I had a very disappointing experience at Bagel Stop. I ordered a buttered bagel and paid for it. As the lady behind the counter was buttering it, she applied butter to one half but didn’t reapply it to the second half. I politely asked for more butter so that my entire bagel would actually be buttered.
The lady was very kind, but before she could respond, a gentleman working there abruptly stopped what he was doing and yelled at me, insisting that "more butter is extra" and that I needed to pay for it. I had no issue paying for extra butter if that was truly the case, but is it really “extra” if I paid for a buttered bagel and only half of it was buttered?
The way the situation was handled was completely unnecessary and made for an uncomfortable experience. Customer service should never involve yelling at customers over something as simple as properly buttering a bagel. Unfortunately, based on this interaction, I would not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
April G
All dressed bagel only had poppy and sesame seeds on it. Also there isn’t much seating.
Atmosphere: 4
Food: 4
Service: 4
Dan Seddon
Love the bagels here, awesome service and friendly! My favourite part of the PATH ☺️
Atmosphere: 5
Food: 5
Service: 5
Ethan Majid
Bro yelled at me?
I just wanted a bagel man. The lady didn’t have much patience, even though there was no line and I was the only one there. Wouldn’t go back.
Atmosphere: 1
Food: 3
Service: 1
Lucas Durand
Get the bagel, it's the bagel! ??
Atmosphere: 5
Food: 5
Service: 5
Ritika Kalani
Always eat here for breakfast when I come in. I find that this location is way better than the other ones. The people are also really friendly.
Atmosphere: 5
Food: 5
Service: 5
Abby K
Have you ever eaten at a place where you know the food was made with love . I feel that way every-time I go to this Bagel Stop location . Located in The Path, in a time where customer service is severely declining , they get it right. The bagels are fresh , soft and I am always satisfied with my order . Thank you for experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Omelette
Solomon Hashimzai
Walked 20 mins to get here arrived at 15:30 and is closed
Andres Mora
Great people, even better food!
Rob Cheznowski
Great breakfast sandwich. Fair price, and very friendly staff. I have been to other bagel stop locations in the PATH and they are not as good as this one! Originally I was put off by the microwaved eggs, but honestly the sandwich tastes great, good texture, no issues. Great bagels too!
I come here whenever I want a treat when I'm in the office - the Super Nova Bagel (Smoked Salmon with Cream Cheese and Onions + Capers) is the go to ($9.45+taxes). Though it is a bit pricey, it hits the spotMy first time here I didn't know about the extra charges for certain bagel (a twist is an extra $3) and for specialty cream cheese so my jaw dropped when I saw that it was $15
Dhawal Joshi
The bagels are fine but the biggest upset is that the eggs are microwaved. They hardly look at what is ordered and getting cream cheese wrong is fairly common.
Jian Lu
- Decent bagel.- Very friendly owner.
Alexander James Nichols
If you're a coffee lover looking for a great spot for your daily caffeine fix in downtown Toronto, The Bagel Stop in the Brookfield Building at Bay and Front is definitely worth a visit.Their coffee is rich and flavorful, making it the perfect pick-me-up any time of day. And with a friendly and fast service, you'll be able to grab your coffee and be on your way in no time.In addition to their excellent coffee, The Bagel Stop offers a variety of freshly-baked bagels and a selection of spreads and toppings to choose from. Whether you're in the mood for a classic plain bagel with cream cheese or something more adventurous like smoked salmon and capers, they have plenty of options to satisfy your cravings.Despite being a to-go option, The Bagel Stop is a great choice for a quick and satisfying breakfast or lunch in downtown Toronto. Their staff is always friendly and efficient, making for a quick and easy ordering process. And with their convenient location in the Brookfield Building at Bay and Front, it's the perfect spot for a quick bite on the go.Overall, if you're looking for a friendly and fast spot for great coffee and delicious bagels in downtown Toronto, The Bagel Stop is definitely worth a visit. Highly recommended!
I had a very disappointing experience at Bagel Stop. I ordered a buttered bagel and paid for it. As the lady behind the counter was buttering it, she applied butter to one half but didn’t reapply it to the second half. I politely asked for more butter so that my entire bagel would actually be buttered.
The lady was very kind, but before she could respond, a gentleman working there abruptly stopped what he was doing and yelled at me, insisting that "more butter is extra" and that I needed to pay for it. I had no issue paying for extra butter if that was truly the case, but is it really “extra” if I paid for a buttered bagel and only half of it was buttered?
The way the situation was handled was completely unnecessary and made for an uncomfortable experience. Customer service should never involve yelling at customers over something as simple as properly buttering a bagel. Unfortunately, based on this interaction, I would not recommend this location.
Atmosphere: 1
Food: 3
Service: 1
All dressed bagel only had poppy and sesame seeds on it. Also there isn’t much seating.
Atmosphere: 4
Food: 4
Service: 4
Love the bagels here, awesome service and friendly!
My favourite part of the PATH ☺️
Atmosphere: 5
Food: 5
Service: 5
Bro yelled at me?
I just wanted a bagel man. The lady didn’t have much patience, even though there was no line and I was the only one there. Wouldn’t go back.
Atmosphere: 1
Food: 3
Service: 1
Get the bagel, it's the bagel! ??
Atmosphere: 5
Food: 5
Service: 5
Always eat here for breakfast when I come in. I find that this location is way better than the other ones. The people are also really friendly.
Atmosphere: 5
Food: 5
Service: 5
Have you ever eaten at a place where you know the food was made with love . I feel that way every-time I go to this Bagel Stop location . Located in The Path, in a time where customer service is severely declining , they get it right. The bagels are fresh , soft and I am always satisfied with my order . Thank you for experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Omelette
Walked 20 mins to get here arrived at 15:30 and is closed
Great people, even better food!
Great breakfast sandwich. Fair price, and very friendly staff. I have been to other bagel stop locations in the PATH and they are not as good as this one! Originally I was put off by the microwaved eggs, but honestly the sandwich tastes great, good texture, no issues. Great bagels too!
Restaurantji Recommends
I come here whenever I want a treat when I'm in the office - the Super Nova Bagel (Smoked Salmon with Cream Cheese and Onions + Capers) is the go to ($9.45+taxes). Though it is a bit pricey, it hits the spotMy first time here I didn't know about the extra charges for certain bagel (a twist is an extra $3) and for specialty cream cheese so my jaw dropped when I saw that it was $15
The bagels are fine but the biggest upset is that the eggs are microwaved. They hardly look at what is ordered and getting cream cheese wrong is fairly common.
- Decent bagel.- Very friendly owner.
If you're a coffee lover looking for a great spot for your daily caffeine fix in downtown Toronto, The Bagel Stop in the Brookfield Building at Bay and Front is definitely worth a visit.Their coffee is rich and flavorful, making it the perfect pick-me-up any time of day. And with a friendly and fast service, you'll be able to grab your coffee and be on your way in no time.In addition to their excellent coffee, The Bagel Stop offers a variety of freshly-baked bagels and a selection of spreads and toppings to choose from. Whether you're in the mood for a classic plain bagel with cream cheese or something more adventurous like smoked salmon and capers, they have plenty of options to satisfy your cravings.Despite being a to-go option, The Bagel Stop is a great choice for a quick and satisfying breakfast or lunch in downtown Toronto. Their staff is always friendly and efficient, making for a quick and easy ordering process. And with their convenient location in the Brookfield Building at Bay and Front, it's the perfect spot for a quick bite on the go.Overall, if you're looking for a friendly and fast spot for great coffee and delicious bagels in downtown Toronto, The Bagel Stop is definitely worth a visit. Highly recommended!
good bagels. fair prices. friendly staff/owners.
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