The Grand Order of Divine Sweets

The blond woman is HORRIBLE and honestly don’t expect anything special with the chocolate. It tastes like they buy from the dollar store and melt it down. Save yourself the time and mostly the excessive expense for subpar chocolate

Atmosphere: 1

Food: 3

Service: 1

If I could give it a -1 I would. After driving 45 minutes to try this bakery/cafe, I was extremely disappointed. The service was inattentive and unprofessional, and the drinks were poorly made definitely not worth the trip. From reading reviews, it’s clear the management doesn’t take accountability for customer experiences, which is frustrating and shows in how issues are handled. I had high hopes, but this visit was a total letdown, and I can’t recommend this place.

Update: Thank you for your response, but I’d like to address a few things directly because your version of events doesn’t reflect what actually happened.

First, at no point during my visit was I offered a remake or a refund. If I had been, I would’ve accepted it gladly. To claim otherwise is not only false, it feels like a convenient way to shift blame onto the customer instead of taking responsibility.

Second, yes my dad did come in after the fact, upset on my behalf. Was it the ideal way to handle things? Probably not. But let’s be honest: if the service had been decent in the first place, he wouldn’t have needed to get involved. His reaction doesn’t erase the fact that the food was poorly prepared, the service was dismissive, and the overall experience was way below the standard you claim to uphold.

What I take real issue with is the tone of your response. Instead of acknowledging any fault, you chose to spin a narrative that paints your staff as flawless and me as unreasonable even going so far as to suggest I exaggerated or was somehow out to harm your business. That’s not just disappointing, it’s unprofessional.

I left a review based on my own experience, which I stand by. It wasn’t about being vindictive it was about being honest. If your approach to criticism is to deny, deflect, and mislead, that says far more about your business than any review ever could, and by looking at the way you respond to all those that have something negative to say about your business, really does say alot about the kind of place you run, and the kind of person you are, no wonder your staff acts the way they do.

I genuinely hope things improve for future guests. But I also hope you start taking feedback as an opportunity to reflect not just an excuse to perform damage control.

Atmosphere: 1

Food: 1

Service: 1

Very exciting chocolates. Great place to buy a gift for someone.

Atmosphere: 5

Food: 5

Service: 5

The staffs are so nice!!! Thank you so much! You made my day!

Atmosphere: 5

Food: 5

Service: 5

The process was pretty smooth. The follow ups were so helpful!

Though it was a really hot day... The taste test got rave reviews!

When I saw a social media post about Harry Potter cupcakes ...I had to see what the fuss was about.

Gifted this order!

Overall, I would order here again for their signature designs☺️

I did a pick up order on their closed days...so didn't check out the inside yet

Food: 5

Service: 5

Delicious coffee, incredible service, amazing atmosphere! Love how nerdy this place is!

Atmosphere: 5

Service: 5

Came in right before close. Could tell our timing wasn’t appreciated… still dropped $45 on 12 little planet chocolates… was ok…

Food: 3

Service: 3

The focus is more on the aesthetic of the store not taste of the food. The hot chocolate did not taste good and the food was mediocre, just looked good. I was also surprised by the limited availability of food you can order when you sit down, most of the food was displayed in a book so you had to order before hand. All they had on display were some truffles and very average looking and tasting cupcakes. Nice for a few photos but was disappointed overall.

Divine Cake is an absolute delight for eggless cake enthusiasts! Their cakes are soft, flavorful, and stunningly crafted. I ordered a chocolate truffle cake for a birthday, and it was a crowd-pleaser—moist, rich, and just the right amount of sweet. The staff is warm and helpful, and the customization options are fantastic. A must-visit for anyone craving top-notch eggless cakes! Can’t wait to return!

June 4, 2024 Last year I ordered for the first time and Loved how they made my vision come to life for my daughter’s birthday and they tasted great. Got a lot of compliments at the birthday party about how an amazing job they did. Can’t wait to see how this year’s design will come out :). The staff and the atmosphere is amazing as well a bakers dream.

Are you kidding? From treats to service to atmosphere this place is fun and amazing in so many ways. I love their Halloween and Easter events. Slightly expensive, but given how unique and delicious (all handmade and honestly… ART), it’s granted!

me and my sister decided to have coffee and we saw this coffee shop with good music and look posh. staff are approachable specially jarren.

The Grand Order of Divine Sweets is a magical gem for dessert lovers. Every treat is beautifully crafted with creative, fantasy-inspired designs and delicious flavors. Their macarons, cakes, and chocolates are both stunning and tasty. The staff is friendly and passionate, making the whole experience feel special. A must-visit for anyone who loves sweets with a touch of enchantment! 10/10

Not Smashing IT! 🤮

The chocolate tasted like plastic.

The cup cakes were uneventful and dry.

The buttercream was blasé. Uneventful.

The S'more was horrible. The cookie didn't taste like a regular Graham cracker, but it did nearly crack my tooth upon biting into it.

The marshmallow was not soft, but way too guey to the point where it felt like industrial silly putty. It also tasted like plastic.

I also found a piece of plastic in the marshmallow fiasco. I'm glad I didn't choke on it.

The chocolate used to cover the cookie also tasted bad.

I left the chocolate bar I bought out at room temperature for several hours, and it didn't melt.

I warmed up the S'more cookie, and when the chocolate cooled, it was very difficult to wash from the plate.

I feel as if they are not using simple ingredients to make their products.

I also suspect additives because of the strange texture and taste of their products.

Also, the ingredients aren't listed. Why? What are you hiding from the public?

Perhaps if we knew what was going into your products, we'd be shocked.

Very bad chocolate. Also, it's overly priced.

I was also charged tax on packaged coffee that I purchased. I explained to the lady at the counter that there was no tax on packaged coffee in Canada, and she tried to tell me otherwise that there's an exception for Cafés.

INCORRECT! THERE IS NO TAX ON PACKAGED COFFEE IN CANADA!

So the owner is now charging customers GST & HST on products that are otherwise tax-free.

If you're going to be in business you better know what items you're allowed to tax and what items you're not allowed to tax.

And package coffee isn't a taxable item. Whole bean or ground.

The money spent at this bakery/ cafe is not worth it. Find another bakery to self indulge in that sweet tooth boys and girls. 🙄

Got 12 Ice Wine Lavender cupcakes for my birthday and they were delicious, scent reminds me of earl grey and securely packaged for smooth travel.

Pickup was easy. The two staff members were friendly and welcoming, and overall place had a great atmosphere. I'd love to come back here if I got the chance.