Maybe it's just me, but I think this is the smallest portion of the Cilantro Chicken Bowl I've ever gotten from any Tim Hortons location. Now, I'm not saying that I was expecting it to be filled to the brim but a portion of this size can hardly be worth $9.99+tax. Not to mention I asked for my Herb and Garlic pastry to be warmed up, but it felt like it barely touched the microwave or whatever warming appliance they use. I get that maybe it was because it was busy but efficiency shouldn't sacrifice quality and order accuracy.
Atmosphere: 3
Food: 2
Service: 3
Shaun Junso
The most amazing coffee I’ve ever had!
Naimul Islam Nafy
It was very busy today in the morning but they served very fast. The beautiful lady tasmia worked like a robot.
Atmosphere: 5
Food: 5
Service: 5
Bithy Akter
Good service
Atmosphere: 5
Food: 5
Service: 5
Sarthak Mishra
Excellent and fast customer service by Mifta
Atmosphere: 5
Food: 5
Service: 5
brianna baldeviso
I came in around 4 pm requesting for a refund from an Item I forgot about when picking up my order to see if I was able to get a refund or not. So I came up to the cash register and asked one of the cashiers if a refund could be done, then she straight up looked at me and said “no” with a dead look in her face. As a cashier myself, you should not be responding to customers like that ESPECIALLY if you’re trying to provide good customer service. See, I was totally fine if I wasn’t able to or not I just wanted to know if it was possible. Her answer shocked me, so I asked her what her reasoning was for saying no and she told me “no we can’t do that” which confused me again since she still hasn’t given me a proper answer as to why the refund couldn’t be done. She then said “you can speak to my manager”, so I told her I could wait to speak to the manager. She goes to the back which seemingly looks like she’s going to tell the manager about the issue and bring them up to me so we could speak about the refund but comes out of the backroom after 3 minutes and she continues to make coffee and ignores my request, so I’m standing there for an extra 10 minutes without an update if I was going to speak to a manager or not. At the end, I ended up leaving the store since I was not going to waste another 10 minutes waiting just for horrible customer service.
Atmosphere: 2
Food: 3
Service: 1
Rick Pass
Great Tims with all of what you need.
All the best!
Atmosphere: 5
Food: 5
Service: 5
Kevin
They didn’t bother putting the other half of croissant on it
Atmosphere: 2
Food: 2
Service: 2
Iqra Hussain
Hasina was so friendly great service
Atmosphere: 5
Food: 5
Service: 5
Trevor Alcove
Waited 15 minutes after ordering an ice coffee. Wasn’t even busy, plenty of people ordered after me and got their stuff before I did. Then I asked them about my order and they gave me an ice cap.
Maybe it's just me, but I think this is the smallest portion of the Cilantro Chicken Bowl I've ever gotten from any Tim Hortons location. Now, I'm not saying that I was expecting it to be filled to the brim but a portion of this size can hardly be worth $9.99+tax. Not to mention I asked for my Herb and Garlic pastry to be warmed up, but it felt like it barely touched the microwave or whatever warming appliance they use. I get that maybe it was because it was busy but efficiency shouldn't sacrifice quality and order accuracy.
Atmosphere: 3
Food: 2
Service: 3
The most amazing coffee I’ve ever had!
It was very busy today in the morning but they served very fast. The beautiful lady tasmia worked like a robot.
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Excellent and fast customer service by Mifta
Atmosphere: 5
Food: 5
Service: 5
I came in around 4 pm requesting for a refund from an Item I forgot about when picking up my order to see if I was able to get a refund or not. So I came up to the cash register and asked one of the cashiers if a refund could be done, then she straight up looked at me and said “no” with a dead look in her face. As a cashier myself, you should not be responding to customers like that ESPECIALLY if you’re trying to provide good customer service. See, I was totally fine if I wasn’t able to or not I just wanted to know if it was possible. Her answer shocked me, so I asked her what her reasoning was for saying no and she told me “no we can’t do that” which confused me again since she still hasn’t given me a proper answer as to why the refund couldn’t be done. She then said “you can speak to my manager”, so I told her I could wait to speak to the manager. She goes to the back which seemingly looks like she’s going to tell the manager about the issue and bring them up to me so we could speak about the refund but comes out of the backroom after 3 minutes and she continues to make coffee and ignores my request, so I’m standing there for an extra 10 minutes without an update if I was going to speak to a manager or not. At the end, I ended up leaving the store since I was not going to waste another 10 minutes waiting just for horrible customer service.
Atmosphere: 2
Food: 3
Service: 1
Great Tims with all of what you need.
All the best!
Atmosphere: 5
Food: 5
Service: 5
They didn’t bother putting the other half of croissant on it
Atmosphere: 2
Food: 2
Service: 2
Hasina was so friendly great service
Atmosphere: 5
Food: 5
Service: 5
Waited 15 minutes after ordering an ice coffee. Wasn’t even busy, plenty of people ordered after me and got their stuff before I did. Then I asked them about my order and they gave me an ice cap.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
It was good not bad
Atmosphere: 5
Food: 5
Service: 5
I had a great experience with Hasina serving
Atmosphere: 5
Food: 5
Service: 5
Hasina was amazing!
Atmosphere: 5
Food: 5
Service: 5
Best timmies in downtown, and service top notch by Rizwan
Atmosphere: 5
Food: 5
Service: 5
Amazing service, great staff, glad this place is close to my workplace!
Atmosphere: 5
Food: 5
Service: 5
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