We ordered 2 veg tofu noodles from teriyaki counter noodles were stale and not fully cooked Lady at counter was rude overall bad experience ordering food at teriyaki counter
Eric Loughlin
The woman working on April 3rd at 5:00pm has awful customer service skills. She doesn’t smile, made me feel like I ruined her day by ordering your companies food. I was the only person in line to order and she washes dishes for 10 minutes not acknowledging anyone. For an environment set in a children’s hospital I would hope you would prioritize having someone in this setting that could give a care at all about the people she comes in to contact with.
vigneshwar rajkumar
I had a deeply troubling experience with a staff member at the Terrace cafe teriyaki experience on January 8, 2025 while i was there at lunch. Despite being informed by another customer that I was waiting, the lady at the counter ignored me for an extended period. When she finally attended to me, her dismissive demeanor and unwillingness to engage were evident. Finally when the order is ready she told me to go straight to the cashier as if I am going to run away with the food. Sharing this incident with my wife, I learned she had a similar experience the previous day. Based on what i saw, she doesn't treat others the same way. This behavior appears discriminatory and warrants immediate review by management. Feel free to reach out for more information.
Naghmeh Emami
I'm writing to share my disappointing experience at the Terrace Cafe in SickKids. As a staff member, I've tried to order food there three times, but unfortunately, I was unsuccessful each time.
On every occasion, when I approached the counter to place my order, the staff member taking orders would ask me to wait. However, instead of attending to my order, they would spend around 20 minutes washing pots and seemingly distracted in the kitchen. As a result, I had to leave and purchase food from Subway due to my work commitments.
I hope you'll look into this matter to improve the service and efficiency at the Terrace Cafe.
Issam Ali
Tried this place for the first time and it was an AMAZING decision. The food is soooo good, the sauces, the veggies, the rice, the noodles all come together to make a DELICIOUS meal. Very good beef and chicken bowls. Don’t listen to the other reviews, this is an amazing restaurant with AMAZING SERVICE and DELICIOUS FOOD.
It’s a pretty good bowl portion size, especially for the price you pay, I’d say you get what you paid for!
Atmosphere: 5
Food: 5
Service: 5
Gagan Saini
Order chicken noodles soup. I almost paid $17.00 taste very bad veggies were not well done and noodles taste very old. They should serve fresh food when they are changing so much money.
LeAnne Middlebrook
I needed to get another piece of cutlery becuase I dropped mine and they yelled at me for taking one. That "cutlery isn't free and I needed to ask. When I asked they said yes, I've never been yelled at over a piece of plastic cutlery before. Never going back. Incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
E W
Teriyaki and shrimp are amazing!
mico pesut
this is the best restaurant I've ever eaten at in my life
Atmosphere: 5
Food: 5
Service: 5
deez nuts
this is the best restaurant I've ever eaten at in my
The food was not up to standard. The chef acted like he was doing me a favour and not performing a service. I will never go there again.
Atmosphere: 2
Food: 1
Service: 1
Stephanie Wei
I ordered the terriyaki chicken soba noodles and it was not good. The chicken didn’t even seem like the usual mall locations like the flavour. Seemed like boiled chicken. And I couldn’t understand what the lady was asking me 1 or 2. I said 1 cause I ordered 1 but she was asking about how many ladles of sauce i wanted. I thought I was choosing the right option in the food market because it was the busiest but it was not good.
Atmosphere: 1
Food: 1
Service: 2
Mariya Kmetska
The noodles were cold and the whole meal was with no teste at all. On the top caused stomach problems. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
rb1
15 bucks for a plate of dried up chicken! Total rip off!
David AV
Great consestint food experience.It's close to my office so I eat there almost daily.Clean and taste great
We ordered 2 veg tofu noodles from teriyaki counter noodles were stale and not fully cooked
Lady at counter was rude overall bad experience ordering food at teriyaki counter
The woman working on April 3rd at 5:00pm has awful customer service skills. She doesn’t smile, made me feel like I ruined her day by ordering your companies food. I was the only person in line to order and she washes dishes for 10 minutes not acknowledging anyone. For an environment set in a children’s hospital I would hope you would prioritize having someone in this setting that could give a care at all about the people she comes in to contact with.
I had a deeply troubling experience with a staff member at the Terrace cafe teriyaki experience on January 8, 2025 while i was there at lunch. Despite being informed by another customer that I was waiting, the lady at the counter ignored me for an extended period. When she finally attended to me, her dismissive demeanor and unwillingness to engage were evident. Finally when the order is ready she told me to go straight to the cashier as if I am going to run away with the food. Sharing this incident with my wife, I learned she had a similar experience the previous day. Based on what i saw, she doesn't treat others the same way. This behavior appears discriminatory and warrants immediate review by management. Feel free to reach out for more information.
I'm writing to share my disappointing experience at the Terrace Cafe in SickKids. As a staff member, I've tried to order food there three times, but unfortunately, I was unsuccessful each time.
On every occasion, when I approached the counter to place my order, the staff member taking orders would ask me to wait. However, instead of attending to my order, they would spend around 20 minutes washing pots and seemingly distracted in the kitchen. As a result, I had to leave and purchase food from Subway due to my work commitments.
I hope you'll look into this matter to improve the service and efficiency at the Terrace Cafe.
Tried this place for the first time and it was an AMAZING decision. The food is soooo good, the sauces, the veggies, the rice, the noodles all come together to make a DELICIOUS meal. Very good beef and chicken bowls. Don’t listen to the other reviews, this is an amazing restaurant with AMAZING SERVICE and DELICIOUS FOOD.
It’s a pretty good bowl portion size, especially for the price you pay, I’d say you get what you paid for!
Atmosphere: 5
Food: 5
Service: 5
Order chicken noodles soup. I almost paid $17.00 taste very bad veggies were not well done and noodles taste very old. They should serve fresh food when they are changing so much money.
I needed to get another piece of cutlery becuase I dropped mine and they yelled at me for taking one. That "cutlery isn't free and I needed to ask. When I asked they said yes, I've never been yelled at over a piece of plastic cutlery before. Never going back. Incredibly rude.
Atmosphere: 1
Food: 1
Service: 1
Teriyaki and shrimp are amazing!
this is the best restaurant I've ever eaten at in my life
Atmosphere: 5
Food: 5
Service: 5
this is the best restaurant I've ever eaten at in my
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was not up to standard. The chef acted like he was doing me a favour and not performing a service. I will never go there again.
Atmosphere: 2
Food: 1
Service: 1
I ordered the terriyaki chicken soba noodles and it was not good. The chicken didn’t even seem like the usual mall locations like the flavour. Seemed like boiled chicken. And I couldn’t understand what the lady was asking me 1 or 2. I said 1 cause I ordered 1 but she was asking about how many ladles of sauce i wanted. I thought I was choosing the right option in the food market because it was the busiest but it was not good.
Atmosphere: 1
Food: 1
Service: 2
The noodles were cold and the whole meal was with no teste at all. On the top caused stomach problems. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
15 bucks for a plate of dried up chicken! Total rip off!
Great consestint food experience.It's close to my office so I eat there almost daily.Clean and taste great
Loading...