Tim Hortons
1269 College St, Toronto
(416) 538-2044
Recent Reviews
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Really friendly staff!!
Atmosphere: 5
Food: 4
Service: 5
It’s not that good experience as i almost wait more than 30 min due to employee gossip rather than making order. Focus on your employees
Atmosphere: 3
Food: 3
Service: 1
Staff is very disrespectful and unprofessional. They get your order wrong more than 80 percent of the time, and manage to blame it on you. They also charge extra if errors on their part are made. Horrible place
Atmosphere: 2
Food: 1
Service: 1
They don't have products, that are advertised on the app!
Atmosphere: 4
Food: 3
Service: 3
Washroom very dirty and smells
Atmosphere: 3
Food: 3
Service: 3
Manager took care of us so well. Treated us to a free drink for the most minor of inconveniences. Mom says the coffee she served was the best she ever had!
Atmosphere: 5
Food: 5
Service: 5
Speed of service and good work efficiency.
Atmosphere: 5
Food: 5
Service: 5
I just went to buy an coffee . Staff is really nice there and coffee also taste good .
Atmosphere: 5
Food: 5
Service: 5
good service
Atmosphere: 4
Food: 4
Service: 5
I'm a tourist, and this cashier had the worst attitude toward us. She denied us a new product. She also chatted and played games during work hours, which made us, as customers, uncomfortable. I came here Thursday at 8:50 p.m. As a tourist, you expect to have a great experience at Tim Hortons. People like her give us a bad impression of a great coffee shop.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Filthy washrooms. Even though the general manager was present having a staff meeting with everyone, the store and parking lot were in a very unclean state.
Did not have omlette bites at 10:30 am.
Atmosphere: 1
Food: 1
Service: 4
Yikes !!! Observed the washroom looking like this many times.
Atmosphere: 1
Food: 3
Service: 3
Great staff! Great service! Clean environment !
Atmosphere: 5
Food: 5
Service: 5
Bacon Farmer Wrap is: bacon, hash brown, cheese, egg and chipotle sauce inside a wrap. It’s 5.59$. If you ask for the egg to be removed, it’s 4.49$. They then recharge you for the cheese 0.80$. You never asked for the cheese to be removed. You never asked for extra cheese.
“They” say “the system” classifies this request as “no dairy” and removes both the egg and the cheese automatically and then they re-charge you for cheese as if you’re adding on extra. Egg is not a dairy product, it’s a poultry product.
They said if you want to put an a la carte egg, that is 2.00$/egg.
So basically the above wrap, no egg is 5.29$. Just structure it like so vs. Removing multiple items together and recharging customers for items they would have normally received.
This is terrible service. Terrible math. Yes in favour of the house. Leaves customers with the experience of being scammed by dishonest staff who relies on customers to mot do the math.
Gives off financial discrimination for those who do not eat certain items for health, religious and/or culture reasons. This is not a “build-your-own” activity.
@Headoffice, this one location manager explicitly stated she does not convey any customer feedback about this location to head office. Says she has nothing to do with what head office does, dismisses customers questions, and makes them distrust other staff - that they are tampering with food when you ask the above questions.
Service: 1
They were so nice. Greeted me with a warm smile. I was really surprised by their speed I got my coffee even before I made my payment
Atmosphere: 5
Food: 5
Service: 5
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