Subway
696 St Clair Ave W, Toronto
(416) 916-0699
Recent Reviews
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I had a great experience at Subway because of Manpreet. She is very friendly, polite, and professional. She makes sandwiches carefully and always listens to customers’ preferences. Her customer service is excellent, and she creates a welcoming atmosphere. Manpreet is a hardworking team member and a big reason I enjoy coming to this Subway. Highly recommended!”
Atmosphere: 5
Food: 5
Service: 5
The best subway i ever visit, the girl name Manpreet give us best service with kind and gentle behaviour. Really appericiate❤️
Atmosphere: 5
Food: 5
Service: 5
Rude cx service as if i am not paying for it
Atmosphere: 1
Food: 1
Service: 1
Ordered a Veggie pattie footlong online. Order accepted and paid for. Drove 6 km to the store and parked in a paid parking as there's no free parking near the store, only to be told on arrival that they don't have any veggie patty.
On top of that, the server had no clue how to refund the order and kept me waiting for another 20 minutes to figure out how to refund.
Service: 1
WORST SUBWAY EXPERIENCE EVER - AVOID AT ALL COST!!
Workers didn’t bother to listen to my order and instead blatantly talked over me just to gossip to each other. One worker just stood there snickering and talking to the other instead of helping another person in line with their order. They also mocked my partner’s voice and ruined half of our day.
(The two men who were working there at 3pm May 18/2025 don’t know what they’re doing and were inexcusable rude. The two should be fired to avoid more reviews like this.)
I visited here Saturday around 7 o’clock
Service was great, will be back definitely
Atmosphere: 5
Food: 5
Service: 5
Went there for some late lunch and the lady working there was so rude for no reason at all.
Atmosphere: 5
Food: 3
Service: 1
Every now again I like to stop at this location when in the area. Always a nice experience here. Sandwiche artist Deep was very professional, courteous and nice to talk to
Atmosphere: 5
Food: 5
Service: 5
The food was fine but the staff tonight was rude and condescending which was surprising as I remained kind and polite throughout the interaction.
Atmosphere: 4
Food: 3
Service: 1
They don’t give access to the washrooms
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I enjoyed my time going there at this store because it’s the closest to my house but I have had such a bad experience with the staff that I don’t mind walking extra 10 minutes and going to the other restaurant at Saint Clair.
The staff said the same thing which was flabbergasting, anybody reading my review do not go there if you want to have a good experience and eat your food in peace.
They have such bad and rude staff, if u ask them for anything extra they say they will charge more and make faces at you and complain that they cant add more topping which is defiant to how subway works.
Theres one subway not too further from here even tho this is one is the closest to my house the guy working there asked me to go to the other restaurant.
Nobody should go there, this is worst customer service i have ever experienced.
Absolutely loved my veggie footlong! The veggies were fresh, and the customer service was excellent. I visited on a Friday night, and everything was perfect!
Atmosphere: 5
Food: 5
Service: 5
Been ordering subs from this location for years on a weekly basis, the prices at this location are noticeably cheaper than other locations I've been to food is fresh and it recently got a makeover so the store looks nice.
4/5 on service I noticed if it's lunch time there's usually two people making subs and that's great but any other off peak times I've gone in and there's one person making subs and three or four people in line waiting, or their busy working on subs that were ordered via Uber or other services.
Atmosphere: 5
Food: 5
Service: 4
Smashing IT!
The Subway Shop at the Christie and St. Clair Avenue West is another very good location to pick up your favorite sandwich.
Because this location is also as busy as the one just a few steps up the street, all of the ingredients are fresh.
I also love the customer service and getting the opportunity to chit chat with the staff.
Very friendly.
Atmosphere: 5
Food: 5
Service: 5
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