Went to Subway for the coupon deals, but my experience was extremely disappointing. The Subway app was down, and when I showed the manager, he refused to honour the deal. Instead, he took my phone and started fiddling with the app himself, which I found very unusual and unprofessional.
I ordered my meal anyway, and the food quality and service were shocking. They barely put any vegetables on my sandwich, and when I politely asked for more, they pretended to add some. For the protein topping, they gave me about half of a normal serving of rubbery chicken — I essentially paid for stale bread with a sprinkle of veggies.
To top it off, when I asked for a cup of water, I was told I had to pay for it.
This location is a complete letdown: overpriced, poor customer service, poor food quality, and staff who clearly don’t care. I will never return to this Subway.
Atmosphere: 1
Food: 1
Service: 1
birwa parekh
Manpreet was excellent and welcoming. She suggested what was the best I ever had. Thank you
Atmosphere: 5
Food: 5
Service: 5
Erin O'Rourke
2nd time I’ve gone here and felt the need to review. 1st time was told my sandwich HAD to be toasted. No. She toasted anyways. 2nd time, I had to tell the staff they were supposed to warm up the chicken. Both times, staff is talking on their phone in an AirPod. When did this become acceptable to be talking on the phone while serving customers? Really poor service and mediocre slapped together sandwich.
Atmosphere: 1
Food: 2
Service: 1
Sukirtharan Sivalingam
Excellent customer service delicious tuna Subway
Atmosphere: 5
Food: 5
Service: 5
Kevin Dsouza
Had some awesome double chocolate cookies. Amazing customer service by Sony.
Atmosphere: 5
Food: 5
Service: 5
gurminder singh
The Best Subway to eat!!! I always come here in the morning!! The girl is too friendly and has smile always !!! Fresh breads!!!
Atmosphere: 5
Food: 5
Service: 5
Tahir Zaheri
I came here to order a sub and I was about to be given an old bread. When I told the girl that the bread was old, she said yes, it is old because it's from the morning time, and it is 5:15 pm right now. Imagine if I had not noticed the bread, and I was given the old bread. When I said no, it is okay. I don't want to order, she got angry because she cut the bread off. I said you'll have to cut it off anyway for the next customer.
Food: 1
Service: 1
TRUE REBEL PRODUCTION
Very poor customer service,worker talking on phone while taking order and making subway
Atmosphere: 4
Food: 4
Service: 1
Maisie Rosenthal
Manpreet made our sub today. She was very friendly and efficient. The bourbon sandwich was delicious. Thank you for a great customer experience, Manpreet!
Ramani and Minoshi were amazing, they were very accommodating and explained all the different sauce flavours
Atmosphere: 5
Food: 5
Service: 5
Raman Gill
Very bad experience subby. No souse in subby and very bad
J
Food has gone downhill and price has gone up. Always get my steak and cheese sub and look at the steak now. It looks like leftover ground beef and they give such small portion for everything include tipping even when asking for more.
Atmosphere: 3
Food: 1
Service: 3
Nigmendra Narain
Great staff. Fresh veggies. Love their subs!
Atmosphere: 5
Food: 5
Service: 5
Nimi S
Cookies were stale and not fresh at all. Don't serve people left over cookies when they should be baked fresh daily.
Everything good. Awesome food
Atmosphere: 5
Food: 5
Service: 5
Went to Subway for the coupon deals, but my experience was extremely disappointing. The Subway app was down, and when I showed the manager, he refused to honour the deal. Instead, he took my phone and started fiddling with the app himself, which I found very unusual and unprofessional.
I ordered my meal anyway, and the food quality and service were shocking. They barely put any vegetables on my sandwich, and when I politely asked for more, they pretended to add some. For the protein topping, they gave me about half of a normal serving of rubbery chicken — I essentially paid for stale bread with a sprinkle of veggies.
To top it off, when I asked for a cup of water, I was told I had to pay for it.
This location is a complete letdown: overpriced, poor customer service, poor food quality, and staff who clearly don’t care. I will never return to this Subway.
Atmosphere: 1
Food: 1
Service: 1
Manpreet was excellent and welcoming. She suggested what was the best I ever had. Thank you
Atmosphere: 5
Food: 5
Service: 5
2nd time I’ve gone here and felt the need to review. 1st time was told my sandwich HAD to be toasted. No. She toasted anyways. 2nd time, I had to tell the staff they were supposed to warm up the chicken. Both times, staff is talking on their phone in an AirPod. When did this become acceptable to be talking on the phone while serving customers? Really poor service and mediocre slapped together sandwich.
Atmosphere: 1
Food: 2
Service: 1
Excellent customer service delicious tuna Subway
Atmosphere: 5
Food: 5
Service: 5
Had some awesome double chocolate cookies. Amazing customer service by Sony.
Atmosphere: 5
Food: 5
Service: 5
The Best Subway to eat!!! I always come here in the morning!! The girl is too friendly and has smile always !!! Fresh breads!!!
Atmosphere: 5
Food: 5
Service: 5
I came here to order a sub and I was about to be given an old bread. When I told the girl that the bread was old, she said yes, it is old because it's from the morning time, and it is 5:15 pm right now. Imagine if I had not noticed the bread, and I was given the old bread. When I said no, it is okay. I don't want to order, she got angry because she cut the bread off. I said you'll have to cut it off anyway for the next customer.
Food: 1
Service: 1
Very poor customer service,worker talking on phone while taking order and making subway
Atmosphere: 4
Food: 4
Service: 1
Manpreet made our sub today. She was very friendly and efficient. The bourbon sandwich was delicious. Thank you for a great customer experience, Manpreet!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ramani and Minoshi were amazing, they were very accommodating and explained all the different sauce flavours
Atmosphere: 5
Food: 5
Service: 5
Very bad experience subby. No souse in subby and very bad
Food has gone downhill and price has gone up. Always get my steak and cheese sub and look at the steak now. It looks like leftover ground beef and they give such small portion for everything include tipping even when asking for more.
Atmosphere: 3
Food: 1
Service: 3
Great staff. Fresh veggies. Love their subs!
Atmosphere: 5
Food: 5
Service: 5
Cookies were stale and not fresh at all. Don't serve people left over cookies when they should be baked fresh daily.
Atmosphere: 3
Food: 1
Service: 3
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