Amazing customer service from Vaidehi, she was so polite, great attitude and just overall great service.
Atmosphere: 4
Food: 5
Service: 5
B
Service was good from the employees other than the fact that they didn’t ask about my points to be scanned so I had to wait for them to refund it and then do the whole process over again. Not the employees fault but they have a policy where you pay for a bag if you order in the restaurant. If you buy you order online and pay the exact same amount, you’ll get the bag to carry your food in for free. Just no logic in this. it would be nice of them to tell you that you have to purchase a bag before paying rather than have to go through the whole process of paying again.
Atmosphere: 3
Food: 5
Service: 3
brittney arens (brittknee)
Went in to get food and had to use restroom, the lady was about to start mopping and told me no I couldn’t use restroom and I had to wait 20 minutes. Will never come back, rudest person I’ve ever met in my life
Atmosphere: 1
Food: 1
Service: 1
V
Poor customer service. Refused to give a refund or any compensation when it was their error! The attitude towards all the customers was uncalled for, it does not matter if you’re having a bad day you should not reflect that into your job. I have been struggling alone with my mental health and I had this coupon I wanted to use before it expires, a reason to get me out of the house it was a nice day why not eat it at the beach? I walked in and ordered my sandwiches, I told them I had this coupon to use and they ignored it and charged me full price! Asking for a refund of the difference the worked then tried to talk me out of it after telling me I needed to wait for them to finish serving other customers. Why do I have to wait when it was their mistake? I understand if you are busy and need time to fix something but asking me to watch them finish little task until they feel like “dealing with me” does not feel good when your mental health is already low.
Atmosphere: 1
Food: 2
Service: 1
Tony H
Ordered on the app and walked over to pickup only to find out the store was closed for the night. I ended up getting a refund the next day. Tried to reach out to customer service but they were non-responsive.
Atmosphere: 1
Food: 1
Service: 1
Mahfuzur Rahman
very poor service and bad behaiver
Atmosphere: 1
Service: 1
Kajan G
Sandwiches and cookies taste great though they put way fewer toppings than they used to.
My bigger concern is the wet and slippery area in front of your entrance, I almost fell there multiple times. Your employees have to know about it when they slide around when they come in for work. Someone can hurt themselves badly.
Atmosphere: 3
Food: 4
Service: 5
Cameron Tania
Love this Subway! The workers are so kind (especially Dhruv) and my food ALWAYS tastes amazing! I’m a regular and they always remember my order too!
Atmosphere: 5
Food: 5
Service: 5
Shane
I’ve never seen a worker put so little amount of ingredients on a sandwich. She put a pinch of each thing as if she was rationing for the month. Edit: Also if you get any good service here DO NOT tip on the machine. Employees don’t get a penny of debit tips, only cash tips.
Atmosphere: 2
Food: 1
Service: 1
Batuhan Emre Yeni
Limit on veggies since when ? I have never been told maximum number of tomato slices I can have is 4 ?? I asked for a bag, lady says 10cents for paperbag. No wonder subway is in the trenches
Kena made the sandwich perfectly and is very courteous
Service: 5
Benji K
I love this location! Nusrat is extremely kind and very professional. She makes me feel welcome whenever I visit & all of the ingredients are fresh. Highly recommend this location.
aditi rane
Nusrat was really sweet and she provided a great service ??
Service: 5
A. E.
They didn’t care at all.
Ordered through the subway app, and none of the special instructions were followed. Overall, the sub was limp and tasteless meat and vegetables wedged between cardboard.
I called to leave a brief and friendly review, and the manager didn’t care. He truly didn’t see the value in my call at all.
Finished the sandwhich and it was the worst I have ever experienced.
If they can’t understand why it’s important to fulfill orders properly or at least appear as if they care about customer satisfaction, I wouldn’t trust them to understand the value of keeping a surfaces clean or food properly stored (until they’re expecting their yearly inspection to happen), so I won’t be ordering from them again.
Gave them two stars because at least it was ready when I went to pick it up.
Food: 1
Service: 2
Manisha P
OmG great experiences!!!! vegetables looks great and fresh………………….
Amazing customer service from Vaidehi, she was so polite, great attitude and just overall great service.
Atmosphere: 4
Food: 5
Service: 5
Service was good from the employees other than the fact that they didn’t ask about my points to be scanned so I had to wait for them to refund it and then do the whole process over again. Not the employees fault but they have a policy where you pay for a bag if you order in the restaurant. If you buy you order online and pay the exact same amount, you’ll get the bag to carry your food in for free. Just no logic in this. it would be nice of them to tell you that you have to purchase a bag before paying rather than have to go through the whole process of paying again.
Atmosphere: 3
Food: 5
Service: 3
Went in to get food and had to use restroom, the lady was about to start mopping and told me no I couldn’t use restroom and I had to wait 20 minutes. Will never come back, rudest person I’ve ever met in my life
Atmosphere: 1
Food: 1
Service: 1
Poor customer service. Refused to give a refund or any compensation when it was their error! The attitude towards all the customers was uncalled for, it does not matter if you’re having a bad day you should not reflect that into your job. I have been struggling alone with my mental health and I had this coupon I wanted to use before it expires, a reason to get me out of the house it was a nice day why not eat it at the beach? I walked in and ordered my sandwiches, I told them I had this coupon to use and they ignored it and charged me full price! Asking for a refund of the difference the worked then tried to talk me out of it after telling me I needed to wait for them to finish serving other customers. Why do I have to wait when it was their mistake? I understand if you are busy and need time to fix something but asking me to watch them finish little task until they feel like “dealing with me” does not feel good when your mental health is already low.
Atmosphere: 1
Food: 2
Service: 1
Ordered on the app and walked over to pickup only to find out the store was closed for the night. I ended up getting a refund the next day.
Tried to reach out to customer service but they were non-responsive.
Atmosphere: 1
Food: 1
Service: 1
very poor service and bad behaiver
Atmosphere: 1
Service: 1
Sandwiches and cookies taste great though they put way fewer toppings than they used to.
My bigger concern is the wet and slippery area in front of your entrance, I almost fell there multiple times. Your employees have to know about it when they slide around when they come in for work. Someone can hurt themselves badly.
Atmosphere: 3
Food: 4
Service: 5
Love this Subway! The workers are so kind (especially Dhruv) and my food ALWAYS tastes amazing! I’m a regular and they always remember my order too!
Atmosphere: 5
Food: 5
Service: 5
I’ve never seen a worker put so little amount of ingredients on a sandwich. She put a pinch of each thing as if she was rationing for the month.
Edit: Also if you get any good service here DO NOT tip on the machine. Employees don’t get a penny of debit tips, only cash tips.
Atmosphere: 2
Food: 1
Service: 1
Limit on veggies since when ? I have never been told maximum number of tomato slices I can have is 4 ?? I asked for a bag, lady says 10cents for paperbag. No wonder subway is in the trenches
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Kena made the sandwich perfectly and is very courteous
Service: 5
I love this location! Nusrat is extremely kind and very professional. She makes me feel welcome whenever I visit & all of the ingredients are fresh. Highly recommend this location.
Nusrat was really sweet and she provided a great service ??
Service: 5
They didn’t care at all.
Ordered through the subway app, and none of the special instructions were followed. Overall, the sub was limp and tasteless meat and vegetables wedged between cardboard.
I called to leave a brief and friendly review, and the manager didn’t care. He truly didn’t see the value in my call at all.
Finished the sandwhich and it was the worst I have ever experienced.
If they can’t understand why it’s important to fulfill orders properly or at least appear as if they care about customer satisfaction, I wouldn’t trust them to understand the value of keeping a surfaces clean or food properly stored (until they’re expecting their yearly inspection to happen), so I won’t be ordering from them again.
Gave them two stars because at least it was ready when I went to pick it up.
Food: 1
Service: 2
OmG great experiences!!!! vegetables looks great and fresh………………….
Vegetarian options: Veggie patty amazing
Atmosphere: 5
Food: 5
Service: 5
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