Tim Hortons
Atrium on Bay, 595 Bay St., Toronto
(416) 260-0449
Recent Reviews
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I usually come here everyday. Things have been chnaged in really nice way from last few weeks. Keep it up. Nice coffee
Atmosphere: 5
Food: 5
Service: 5
That was very good service...the food was tasty...even the behaviour of manger Mitali was very nice. She is soft and sweet spoken
Helped me to choose best food đ
Atmosphere: 5
Food: 5
Service: 5
I always enjoy coming here. The staff remembers my name and greets me with a smile every time. Theyâre efficient, friendly, and even remember my food order, which makes me feel truly valued as a customer. Excellent service, highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Amazing place
Atmosphere: 5
Food: 5
Service: 5
Terrible location. I got a really bad stomachache ten minutes after drinking the coffee and I noticed they got my order wrong after I left. The coffee was too hot and almost burned my lips. Wonât be coming back.
Food: 1
Service: 1
Very disappointing experience at this Tim Hortons.
I ordered a mocha Iced Capp and a bagel with cream cheese, but they started making an iced coffee instead. When I corrected them, the staff argued instead of fixing it politely. Later, another worker made the mocha Iced Capp without whipped cream and tried to charge me $3.15 extra without explaining why.
When I questioned it, another staff member, Harman, spoke rudely and said I âshould know the rules.â When I asked for a refund, she rolled her eyes and repeated the same thing. Completely unprofessional service â the team really needs better training in communication and customer service.
Atmosphere: 1
Food: 1
Service: 1
Ordered a latte and whoever made this coffee she was disgusting..she used a really wet rag surrounded my cup to wipe the milk frother machine,the liquid was leaking everywhere..it's so disgusting. I have no any appetite after I saw this.
Atmosphere: 1
Food: 1
Service: 1
Very slow when it comes to getting breakfast food. They need another person or someone who works faster.
Atmosphere: 3
Food: 3
Service: 1
Ordered Bacon đ„ breakfast đ„Ș sandwich and Vanilla Dip Donut đ© via Mobile app from this Tim location. Very fast service and clean ambiance. Less crowded when I went there, good for me.
Atmosphere: 5
Food: 5
Service: 5
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Had breakfast at Tim Hortons in the Toronto Eaton Centre (eatery floor) and really enjoyed it. The service was fast and friendly, and the staff was welcoming. The location is super convenient, right by Dundas station, so itâs easy to stop by before shopping or work. Coffee was fresh, and the breakfast options were tasty. A great spot for a quick, satisfying meal in the heart of downtown Toronto!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Jevon is the best :) seems like a very strong leader
Atmosphere: 5
Food: 5
Service: 5
Always great!
Atmosphere: 5
Food: 5
Service: 5
My experience at this Tim Hortons was very disappointing. The staff member, i think his name is Arshad who got glasses on his face was not only rude but also provided very poor service. I felt disrespected during the interaction and sensed a clear bias in how I was treated, which made me very uncomfortable. Every customer deserves to be treated with respect, regardless of their background. I hope the storeâs management looks into this seriously and takes appropriate action.
Atmosphere: 1
Food: 3
Service: 1
I recently visited this location and ordered the Oreo Mocha Iced Cappuccino. While the drink was good, I've noticed that on three separate occasions, the amount of Oreo crumbs sprinkled on top was noticeably less than what I've experienced at other locations. It's a bit disappointing because the Oreo topping is a key part of what makes the drink so enjoyable. I hope they can be more consistent with the topping in the future. Because without Oreo crumbs, thereâs no Oreo mocha iced cap.
I wanted to take a moment to recognize and appreciate your employee, Nebiyat, at the Atrium location. I regularly get my coffee and breakfast there, and she consistently stands out for her courteous attitude, warm smile, and positive interactionsânot just with customers, but also with her fellow team members.
Nebiyat is a true ambassador for Tim Hortons. She doesnât just serve coffeeâshe helps set a positive tone for the day with her friendly and welcoming demeanor. It's the kind of service that keeps people coming back.
Thank you for having such a wonderful team member on staff!
Atmosphere: 5
Food: 5
Service: 5
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