This Tim Horton’s has some of the best staff - they’re kind, helpful, and always get the order fast and right. They accommodated my request to get a London fog with soy milk, or the veggie cilantro lime bowl without cheese. I do feel like the cleanliness of this branch needs some improvement.
Atmosphere: 3
Food: 4
Service: 5
허은채
Great service and friendly staff! The coffee was fresh and the service was fast. I’d like to visit again
Atmosphere: 5
Food: 5
Service: 5
Otoniel Escobar
Best staff and always knows my order
Atmosphere: 5
Food: 5
Service: 5
Nadia Dawn
I just went into this location for a coffee and a bagel and Cream cheese. I ordered it , the cashier repeated cream cheese twice .. when it arrived it was butter. She screamed and said I had to pay more because I said butter. I told her I shouldn’t have to pay more as she was wrong.. She continues to agree with me telling me it’s not her fault and it’s mine… Literally ruined my entire day.. This lady and her BAD attitude .. Went back again and the manger was yelling at the staff.. So unprofessional!
Atmosphere: 1
Food: 3
Service: 1
Pius Gomes
Super friendly customer service. Always quick and accurate
Atmosphere: 5
Food: 5
Service: 5
Pratik Dhakal
The staff always greet you with a smile, and the efficiency with which they serve makes it a go-to spot for a quick and satisfying stop. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
yadhu kp
Nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
chittesh Selvakumaran
Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
Marked Sport
I would give 0 star for their services, because they forget or get my orders wrong 70% of the time. It’s ridiculous, I have bought coffee every weekend, but I stopped going there, and I have gone to the Tim Hortons at Dufferin Mall instead. The Tim Hortons at Dufferin mall gets my orders right every time or almost every time, and they never forget, and they work faster, unlike this Tim Hortons. Never going to buy anything from them again. Unless it’s food, the food is pretty good here, that’s the only good thing. But it’s just so frustrating when they get my orders wrong, and forget my orders most of the time.The staff are very incompetent.
Staff is totally not responsible . Can’t expect chain like Tim . Need to more focus on customer service.
Akashdeep Singh
Great place , amazing team
Atmosphere: 5
Food: 5
Service: 5
Lyly Duong
I’m the regular customer at this Tim Hortons’ location. My regular order for the drink always less ice and extra sugar. However some of employees they knew the order but still made wrong such as they make less ice but regular sugar or vice versa. But that’s OK for me because sometimes they can make some small mistakes. However there is one employee (old lady) she make me feel really disappointed. She sometimes do for my drink order but always do it it wrong.
There was one time I told to the cashier (a young girl), the old lady was standing next to us she didn’t let me finish my order and she did it by herself and I told her to make LESS ICE and extra sugar. But when I received the order, it wasn’t what I ask for. I told her to make a new one exactly what I ask for and she said “Oh really! I don’t hear that”.
What she meant by she didn’t hear that when first she didn’t listen whole my order and second she stood next to me and the cashier.
The second time is today. If the first time I can forgive it but the second I have to said I feel not only upset, disappointed but also confused. I got offer from Timmie’s app that 1 loaded wrapped with 1 donut for $9.05. I gave her $10.05 so she supposed to gimme back $1 back. But she doesnt give me the change back yet. However at that time I ask for an offer about the latte with $2.50 whether it’s still available or not but she said it wasn’t available. Then I realized that she hasn’t given the change yet and I ask her to give me back $1 and she made an argument that she gave me back already.
I can give you $1 for tips or even more than that but I don’t like you steal that $1 and said you give me the change back that’s a lie. Never mind but she gave me $1 back already. The most thing make me upset is her attitude. It was really bad. She even doesnt realize she does wrong and doesnt even said any apologize or feel reget what she did. Then for the order I told her to make the ice latte with LESS ICE AND EXTRA SUGAR. Do you know how she take order. She just nods her head to show that she hear my order but not out it the system. So why does the store has the option ice level and sugar for customer on the system but she doesnt put it in the system. Oh I know because whether the cashier put the option in but the employees still make the order by their choice not customers who paid for their orders. Right? So why Tim Hortons has the by the computer or order for what when the employees doesnt use it.
I hope Tim Horton need to change the service it’s really bad now with some employees have those kind of attitude or behaviour. If it’s just only 1-2 times it’s fine for me. But if you let me have to give the feedback (especially less than 4 stars) that’s the worst one. I never g ever given any store less than 3 stars even how the food is not good or the service is not good. I’d rather not give feedback or give the higher feedback than bad feedback. That’s mean this situation happen many times
Atmosphere: 3
Food: 4
Service: 2
uncrowned Dano
Friendly staff, good coffee and breakfast. With washroom access without having to ask
This Tim Horton’s has some of the best staff - they’re kind, helpful, and always get the order fast and right. They accommodated my request to get a London fog with soy milk, or the veggie cilantro lime bowl without cheese. I do feel like the cleanliness of this branch needs some improvement.
Atmosphere: 3
Food: 4
Service: 5
Great service and friendly staff! The coffee was fresh and the service was fast. I’d like to visit again
Atmosphere: 5
Food: 5
Service: 5
Best staff and always knows my order
Atmosphere: 5
Food: 5
Service: 5
I just went into this location for a coffee and a bagel and Cream cheese. I ordered it , the cashier repeated cream cheese twice .. when it arrived it was butter. She screamed and said I had to pay more because I said butter. I told her I shouldn’t have to pay more as she was wrong.. She continues to agree with me telling me it’s not her fault and it’s mine… Literally ruined my entire day.. This lady and her BAD attitude .. Went back again and the manger was yelling at the staff.. So unprofessional!
Atmosphere: 1
Food: 3
Service: 1
Super friendly customer service. Always quick and accurate
Atmosphere: 5
Food: 5
Service: 5
The staff always greet you with a smile, and the efficiency with which they serve makes it a go-to spot for a quick and satisfying stop. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Nice atmosphere
Atmosphere: 5
Food: 5
Service: 5
Great atmosphere
Atmosphere: 5
Food: 5
Service: 5
I would give 0 star for their services, because they forget or get my orders wrong 70% of the time. It’s ridiculous, I have bought coffee every weekend, but I stopped going there, and I have gone to the Tim Hortons at Dufferin Mall instead. The Tim Hortons at Dufferin mall gets my orders right every time or almost every time, and they never forget, and they work faster, unlike this Tim Hortons. Never going to buy anything from them again. Unless it’s food, the food is pretty good here, that’s the only good thing. But it’s just so frustrating when they get my orders wrong, and forget my orders most of the time.The staff are very incompetent.
Atmosphere: 2
Food: 3
Great staff and good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great hospitality and fast service
Atmosphere: 5
Food: 5
Service: 5
Staff is totally not responsible . Can’t expect chain like Tim . Need to more focus on customer service.
Great place , amazing team
Atmosphere: 5
Food: 5
Service: 5
I’m the regular customer at this Tim Hortons’ location. My regular order for the drink always less ice and extra sugar. However some of employees they knew the order but still made wrong such as they make less ice but regular sugar or vice versa. But that’s OK for me because sometimes they can make some small mistakes. However there is one employee (old lady) she make me feel really disappointed. She sometimes do for my drink order but always do it it wrong.
There was one time I told to the cashier (a young girl), the old lady was standing next to us she didn’t let me finish my order and she did it by herself and I told her to make LESS ICE and extra sugar. But when I received the order, it wasn’t what I ask for. I told her to make a new one exactly what I ask for and she said “Oh really! I don’t hear that”.
What she meant by she didn’t hear that when first she didn’t listen whole my order and second she stood next to me and the cashier.
The second time is today. If the first time I can forgive it but the second I have to said I feel not only upset, disappointed but also confused. I got offer from Timmie’s app that 1 loaded wrapped with 1 donut for $9.05. I gave her $10.05 so she supposed to gimme back $1 back. But she doesnt give me the change back yet. However at that time I ask for an offer about the latte with $2.50 whether it’s still available or not but she said it wasn’t available. Then I realized that she hasn’t given the change yet and I ask her to give me back $1 and she made an argument that she gave me back already.
I can give you $1 for tips or even more than that but I don’t like you steal that $1 and said you give me the change back that’s a lie. Never mind but she gave me $1 back already. The most thing make me upset is her attitude. It was really bad. She even doesnt realize she does wrong and doesnt even said any apologize or feel reget what she did.
Then for the order I told her to make the ice latte with LESS ICE AND EXTRA SUGAR. Do you know how she take order. She just nods her head to show that she hear my order but not out it the system. So why does the store has the option ice level and sugar for customer on the system but she doesnt put it in the system. Oh I know because whether the cashier put the option in but the employees still make the order by their choice not customers who paid for their orders. Right? So why Tim Hortons has the by the computer or order for what when the employees doesnt use it.
I hope Tim Horton need to change the service it’s really bad now with some employees have those kind of attitude or behaviour. If it’s just only 1-2 times it’s fine for me. But if you let me have to give the feedback (especially less than 4 stars) that’s the worst one. I never g ever given any store less than 3 stars even how the food is not good or the service is not good. I’d rather not give feedback or give the higher feedback than bad feedback. That’s mean this situation happen many times
Atmosphere: 3
Food: 4
Service: 2
Friendly staff, good coffee and breakfast. With washroom access without having to ask
Atmosphere: 5
Food: 5
Service: 5
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