They missed one of the meats on my Italian BMT. There’s turkey and one other meat only– there should’ve been turkey, salami, and pepperoni. Also the bread was stale.
Food: 1
Garen Burkus
I usually order here quite a bit because I live in the building, but I had a TERRIBLE experience today and will never go back. I have already reported them to subway. The girl working (who has been mentioned in other reviews for being rude) was beyond rude! She fully ignored me, argued with me, unprofessional and should not be working is customer service. When I requested a refund because it was going so poorly she argued with me further and basically threw my food at me when I left. How she has a job is beyond me, but this was bad enough to never ever go back. Don’t go here, worst staff I’ve ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Jenna Lee
Worst location I’ve been to. They barely filled my sub with toppings and the bread tasted old (the ends were hard and dry). Came here for convenience thinking it wouldn’t be too bad but honestly was a huge let down. It didn’t even taste like a subway sandwich - it was so bland. I would not return again. Next time I will go out of my way and walk the extra 10 mins to go to the mount pleasant or davisville locations.
Pichien Hu
Extremely small portion even I asked for extra veggies. The worst Subway in Toronto. Don’t buy here.
abhijeet ganguly
Today I had a bad experience with an old south asian representative at this subway store, I ordered my food around 10.59 am through the app and saw a lady rep making my order, I saw her pack my order around 11.03 Am and I approached to pick it up early, it was right there and then the old rep said you have to come at the designated time in a rude tone otherwise from next time you won't get your order, the time for pick up was 11.15 am, I mean make it make sense you want me to pick up my order after 15 mins of you already completing it while there are no other customers present at the location and mine was the first order you got, and its not even about the timing, the way this old rep spoke to me was disrespectful, either take such employees out or provide them with some customer service training to begin with.
Atmosphere: 1
Food: 1
Service: 1
Janvi Siddhpura
Very rude staff. Won’t be coming back.
educationhelper
I usually don’t leave reviews, but this crew ans this place deserves it. They were polite, efficient, and made my sub with care. Specially the vegetables were really fres. The atmosphere was calm and inviting — will definitely come back
Atmosphere: 5
Food: 5
Service: 5
John Jackson
Loved my visit! The subs were fresh, the crew was super friendly, and the atmosphere was clean and welcoming. One of the best Subway experiences I’ve had
Atmosphere: 5
Food: 5
Service: 5
Purva Khamar
Exceptional experience, great speed and customer service.
Atmosphere: 5
Food: 5
Service: 5
Shubham Panchal
Excellent service, fresh ingredients, and a great atmosphere. The staff truly make this Subway stand out!
The food tasted good and fresh and customer service was great
Atmosphere: 5
Food: 5
Service: 5
Parth Bhavsar
Great Sandwiches. Quick and clean place to get your food. Order was prepared right away with toppings of my liking and i was on my way. Kudos to the team.
Atmosphere: 5
Food: 5
Service: 5
Hassan Zahoor
The manager/owner is pretty rude. I asked him to cut my footlong in half and pack it separately and he was so rude and he won’t do it. I eat subway quite often and it’s the first time someone has declined doing what’s literally in their job description. They took 20 mins for my online order and i was literally waiting there watching them serve other customers and not doing anything about mine.
Update 6th November
So i placed an online order again since it’s near me workplace and I like subway. They made me wait 30 mins and then didnt give me the order and told me they’ve cancelled it. The employee quoted ‘My owner has told me not to give you anything since you left a bad review’. I’ve added the picture of my order which was not given to me and the two employees who were literally telling me they’ll call security if i dont leave. I wish they did had since they weren’t giving me my food (which was paid for) because i left a bad review for them. How do you expect a good review when you treat your customers like this?
Please anyone tell me if there’s a customer service for subway I’ll definitely call them up and make sure this franchise learns how to treat their customers.
Atmosphere: 1
Food: 1
Service: 1
Kiran Sainani
Bad service and washroom out of order with no running water
Atmosphere: 1
Food: 3
Service: 1
Amber
She tried to charge me for two veggie subs when I asked for a footlong sub to be wrapped individually.
Employee was not wearing name tag, and when asked, she refused to give me her name and smerked at me. She also blamed the owner of the store for her poor behavior.
They missed one of the meats on my Italian BMT. There’s turkey and one other meat only– there should’ve been turkey, salami, and pepperoni. Also the bread was stale.
Food: 1
I usually order here quite a bit because I live in the building, but I had a TERRIBLE experience today and will never go back. I have already reported them to subway. The girl working (who has been mentioned in other reviews for being rude) was beyond rude! She fully ignored me, argued with me, unprofessional and should not be working is customer service. When I requested a refund because it was going so poorly she argued with me further and basically threw my food at me when I left. How she has a job is beyond me, but this was bad enough to never ever go back. Don’t go here, worst staff I’ve ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Worst location I’ve been to. They barely filled my sub with toppings and the bread tasted old (the ends were hard and dry). Came here for convenience thinking it wouldn’t be too bad but honestly was a huge let down. It didn’t even taste like a subway sandwich - it was so bland. I would not return again. Next time I will go out of my way and walk the extra 10 mins to go to the mount pleasant or davisville locations.
Extremely small portion even I asked for extra veggies. The worst Subway in Toronto. Don’t buy here.
Today I had a bad experience with an old south asian representative at this subway store, I ordered my food around 10.59 am through the app and saw a lady rep making my order, I saw her pack my order around 11.03 Am and I approached to pick it up early, it was right there and then the old rep said you have to come at the designated time in a rude tone otherwise from next time you won't get your order, the time for pick up was 11.15 am, I mean make it make sense you want me to pick up my order after 15 mins of you already completing it while there are no other customers present at the location and mine was the first order you got, and its not even about the timing, the way this old rep spoke to me was disrespectful, either take such employees out or provide them with some customer service training to begin with.
Atmosphere: 1
Food: 1
Service: 1
Very rude staff. Won’t be coming back.
I usually don’t leave reviews, but this crew ans this place deserves it. They were polite, efficient, and made my sub with care. Specially the vegetables were really fres. The atmosphere was calm and inviting — will definitely come back
Atmosphere: 5
Food: 5
Service: 5
Loved my visit! The subs were fresh, the crew was super friendly, and the atmosphere was clean and welcoming. One of the best Subway experiences I’ve had
Atmosphere: 5
Food: 5
Service: 5
Exceptional experience, great speed and customer service.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, fresh ingredients, and a great atmosphere. The staff truly make this Subway stand out!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food tasted good and fresh and customer service was great
Atmosphere: 5
Food: 5
Service: 5
Great Sandwiches. Quick and clean place to get your food.
Order was prepared right away with toppings of my liking and i was on my way.
Kudos to the team.
Atmosphere: 5
Food: 5
Service: 5
The manager/owner is pretty rude. I asked him to cut my footlong in half and pack it separately and he was so rude and he won’t do it.
I eat subway quite often and it’s the first time someone has declined doing what’s literally in their job description.
They took 20 mins for my online order and i was literally waiting there watching them serve other customers and not doing anything about mine.
Update 6th November
So i placed an online order again since it’s near me workplace and I like subway. They made me wait 30 mins and then didnt give me the order and told me they’ve cancelled it.
The employee quoted ‘My owner has told me not to give you anything since you left a bad review’.
I’ve added the picture of my order which was not given to me and the two employees who were literally telling me they’ll call security if i dont leave. I wish they did had since they weren’t giving me my food (which was paid for) because i left a bad review for them.
How do you expect a good review when you treat your customers like this?
Please anyone tell me if there’s a customer service for subway I’ll definitely call them up and make sure this franchise learns how to treat their customers.
Atmosphere: 1
Food: 1
Service: 1
Bad service and washroom out of order with no running water
Atmosphere: 1
Food: 3
Service: 1
She tried to charge me for two veggie subs when I asked for a footlong sub to be wrapped individually.
Employee was not wearing name tag, and when asked, she refused to give me her name and smerked at me. She also blamed the owner of the store for her poor behavior.
Atmosphere: 1
Food: 1
Service: 1
Loading...