Nothing like sitting on hold for an hr to get s refund on cold old fries and chicken, also the sauce was spilled everywhere with the lid not fully on, it was cold too. Called customer service they transferred me to the store where I had to call multiple times b4 someone would answer. Now just sitting here on hold going on 45mins. I've ordered many times and it used to be a nice treat has gone down hill. Beyond disappointed.
Food: 1
Molly Pearson
I always order takeout from this location and the food is always well packaged and ready to go.
Atmosphere: 5
Food: 5
Service: 5
J Booth
Walked in for takeout. Ordered ribs and 2 kids meals (chicken fingers and fries). Staff forgot to include plum sauce and mini donuts on the 2 kids meals. Didn’t realize the missing items till I got home. Disappointing for the kids but I wasn’t about to travel back to the restaurant. Staff need to pay more attention to details of orders.
Albert Tam
Delivery unreliable. Food arrived after 90 min cold and soggy and required that I microwave it to bring it to an eatable state
Atmosphere: 1
Food: 1
Service: 1
Michele Raviva
My son and I picked up lunch today. We had coupons but the waitress said that we could have the Tuesday special and keep our coupons for another day. The service was quick and the food was delicious. We took it home and ate there. We will surely come back soon.
Atmosphere: 5
Food: 5
Service: 5
Cameron David Brown
Fabulous service, good food and they can let those using mobility devices in the back way (stairs only in front entrance) If you like Swiss Chalet this is one of their best locations in the city.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Spring Rolls, Quarter Chicken Dinner, Festive Hot Chicken Sandwich
Richard Goodman
I ordered for home delivery.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dark Meat Dinner with Mash Potatoes and White Bun, Chicken Spring Rolls, Quarter Chicken Dinner, Quarter Chicken w Fries, Beef Sandwich Gravy Fries, Bacon Cheeseburger
Max Blundell
Never order takeout from this place as it's never on time. The food is good but the service is brutal.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quarter Chicken w Fries
Th Sc
This is a solid location. Friendly staff, good service. Me and the wife have even gone in just for a few beers. Always welcoming crew. Aside from drinks, fresh food that comes quickly
Atmosphere: 5
Food: 5
Service: 5
goran dragojlovic
I visited Swiss Chalet at the St Clair & Yonge location and was impressed by the quality of the food and service. We also met the manager, Albab, who was very welcoming and very knowledgeable about the menu, since we aren't regular visitors. But surely after this experience we will become regulars. Our server, Milan, was also really good.
I recently visited this Swiss Chalet location and unfortunately had a disappointing experience due to the service. Our server seemed rushed and didn't check on us throughout our meal. When we asked for extra napkins and sour cream, he forgot multiple times, requiring us to ask again. It felt like we were an inconvenience rather than valued guests. I hope they can improve their service in the future.
Atmosphere: 3
Food: 5
Service: 1
Gino Zucchiatti
Great food as usual, delivered with speed and efficiency.
Atmosphere: 5
Food: 5
Service: 5
Lynn Stuart
The great thing about Swiss Chalet, this one in particular, is that the food is always consistent. They were very short-staffed the last time I was at the Yonge and St. Clair location, and yet, until additional servers arrived, the person serving did her best, was congenial, and apologetic for slower than usual service, which makes all the difference!
Atmosphere: 5
Food: 5
Service: 5
Joni Atkinson
Ramiro is a fantastic server!!!
Atmosphere: 5
Food: 5
Service: 5
Chris Austin
Brought my mother for her 70th birthday here, as she really loves Swiss rotisserie chicken. Server was super nice and always very polite. Rotisserie chicken, mashed potatoes, fries, ribs, wings, stir fry and of course gravy and chalet sauce was all made to perfection today. Server brought my mom a slice of cake for her birthday as well!
Nothing like sitting on hold for an hr to get s refund on cold old fries and chicken, also the sauce was spilled everywhere with the lid not fully on, it was cold too. Called customer service they transferred me to the store where I had to call multiple times b4 someone would answer. Now just sitting here on hold going on 45mins. I've ordered many times and it used to be a nice treat has gone down hill. Beyond disappointed.
Food: 1
I always order takeout from this location and the food is always well packaged and ready to go.
Atmosphere: 5
Food: 5
Service: 5
Walked in for takeout. Ordered ribs and 2 kids meals (chicken fingers and fries). Staff forgot to include plum sauce and mini donuts on the 2 kids meals. Didn’t realize the missing items till I got home. Disappointing for the kids but I wasn’t about to travel back to the restaurant. Staff need to pay more attention to details of orders.
Delivery unreliable. Food arrived after 90 min cold and soggy and required that I microwave it to bring it to an eatable state
Atmosphere: 1
Food: 1
Service: 1
My son and I picked up lunch today. We had coupons but the waitress said that we could have the Tuesday special and keep our coupons for another day. The service was quick and the food was delicious. We took it home and ate there. We will surely come back soon.
Atmosphere: 5
Food: 5
Service: 5
Fabulous service, good food and they can let those using mobility devices in the back way (stairs only in front entrance) If you like Swiss Chalet this is one of their best locations in the city.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Spring Rolls, Quarter Chicken Dinner, Festive Hot Chicken Sandwich
I ordered for home delivery.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Dark Meat Dinner with Mash Potatoes and White Bun, Chicken Spring Rolls, Quarter Chicken Dinner, Quarter Chicken w Fries, Beef Sandwich Gravy Fries, Bacon Cheeseburger
Never order takeout from this place as it's never on time. The food is good but the service is brutal.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Quarter Chicken w Fries
This is a solid location. Friendly staff, good service. Me and the wife have even gone in just for a few beers. Always welcoming crew. Aside from drinks, fresh food that comes quickly
Atmosphere: 5
Food: 5
Service: 5
I visited Swiss Chalet at the St Clair & Yonge location and was impressed by the quality of the food and service. We also met the manager, Albab, who was very welcoming and very knowledgeable about the menu, since we aren't regular visitors. But surely after this experience we will become regulars. Our server, Milan, was also really good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I recently visited this Swiss Chalet location and unfortunately had a disappointing experience due to the service. Our server seemed rushed and didn't check on us throughout our meal. When we asked for extra napkins and sour cream, he forgot multiple times, requiring us to ask again. It felt like we were an inconvenience rather than valued guests. I hope they can improve their service in the future.
Atmosphere: 3
Food: 5
Service: 1
Great food as usual, delivered with speed and efficiency.
Atmosphere: 5
Food: 5
Service: 5
The great thing about Swiss Chalet, this one in particular, is that the food is always consistent. They were very short-staffed the last time I was at the Yonge and St. Clair location, and yet, until additional servers arrived, the person serving did her best, was congenial, and apologetic for slower than usual service, which makes all the difference!
Atmosphere: 5
Food: 5
Service: 5
Ramiro is a fantastic server!!!
Atmosphere: 5
Food: 5
Service: 5
Brought my mother for her 70th birthday here, as she really loves Swiss rotisserie chicken. Server was super nice and always very polite.
Rotisserie chicken, mashed potatoes, fries, ribs, wings, stir fry and of course gravy and chalet sauce was all made to perfection today.
Server brought my mom a slice of cake for her birthday as well!
Atmosphere: 5
Food: 5
Service: 5
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