Worst subway location. Bad customer service and owner.
Atmosphere: 3
Food: 1
Service: 1
Hitesha
I ordered 12 subs and even added extra sauce, but every single one was extremely dry. My mouth was hurting after just half a footlong. On top of that, the staff member was not welcoming at all, which made the experience even worse. Honestly the worst Subway I’ve ever been to.
Response to Owner: I appreciate your reply, but this isn’t about how many “lines of sauce” were squeezed onto the bread. The sandwiches were genuinely dry, regardless of your “proof,” and that’s how the food was experienced. If customers are telling you the food is unpleasant, dismissing them as “foolish” and “ridiculous” isn’t exactly great customer service.
Good to know the security cameras got more attention than the actual customers. And thank you for proving my point And THE SUBS WEREN’T THE ONLY DRY THING HERE.
Atmosphere: 1
Food: 1
Service: 1
pranali rahate
Worst customer service ever. The staff member spoke in a dismissive way and gave incomplete information, She clearly didn’t know the answers and on top of that had an unnecessary attitude. Very unprofessional and disappointing experience.
Edit: The food was also poorly prepared. It had too much lettuce and barely any onion or green pepper. Never ordering from here again.
Food: 1
Service: 1
Mohit Mali
Firstly, I can see you had plenty of time to watch footage and write such a lengthy reply. Instead, that time should be invested in training your staff to follow Subway’s standards — something many other negative reviews here also point out. Always under staffed. Using words like “foolish” and “ridiculous” towards customers, and even writing “you guys never satisfied that is your nature always complaining,” is unacceptable. This comes across as stereotyping and borderline racial. No professional business should ever address customers this way. You claim your employee put 4 sauces — but we only requested 3. If you insist otherwise, either the wrong subs were given, or perhaps you need to check more carefully. As for the “extra sauce,” we received only a few very small containers for 12 footlongs, which clearly shows an attempt to cut corners and Mitul knows he made mistake. On top of that, the subs had barely any toppings — it was basically just bread. Instead of blaming customers, try taking feedback seriously and improving your service. I genuinely hope head office reviews this situation, because experiences like this damage the Subway brand. I wish you the best — but maybe try ordering one of your own subs near closing time and see if you enjoy eating mostly dry bread.
Atmosphere: 3
Food: 1
Service: 1
ISKENDER YILMAZ
Store didn’t accepted promo orders Order was mobile on app subway online Store cancelled after 20
Atmosphere: 1
Food: 1
Service: 1
Jersey
I had a great experience at this Subway location, thanks to Neel! We arrived just 5-7 minutes before closing, but he still greeted us with a friendly smile and took the time to serve us with patience and care. Neel made our visit enjoyable, and we really appreciated his positive attitude. Highly recommend this Subway for great food and even better service!
Atmosphere: 5
Food: 5
Service: 5
Canadian Barbie
So I go in to get a sub on white bread and the person working says they only have whole wheat bread first of all this is subway u guys always should have multiple breads so disappointing just got off work too and wanted dinner for myself
Atmosphere: 1
Food: 1
Service: 1
Layla
Food is standard subway fair. Pretty good but not the best of the best. Staff seems to mix up orders and has given me someone else's sandwich multiple times. This is concerning as I have dietary needs and so might the customers who get my order. Please mark your orders before you wrap them!!!
Atmosphere: 3
Food: 3
Service: 1
Simon Evans
Came in around 5pm. Staff seemed visibly irritated and annoyed. No smiles, no please or thank you. Perhaps they should not work in hospitality.
Liviu Pop
Sandwich was mediocre and the toppings looked like left over ...the lady broke the baguette while cutting it...but she continued to make the sandwich like nothing happened...the toppings were like the dust on butterfly wings I had to ask for more ( understand it's recession and they need to save money but the prices went up so ...) the quality of the toppings is questionable
Visited subway at this location after a long time. The menu and sauces were new. I usually had grilled chicken but today I got to know it has been discontinued. But the employee Neel asked me to try teriyakyi chicken. It was delicious. Would recommend others to try. Also, he gave me a cucumber with new sauces to try on. Overall it was a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
Chintan
Loved the customer service by Priyank and Sonam and Priyank suggested his Choice of sub which was amazing for Vegetarian people. Loved the sub and the atmosphere there, the store was neat and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
Prince Patel
The staff(Priyank, Janani, and Priya ) was friendly and efficient, making sure my sandwich was prepared just the way I like it. The ingredients were fresh, and the bread was perfectly baked. The restaurant was clean and well-maintained, creating a pleasant atmosphere to enjoy my meal. I highly recommend this Subway location for a quick, tasty, and healthy bite!
This is the best subway i have been to.Staff here is so awesome and quick to respond .They attended me with a broad smile and help me with all the answer regarding the new coupons. I will surely recommend this subway especially the kind staff.Priyank was friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
Hiral
Very few subways have veggie patty and luckily they have it…….Overall Experience was good… Sonam did a great job and prepared it very carefully by avoiding cross contact with other meats…..
Worst subway location. Bad customer service and owner.
Atmosphere: 3
Food: 1
Service: 1
I ordered 12 subs and even added extra sauce, but every single one was extremely dry. My mouth was hurting after just half a footlong. On top of that, the staff member was not welcoming at all, which made the experience even worse. Honestly the worst Subway I’ve ever been to.
Response to Owner:
I appreciate your reply, but this isn’t about how many “lines of sauce” were squeezed onto the bread. The sandwiches were genuinely dry, regardless of your “proof,” and that’s how the food was experienced. If customers are telling you the food is unpleasant, dismissing them as “foolish” and “ridiculous” isn’t exactly great customer service.
Good to know the security cameras got more attention than the actual customers. And thank you for proving my point And THE SUBS WEREN’T THE ONLY DRY THING HERE.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service ever.
The staff member spoke in a dismissive way and gave incomplete information, She clearly didn’t know the answers and on top of that had an unnecessary attitude. Very unprofessional and disappointing experience.
Edit: The food was also poorly prepared. It had too much lettuce and barely any onion or green pepper.
Never ordering from here again.
Food: 1
Service: 1
Firstly, I can see you had plenty of time to watch footage and write such a lengthy reply. Instead, that time should be invested in training your staff to follow Subway’s standards — something many other negative reviews here also point out. Always under staffed.
Using words like “foolish” and “ridiculous” towards customers, and even writing “you guys never satisfied that is your nature always complaining,” is unacceptable. This comes across as stereotyping and borderline racial. No professional business should ever address customers this way.
You claim your employee put 4 sauces — but we only requested 3. If you insist otherwise, either the wrong subs were given, or perhaps you need to check more carefully. As for the “extra sauce,” we received only a few very small containers for 12 footlongs, which clearly shows an attempt to cut corners and Mitul knows he made mistake. On top of that, the subs had barely any toppings — it was basically just bread.
Instead of blaming customers, try taking feedback seriously and improving your service. I genuinely hope head office reviews this situation, because experiences like this damage the Subway brand.
I wish you the best — but maybe try ordering one of your own subs near closing time and see if you enjoy eating mostly dry bread.
Atmosphere: 3
Food: 1
Service: 1
Store didn’t accepted promo orders
Order was mobile on app subway online
Store cancelled after 20
Atmosphere: 1
Food: 1
Service: 1
I had a great experience at this Subway location, thanks to Neel! We arrived just 5-7 minutes before closing, but he still greeted us with a friendly smile and took the time to serve us with patience and care. Neel made our visit enjoyable, and we really appreciated his positive attitude. Highly recommend this Subway for great food and even better service!
Atmosphere: 5
Food: 5
Service: 5
So I go in to get a sub on white bread and the person working says they only have whole wheat bread first of all this is subway u guys always should have multiple breads so disappointing just got off work too and wanted dinner for myself
Atmosphere: 1
Food: 1
Service: 1
Food is standard subway fair. Pretty good but not the best of the best. Staff seems to mix up orders and has given me someone else's sandwich multiple times. This is concerning as I have dietary needs and so might the customers who get my order. Please mark your orders before you wrap them!!!
Atmosphere: 3
Food: 3
Service: 1
Came in around 5pm. Staff seemed visibly irritated and annoyed. No smiles, no please or thank you. Perhaps they should not work in hospitality.
Sandwich was mediocre and the toppings looked like left over ...the lady broke the baguette while cutting it...but she continued to make the sandwich like nothing happened...the toppings were like the dust on butterfly wings I had to ask for more ( understand it's recession and they need to save money but the prices went up so ...) the quality of the toppings is questionable
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Visited subway at this location after a long time. The menu and sauces were new. I usually had grilled chicken but today I got to know it has been discontinued. But the employee Neel asked me to try teriyakyi chicken. It was delicious. Would recommend others to try. Also, he gave me a cucumber with new sauces to try on. Overall it was a pleasant experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
Loved the customer service by Priyank and Sonam and Priyank suggested his Choice of sub which was amazing for Vegetarian people. Loved the sub and the atmosphere there, the store was neat and clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
The staff(Priyank, Janani, and Priya ) was friendly and efficient, making sure my sandwich was prepared just the way I like it. The ingredients were fresh, and the bread was perfectly baked. The restaurant was clean and well-maintained, creating a pleasant atmosphere to enjoy my meal. I highly recommend this Subway location for a quick, tasty, and healthy bite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty, Mozzarella Melt, Southwest Steak & Avocado, Veggie Delite
This is the best subway i have been to.Staff here is so awesome and quick to respond .They attended me with a broad smile and help me with all the answer regarding the new coupons. I will surely recommend this subway especially the kind staff.Priyank was friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
Very few subways have veggie patty and luckily they have it…….Overall Experience was good… Sonam did a great job and prepared it very carefully by avoiding cross contact with other meats…..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Patty
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