How do you make an Ice Capp taste bitter, and how has it happened across multiple visits? I will not be ordering drinks at this location in the future and you shouldn't either
Atmosphere: 3
Food: 2
Service: 3
Kate Tupas Belleza
They do have a friendly staff and fast service they have good communication as well on how they do their assigned roles like doing coffee om cash and on sandwich. I see that their manager is always there to help them as well whenever they have a concern about something especially the staff and the customers. I would likely go back to purchase food again because of their good cuatomer service.
Vegetarian options: They have good vegetarian option like wrap and bowl you can customize as well
Kid-friendliness: They have good staff who treat kids what they want whenever they wanna order something with their parents like giving suggestions
Wheelchair accessibility: They have a space for wheelchair and they give good service fornpeople with disability
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Club Sandwich
Priscilla Amoah
Great team ,fast service even if it’s a ver busy location they seem to serve as fast as they can
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
greeshma p
I recently visited Tim Hortons and ordered a loaded bowl, but it was a huge disappointment. The bowl was half-filled with lettuce, with barely any rice or chicken. For the price, I expected a well-portioned, balanced meal, but what I received was far from it.
On top of that, the service was subpar. The staff seemed inattentive, and it felt like my concerns didn’t matter. Tim Hortons usually delivers a decent experience, but this visit left me feeling extremely let down.
I hope the management takes this feedback seriously to improve both portion sizes and customer service.
Atmosphere: 1
Food: 1
Service: 1
Nats M
The lady who’s on the front of the store seems not to be happy working with Tim’s. Was she forced to do what she’s doing?
Dave Berry
Excellent service excellent staff excellent food excellent coffee
Bob Yaln
An employee named konjit is beautiful and provides excellent service with a lovely smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Karthik Palaniswamy
This Tim Hortons is so bad. The coffee is just hot water. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Jerome Ramos
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Save Graves
I get the same thing every time I visit the Eaton Centre. Orange pekoe tea w/ milk & sugar plus two plain old fashioned donuts. I It may sound on the dull side but it's a great midmorn snack. Tim's always offers good service, fair prices & free smiles.
Tim Hortons in Eaton Centre is incredibly busy, especially during peak hours. It's a convenient spot for a quick coffee or snack if you're shopping, but be prepared for crowds and a bustling atmosphere.
Food: 5
Service: 5
Bimal Joshi
Very slow service not well organized
Atmosphere: 1
Food: 3
Service: 1
BO SAVAGE
I am writing to express my disappointment with the customer service I received during my recent visit to your Tim Hortons location.
I attempted to use my Tim Rewards to purchase two farmers wraps for $7 and requested extra chipotle sauce, which is included with the wrap. Instead of accommodating my request, the employee charged me extra. When I indicated that I would prefer the wrap as it comes, she unexpectedly canceled my order and claimed my Tim Reward was no longer valid, implying it was my fault for asking for the extra sauce. She then proceeds to tell me I can’t use my rewards.
I understand that everyone can have a tough day, but the employee's behavior was unprofessional and affected my experience. It seemed her coworkers were uncomfortable as well.
I hope you can address this situation, as I believe it reflects poorly on your establishment. Unfortunately, I will not be returning to this location due to this experience.
How do you make an Ice Capp taste bitter, and how has it happened across multiple visits? I will not be ordering drinks at this location in the future and you shouldn't either
Atmosphere: 3
Food: 2
Service: 3
They do have a friendly staff and fast service they have good communication as well on how they do their assigned roles like doing coffee om cash and on sandwich. I see that their manager is always there to help them as well whenever they have a concern about something especially the staff and the customers. I would likely go back to purchase food again because of their good cuatomer service.
Vegetarian options: They have good vegetarian option like wrap and bowl you can customize as well
Kid-friendliness: They have good staff who treat kids what they want whenever they wanna order something with their parents like giving suggestions
Wheelchair accessibility: They have a space for wheelchair and they give good service fornpeople with disability
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Club Sandwich
Great team ,fast service even if it’s a ver busy location they seem to serve as fast as they can
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I recently visited Tim Hortons and ordered a loaded bowl, but it was a huge disappointment. The bowl was half-filled with lettuce, with barely any rice or chicken. For the price, I expected a well-portioned, balanced meal, but what I received was far from it.
On top of that, the service was subpar. The staff seemed inattentive, and it felt like my concerns didn’t matter. Tim Hortons usually delivers a decent experience, but this visit left me feeling extremely let down.
I hope the management takes this feedback seriously to improve both portion sizes and customer service.
Atmosphere: 1
Food: 1
Service: 1
The lady who’s on the front of the store seems not to be happy working with Tim’s. Was she forced to do what she’s doing?
Excellent service excellent staff excellent food excellent coffee
An employee named konjit is beautiful and provides excellent service with a lovely smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
This Tim Hortons is so bad. The coffee is just hot water. Never coming here again.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
I get the same thing every time I visit the Eaton Centre. Orange pekoe tea w/ milk & sugar plus two plain old fashioned donuts. I It may sound on the dull side but it's a great midmorn snack. Tim's always offers good service, fair prices & free smiles.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great team and service.
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons in Eaton Centre is incredibly busy, especially during peak hours. It's a convenient spot for a quick coffee or snack if you're shopping, but be prepared for crowds and a bustling atmosphere.
Food: 5
Service: 5
Very slow service not well organized
Atmosphere: 1
Food: 3
Service: 1
I am writing to express my disappointment with the customer service I received during my recent visit to your Tim Hortons location.
I attempted to use my Tim Rewards to purchase two farmers wraps for $7 and requested extra chipotle sauce, which is included with the wrap. Instead of accommodating my request, the employee charged me extra. When I indicated that I would prefer the wrap as it comes, she unexpectedly canceled my order and claimed my Tim Reward was no longer valid, implying it was my fault for asking for the extra sauce. She then proceeds to tell me I can’t use my rewards.
I understand that everyone can have a tough day, but the employee's behavior was unprofessional and affected my experience. It seemed her coworkers were uncomfortable as well.
I hope you can address this situation, as I believe it reflects poorly on your establishment. Unfortunately, I will not be returning to this location due to this experience.
Atmosphere: 1
Food: 1
Service: 1
I like ice cap there
Atmosphere: 5
Food: 4
Service: 5
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