I won't be buying anything from this location. Usually buy the crunchwrap. Runny and had wilted lettuce. I can't go back. The memory of that crunchwrap put me off taco bell permanently.
Atmosphere: 2
Food: 1
Service: 2
Sonakshi V
Amazing food taste and quality, I love the speed and freshness of food from this place, they have some of the good cooks here.
Kid-friendliness: Well received by the front counter team
I only go there for food because it's a fast food place tbh and it's really good
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Beef Crunchy Taco
Mr Vhalamidvd
Entire staff members they have a terrible customer service, acting dismissive. You guys need to get a proper customer service training , never seen staffs like them in hospitality industry
Atmosphere: 1
Service: 1
KIRAN MALLA
Entire team members they must know about customer service, seems like they only care about their hourly wages. This restaurant should get skilled workers.??? I will recommend no one to visit this restaurant until they improve their quality
Atmosphere: 1
Food: 1
Service: 1
Justin Breen
Unacceptable.
Headed downtown with my grandmother and we stopped here to fill up on lunch. I ordered a #5 combo, which came with a burrito, some fries and a drink.
Speaking of fries... To start, they forgot to put them with the order! I had to go back to collect them. Of course, you could make the argument that sometimes things get hectic in the fast food department when lunch-time rolls around, which can render mistakes, but the reason they're working sporadically in the first place is because they're slacking! Sluggish movements, socializing between staff on the job, no energy output... No wonder the line and unnecessary stress was piled.
Now, let's get to the drinks... We both ordered a water each. WARM. Room-temperature WARM was what I've been given. You know how long it takes for a nice, cool water to reach that temperature? Must've been left on the counter for around half-an-hour. More insulting that nothing was wrong with the temperature with my grandmother's bottle, so we know that the fridge is at least running there.
Oh, but they did make *something* cold: THE FOOD! The top sin of culinary arts, embedded into my burrito.
You'd think that if you paid over $30 to feed two people that would only last them half the afternoon, they would at least treat your meal like royalty.
My fries were at least the recommended heated temperature. I'll give them a few bonus points... Which will go towards the bare minimum.
If you have a team of staff that half-do everything and have the philosophy of waking up with the compass of a housefly to flock to work with only the monetary gains in-mind instead of passion and love poured into the food, what do you get? An incompetent service.
Culinary professions aren't in the middle. You either care, or you don't care. If you aren't going to cook a meal for the passion of cooking it, don't handle food. You'd belong in an office with a numerical mindset like that.
To conclude, I could've let this go, because let's be honest - This whole city has more places that make food with quantity over quality in-mind. I don't know what kind of collection of people are responsible for this trend, but if one thing is certain, teeth need to start being sank in if an attempt is going to be made to restore and maintain the holy order that is the concept of food being made and served in the city of Toronto.
This is a reoccurring problem that needs to be sorted out, and to that I say: UNACCEPTABLE.
Thank you very much for your time. I'll be off potentially getting disappointed by yet another chain restaurant.
Atmosphere: 3
Food: 2
Service: 2
Kurt Pereira
Awful quantity, they loaded my burrito with way too much sauce. The chicken burrito had almost no chicken. Avoid this place at all costs.
Atmosphere: 2
Food: 1
Service: 1
Navin
Eh it was okay. The the chicken crunchwrap was not too appealing.
The 5 layered beef burrito was okay though. This was my first time having Taco bell in a decade. Nothing special.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Taco Bell
Anish Lama
Very bad customer service they should learn how to respect other and make sure that everyone should be treated equally
Extremely bad experience in this outlet . I waited a long for my order. Employees there lack experience and professionalism. Not expected horrible experience.
Ranjeet Basnet
Staff was rude and unhelpful, making the entire experience frustrating.
Atmosphere: 1
Food: 1
Service: 1
samuel garcia
Is not there any more
Atmosphere: 1
Food: 1
Service: 1
vivek saini
Worst customers service , front staff was rude and not preparing order on time .half hour waiting for one order.
Atmosphere: 1
Food: 1
Service: 1
Trevon Mendez
AVOID THIS STORE!
I placed a mobile order and arrived at the scheduled pickup time, only to find out that the staff hadn't even started preparing it nor did the cashier even type it in to send it to the kitchen. I ended up waiting an additional 15 minutes past the promised time. The staff at this location seemed disorganized, which made for a frustrating experience. I won’t be back.
I won't be buying anything from this location. Usually buy the crunchwrap. Runny and had wilted lettuce. I can't go back. The memory of that crunchwrap put me off taco bell permanently.
Atmosphere: 2
Food: 1
Service: 2
Amazing food taste and quality, I love the speed and freshness of food from this place, they have some of the good cooks here.
Kid-friendliness: Well received by the front counter team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Fries Supreme Nachos, Crunchwrap Supreme Combo
Fantastic Food from Taco Bell here, I love the way they make it, they really have some good staff members who make the food at this place.
Vegetarian options: Nice Ingredients
Dietary restrictions: Staff were friendly to accommodate my requests
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Bell, Quesadilla, Fries Supreme Nachos
I only go there for food because it's a fast food place tbh and it's really good
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Beef Crunchy Taco
Entire staff members they have a terrible customer service, acting dismissive. You guys need to get a proper customer service training , never seen staffs like them in hospitality industry
Atmosphere: 1
Service: 1
Entire team members they must know about customer service, seems like they only care about their hourly wages. This restaurant should get skilled workers.??? I will recommend no one to visit this restaurant until they improve their quality
Atmosphere: 1
Food: 1
Service: 1
Unacceptable.
Headed downtown with my grandmother and we stopped here to fill up on lunch. I ordered a #5 combo, which came with a burrito, some fries and a drink.
Speaking of fries... To start, they forgot to put them with the order! I had to go back to collect them. Of course, you could make the argument that sometimes things get hectic in the fast food department when lunch-time rolls around, which can render mistakes, but the reason they're working sporadically in the first place is because they're slacking! Sluggish movements, socializing between staff on the job, no energy output... No wonder the line and unnecessary stress was piled.
Now, let's get to the drinks... We both ordered a water each. WARM. Room-temperature WARM was what I've been given. You know how long it takes for a nice, cool water to reach that temperature? Must've been left on the counter for around half-an-hour. More insulting that nothing was wrong with the temperature with my grandmother's bottle, so we know that the fridge is at least running there.
Oh, but they did make *something* cold: THE FOOD! The top sin of culinary arts, embedded into my burrito.
You'd think that if you paid over $30 to feed two people that would only last them half the afternoon, they would at least treat your meal like royalty.
My fries were at least the recommended heated temperature. I'll give them a few bonus points... Which will go towards the bare minimum.
If you have a team of staff that half-do everything and have the philosophy of waking up with the compass of a housefly to flock to work with only the monetary gains in-mind instead of passion and love poured into the food, what do you get? An incompetent service.
Culinary professions aren't in the middle. You either care, or you don't care. If you aren't going to cook a meal for the passion of cooking it, don't handle food. You'd belong in an office with a numerical mindset like that.
To conclude, I could've let this go, because let's be honest - This whole city has more places that make food with quantity over quality in-mind. I don't know what kind of collection of people are responsible for this trend, but if one thing is certain, teeth need to start being sank in if an attempt is going to be made to restore and maintain the holy order that is the concept of food being made and served in the city of Toronto.
This is a reoccurring problem that needs to be sorted out, and to that I say: UNACCEPTABLE.
Thank you very much for your time. I'll be off potentially getting disappointed by yet another chain restaurant.
Atmosphere: 3
Food: 2
Service: 2
Awful quantity, they loaded my burrito with way too much sauce. The chicken burrito had almost no chicken. Avoid this place at all costs.
Atmosphere: 2
Food: 1
Service: 1
Eh it was okay.
The the chicken crunchwrap was not too appealing.
The 5 layered beef burrito was okay though.
This was my first time having Taco bell in a decade. Nothing special.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Taco Bell
Very bad customer service they should learn how to respect other and make sure that everyone should be treated equally
Atmosphere: 1
Service: 1
Restaurantji Recommends
Extremely bad experience in this outlet . I waited a long for my order. Employees there lack experience and professionalism. Not expected horrible experience.
Staff was rude and unhelpful, making the entire experience frustrating.
Atmosphere: 1
Food: 1
Service: 1
Is not there any more
Atmosphere: 1
Food: 1
Service: 1
Worst customers service , front staff was rude and not preparing order on time .half hour waiting for one order.
Atmosphere: 1
Food: 1
Service: 1
AVOID THIS STORE!
I placed a mobile order and arrived at the scheduled pickup time, only to find out that the staff hadn't even started preparing it nor did the cashier even type it in to send it to the kitchen. I ended up waiting an additional 15 minutes past the promised time. The staff at this location seemed disorganized, which made for a frustrating experience. I won’t be back.
Atmosphere: 1
Food: 1
Service: 1
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