Just had a wonderful dinner with my family! Great atmosphere and delicious food. Staff were friendly. The portions were amazing and we all left full! Burger, wings, tandoori fried chicken and chicken schnitzel plus their onion rings... Omg!!! We couldn't get enough!
Thank you for a great time. Looking forward to coming back!
Derek
Hopefully this review might help others and maybe the management will take the feedback:As a local, I wanted to like this place so much, but alas, that was not meant to be. TLDR The hostess was great, service was lacking, their social media promos are inaccurate (eg. Friday half-price apps was not honoured), and the kitchen is incredibly short-handed (i.e. if a prix fixe menu is offered, call in to check if the menu item you want to order is actually being cooked that night). We didn't get to actually trying their food, but when you go out of your way to try a new place, first impressions are everything.Long version:Maybe it was just an off night for Kingston House the night we went, or they still need to figure out their rhythm, but we were looking forward to a Friday night of food, drinks, and service. Instead, had to reorganize our night and ended up at another local neighborhood restaurant.I'll start with the positives...the hostess. She was kind, empathetic, and well-spoken. She made an otherwise incredibly negative experience, not as bad.Strike 1: While we arrived pretty early (~30min) for our reservation, half the restaurant had empty seats with the other half nearing the end of meals (many tables paying for their bills). Yet we had to wait 15-20min to be seated at one of the empty tables. We probably could've been seated either at the bar or one of the empty tables and I'd be at least 1 drink in before ordering my meal. I get there are other resos, but with many tables already paying their bills, they could've easily read the room to shuffle things around.Strike 2: Service was sparse, almost non-existent. The entire dining room was serviced by 2 servers that had to be flagged down for every single thing. It looked like their first day on the job. We're not high-maintenance people, but it's in your best interest to at least take drink orders ASAP. Ensuring an adequate # of servers to expected volume of customers is important.Strike 3: Kingston House was offering the Prix Fixe Winterlicious menu, and a big reason we came was based on their social media saying Fridays had half-price apps. Nope. This was not true. Update your social media then.Strike 4: The menu offerings. We then decided to order al-a-carte from the menu because we're not fans of Winterlicious (we've had many "licious" experiences and the food is typically mass-produced & not as enjoyable as the regular items). Low and behold, the server then tells us the only available items on the regular menu are hand-held items. Apparently the chef gets overwhelmed and shuts down certain menu items.. but wait, you're a restaurant.We then pivot to order a mix of the Winterlicious menu & al-a-carte hand helds, only to find out the kitchen is not prepared to make the coconut onion rings (a side-dish) that we were looking forward to ordering as well. Why even give the option of the regular menu if you're pretty much pointing all customers towards the Winterlicious menu?Strike 5: The breaking point. Server comes back saying the IPA beer I just ordered was out. I subsequently order their other IPA on the menu, and he says that's out as well. I was fuming and absolutely done at that point. We walk out and go to another local neighborhood restaurant that actually has it together.I do hope they eventually get organized. Still frustrated about the experience and we'll see if we give this place another shot.
Atmosphere: 3
Food: 3
Service: 2
Jen Sab
We just celebrated a milestone birthday at The Kingston House and had the absolute best experience. The owner, manager and bartender were fabulous -from the planning stage -to the big event. Our guests loved the food - especially the sliders- the space, and the service. Thank you Kingston House!Parking: There are several spots located behind the venue and these are free!
Atmosphere: 5
Food: 5
Service: 5
Tony
Went with my wife on Valentines Day.They were busy and were told we could have a seat at the bar (and wait for a table) .That was OK with us.Problem was we sat for 20 minutes without a drink even though we ordered.Its almost like they do it on purpose or just completely not have competent servers.The final straw was not being able to order off the regular menu.They are trying to be exclusive in an are that's not into the pomp and circumstance.We left.
Service: 1
Milan Kc
We just came from having dinner at this nice and cozy restaurant.The food,the ambience and everything was so good?
Welcoming local bar-restaurant with good food, friendly service and a versatile space with a very nice private party room
Atmosphere: 5
Food: 5
Service: 5
Meghala Nair
Great service, good food and overall the place has a great
Atmosphere: 5
Food: 4
Service: 5
Rustic Home Baked Goods
Server was super awesome n owner made it hus buisness to say thanks for visiting. Food is a 5
Atmosphere: 5
Food: 5
Service: 5
Chiranjibi Ghimire
I recently had the pleasure of dining at The Kingstone House. From the moment I walked in, I was captivated by the warm and inviting ambiance – a perfect blend of sophistication and coziness.The bar at Kingstone House is a gem in itself. The ambiance, culinary expertise, and stellar service collectively make Kingstone House a standout dining destination. I wholeheartedly recommend Kingstone House to anyone seeking an exquisite dining adventure. My visit left me with a profound appreciation for the artistry that goes into creating an unforgettable culinary journey.
Atmosphere: 5
Food: 5
Service: 5
Michael Riley
Great new addition to the hood. The short ribs are amazing!
My first time at this restaurant. Just what the area needs. Great food - best arugula salad I’ve ever tasted. We loved the atmosphere and the decor. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
shachin ghelani
High recommend.Food was outstanding, staff and the owner Krishna so nice and very good for kids.We’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Colin Walker
My wife and I fully enjoyed the whole experience from start to finish. Great server, delicious food, loved the vibe and the owner was so nice. Spiciest Caesars, and we love spicy Caesars!!!
giulia pierangeli
The food was delicious and the owner was so incredibly nice even for Canadian standards!We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Fried Chicken
Sherise Helder
I organised a holiday party at Kingston House and the communication was awful. I initially inquired about reserving the private basement space, with a pool table, for our party and was a bit surprised to be able to book it easily. I was never asked to make a deposit or decide on a set menu or ensure we had a minimum number of guests/spend amount, all of which would have been reasonable requests. A few weeks later I was called by the owner and told they had another party of 50 ppl that would like the same time and to use the basement, would we like to go upstairs? I replied that we wanted to stay in the basement and told we could. When we arrived, we went into the basement only to be told we were having our party upstairs, where several tables were still in use. I asked that he comp somethings for us. We did get some free apps. There were only 2 servers for the restaurant (upstairs) and they also had to bar tend. It took me an hour and a half to get a drink ordered one of our guests even started taking food orders as the poor servers were drowning. We made our own fun, but it is too bad that my first experience at this local spot was so incredibly disappointing. I have no intention of returning.
Just had a wonderful dinner with my family! Great atmosphere and delicious food. Staff were friendly. The portions were amazing and we all left full! Burger, wings, tandoori fried chicken and chicken schnitzel plus their onion rings... Omg!!! We couldn't get enough! Thank you for a great time. Looking forward to coming back!
Hopefully this review might help others and maybe the management will take the feedback:As a local, I wanted to like this place so much, but alas, that was not meant to be. TLDR The hostess was great, service was lacking, their social media promos are inaccurate (eg. Friday half-price apps was not honoured), and the kitchen is incredibly short-handed (i.e. if a prix fixe menu is offered, call in to check if the menu item you want to order is actually being cooked that night). We didn't get to actually trying their food, but when you go out of your way to try a new place, first impressions are everything.Long version:Maybe it was just an off night for Kingston House the night we went, or they still need to figure out their rhythm, but we were looking forward to a Friday night of food, drinks, and service. Instead, had to reorganize our night and ended up at another local neighborhood restaurant.I'll start with the positives...the hostess. She was kind, empathetic, and well-spoken. She made an otherwise incredibly negative experience, not as bad.Strike 1: While we arrived pretty early (~30min) for our reservation, half the restaurant had empty seats with the other half nearing the end of meals (many tables paying for their bills). Yet we had to wait 15-20min to be seated at one of the empty tables. We probably could've been seated either at the bar or one of the empty tables and I'd be at least 1 drink in before ordering my meal. I get there are other resos, but with many tables already paying their bills, they could've easily read the room to shuffle things around.Strike 2: Service was sparse, almost non-existent. The entire dining room was serviced by 2 servers that had to be flagged down for every single thing. It looked like their first day on the job. We're not high-maintenance people, but it's in your best interest to at least take drink orders ASAP. Ensuring an adequate # of servers to expected volume of customers is important.Strike 3: Kingston House was offering the Prix Fixe Winterlicious menu, and a big reason we came was based on their social media saying Fridays had half-price apps. Nope. This was not true. Update your social media then.Strike 4: The menu offerings. We then decided to order al-a-carte from the menu because we're not fans of Winterlicious (we've had many "licious" experiences and the food is typically mass-produced & not as enjoyable as the regular items). Low and behold, the server then tells us the only available items on the regular menu are hand-held items. Apparently the chef gets overwhelmed and shuts down certain menu items.. but wait, you're a restaurant.We then pivot to order a mix of the Winterlicious menu & al-a-carte hand helds, only to find out the kitchen is not prepared to make the coconut onion rings (a side-dish) that we were looking forward to ordering as well. Why even give the option of the regular menu if you're pretty much pointing all customers towards the Winterlicious menu?Strike 5: The breaking point. Server comes back saying the IPA beer I just ordered was out. I subsequently order their other IPA on the menu, and he says that's out as well. I was fuming and absolutely done at that point. We walk out and go to another local neighborhood restaurant that actually has it together.I do hope they eventually get organized. Still frustrated about the experience and we'll see if we give this place another shot.
Atmosphere: 3
Food: 3
Service: 2
We just celebrated a milestone birthday at The Kingston House and had the absolute best experience. The owner, manager and bartender were fabulous -from the planning stage -to the big event. Our guests loved the food - especially the sliders- the space, and the service. Thank you Kingston House!Parking: There are several spots located behind the venue and these are free!
Atmosphere: 5
Food: 5
Service: 5
Went with my wife on Valentines Day.They were busy and were told we could have a seat at the bar (and wait for a table) .That was OK with us.Problem was we sat for 20 minutes without a drink even though we ordered.Its almost like they do it on purpose or just completely not have competent servers.The final straw was not being able to order off the regular menu.They are trying to be exclusive in an are that's not into the pomp and circumstance.We left.
Service: 1
We just came from having dinner at this nice and cozy restaurant.The food,the ambience and everything was so good?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Fried Chicken, Coconut Onion Rings
Welcoming local bar-restaurant with good food, friendly service and a versatile space with a very nice private party room
Atmosphere: 5
Food: 5
Service: 5
Great service, good food and overall the place has a great
Atmosphere: 5
Food: 4
Service: 5
Server was super awesome n owner made it hus buisness to say thanks for visiting. Food is a 5
Atmosphere: 5
Food: 5
Service: 5
I recently had the pleasure of dining at The Kingstone House. From the moment I walked in, I was captivated by the warm and inviting ambiance – a perfect blend of sophistication and coziness.The bar at Kingstone House is a gem in itself. The ambiance, culinary expertise, and stellar service collectively make Kingstone House a standout dining destination. I wholeheartedly recommend Kingstone House to anyone seeking an exquisite dining adventure. My visit left me with a profound appreciation for the artistry that goes into creating an unforgettable culinary journey.
Atmosphere: 5
Food: 5
Service: 5
Great new addition to the hood. The short ribs are amazing!
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
My first time at this restaurant. Just what the area needs. Great food - best arugula salad I’ve ever tasted. We loved the atmosphere and the decor. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
High recommend.Food was outstanding, staff and the owner Krishna so nice and very good for kids.We’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
My wife and I fully enjoyed the whole experience from start to finish. Great server, delicious food, loved the vibe and the owner was so nice. Spiciest Caesars, and we love spicy Caesars!!!
The food was delicious and the owner was so incredibly nice even for Canadian standards!We will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tandoori Fried Chicken
I organised a holiday party at Kingston House and the communication was awful. I initially inquired about reserving the private basement space, with a pool table, for our party and was a bit surprised to be able to book it easily. I was never asked to make a deposit or decide on a set menu or ensure we had a minimum number of guests/spend amount, all of which would have been reasonable requests. A few weeks later I was called by the owner and told they had another party of 50 ppl that would like the same time and to use the basement, would we like to go upstairs? I replied that we wanted to stay in the basement and told we could. When we arrived, we went into the basement only to be told we were having our party upstairs, where several tables were still in use. I asked that he comp somethings for us. We did get some free apps. There were only 2 servers for the restaurant (upstairs) and they also had to bar tend. It took me an hour and a half to get a drink ordered one of our guests even started taking food orders as the poor servers were drowning. We made our own fun, but it is too bad that my first experience at this local spot was so incredibly disappointing. I have no intention of returning.
Atmosphere: 2
Food: 2
Service: 1