious, and made just right. I’ve tried Subway at different spots, but this location really stands out for quality.

Huge shoutout to the young lady who made my sandwich — she was super professional, friendly, and gave amazing customer service. You can tell she takes pride in what she does. Definitely my go-to Subway.

Can’t wait until they bring a halal menu to this location — it would make it even better!

Great place the staff are very nice and the place is kept very clean at all times.

Very friendly staff and great service! Never have any complaints, very well run. I think most of low ratings are from other locations. The pictures don’t even look like the same location.

Today I ordered the subway and my cost showed $16.97 for Veg patty foot long and the screen I saw was this amount and how much I am willing to tip. (16.97 + tip??)

I was having a glitch in my mind.Why is this sandwich so expensive !

I paid there (should have asked them there) but came back and checked it online, was showing $13+ dollars for a foot long veggie patty. Something fishy what service people did here.

I am blaming it on trade war but clearly paid more money for usual sandwich.

Seriously the reviews are right, it’s a waste of money

Worst subway I have eaten in my life, i understand it’s a busy store specially in afternoons , the need more man power atleast 1 , so they can mange, but those which are working there, men so rude and making sandwich nasty.

Big NO from me.

Atmosphere: 1

Food: 1

Service: 1