Tim Hortons
381 Mt Pleasant Rd, Toronto
(416) 546-3215
Recent Reviews
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Great Customer service. Recently i visitied the place, the staff were very nice and welcoming especially the manager Karuna was good and very polite.
Atmosphere: 5
Food: 5
Service: 5
Do not come here during the weekdays especially between 12-1 I said is extremely busy and you might end up waiting 20 to 30 minutes for a simple order. No indoor seating. Circle K is nice.
Atmosphere: 1
Food: 3
Service: 3
I am so disappointed! Don’t go to this location if you care about getting good quality food. I ordered the biscoff donut, and the added a sliver of the biscoff cream that any other location is giving. They are so stingy, and you can definitely tell that they are trying to save money any way they can. And that is by giving low quality food.
Atmosphere: 3
Food: 1
Service: 2
Garbage Bean overflowed with garbage outside is very dirty
this location is awesome to get your coffee fast. the staff are very quick and responsible to take and make your order. easy way to get a coffee quick and go. i definitely recommend to stop and grab a coffee and donut to go.
Atmosphere: 5
Food: 5
Service: 5
This was the worst customer service experience I’ve had at Tim Hortons. I ordered a triple-triple and one regular coffee, but the first cup I received tasted like water – easily the worst Tim Hortons coffee I’ve ever had. When I politely asked for a replacement, the staff member gave me another cup right away but with an arrogant attitude face.
When I kindly asked her name, she said “Shreya” and told me that if I wanted, I could complain. This kind of response is unacceptable and reflects very poorly on customer service standards.
I’ve always trusted Tim Hortons for consistency and respect, but this experience was disappointing.
Atmosphere: 1
Food: 1
Service: 1
Good Tim spot
Atmosphere: 4
Food: 4
Service: 4
I visit this place everyday and it has a great atmosphere. The Staff are great and friendly.The display of donuts and muffin looks so good. Will definitely recommend it.
Atmosphere: 5
Food: 5
Service: 5
Excellent service and consistently fresh coffee. Staff are friendly, quick, and always get my order right. One of the best Tims locations I’ve visited!!!!
Atmosphere: 4
Food: 5
Service: 5
This woman just made the most perfectly mixed iced capp Ive ever had in my entire life (35m)
Complements to the chef.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got to use the restroom lol😂
Atmosphere: 5
Food: 5
Service: 5
Love this location. Great food and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
DON'T EAT THERE! I got food poisoning recently. How can a breakfast sandwich be ready before a coffee? I have been violently sick for 3 days after eating a sausage breakfast sandwich. I will NEVER visit a Tim Hortons again.
Atmosphere: 1
Food: 1
Service: 1
Love this Tim Hortons! Delicious food, hot coffee, and staff who are always friendly and helpful. A great place to grab a quick bite!
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons provides excellent service. The staff is polite, quick, and always welcoming. My order was fresh, accurate, and served with a smile. A great place for coffee and donuts !
Atmosphere: 5
Food: 5
Service: 5
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