I’m buying the croissant grilled with butter everywhere in another location, but this one says they can’t do it. They’re following a different protocol, which I don’t understand. Tim’s have the same protocol everywhere? It’s such an annoying on-the-go service.
Atmosphere: 3
Food: 5
Service: 1
S M
Mary was wonderful, her energy is always lifts up the mood of the day.
Atmosphere: 5
Food: 5
Service: 5
rocky constant
It was alright.
Atmosphere: 5
Food: 5
Service: 5
khoram s
So poor service and yelling if u asked something she asks don't have even so poor
Atmosphere: 1
Food: 1
Service: 1
Jordan Phillips
Waited for breakfast to open after my night shift instead of a&w that I’ve been getting since moving to this area. After ordering 3 items, 1 belt, 1 farmers wrap, and 1 being a bacon and egg scramble box or whatever with the hash brown that I’ve never tried I waited 10 minute. Fair enough that’s all fine, I was told it’s for the scrambled eggs. When I get my order it’s a belt and 2 farmers wraps. I tell the lady nicely I ordered the scramble box and she tells me look at my receipt it’s 2 wraps. I work service industry and I get miscommunication happens that’s fine but she told me I didn’t order what I ordered and walked off. Me being non confrontational I put the wrong item in the bag and went to walk off cause I don’t want to embarrass myself over a damn breakfast sandwich that I can afford to pay for the right item x100000. It was only on my way out after excepting my orders has been mistaken and being told I made the wrong order that the lady yelled across the store to offer me to remake my correct order that I politely declined twice. So happy I waited for the experience.
Atmosphere: 3
Food: 5
Service: 1
Sevrin McPherson
Great people
Atmosphere: 5
Food: 5
Service: 5
Stephan Elias
Great workers
Atmosphere: 5
Food: 5
Service: 5
Pankaj Bandhan
Very unprofessional staff. Not intreasted in working at all.
Atmosphere: 1
Food: 1
Service: 1
Kevin Zhang
Extremely Disappointing Experience — Avoid This Location
I regret to report a deeply troubling experience at this particular Tim Hortons location. My father recently visited to purchase an iced coffee, only to be met with unacceptable hostility from the cashier. Not only was he rudely informed—without any reasonable explanation—that iced coffee was unavailable, but the employee proceeded to raise his voice and allegedly used derogatory language.
It is deeply concerning that a coffee establishment would not only lack basic menu items but also tolerate such egregiously unprofessional conduct from its staff. This represents a serious decline in the quality and customer service that this location once offered.
The environment appears disorganized, and a significant portion of the staff demonstrates a concerning lack of composure and courtesy. The atmosphere is chaotic, and interactions with employees are often tense or dismissive.
In its current state, I cannot in good conscience recommend this location to anyone. If I had the option, I would assign a negative rating. Management should urgently intervene to address the behavior of staff and restore a basic standard of professionalism and respect.
Atmosphere: 1
Food: 1
Service: 1
Narcis
You have to wait a long time to place an order, nothing is in stock
I’m buying the croissant grilled with butter everywhere in another location, but this one says they can’t do it. They’re following a different protocol, which I don’t understand. Tim’s have the same protocol everywhere? It’s such an annoying on-the-go service.
Atmosphere: 3
Food: 5
Service: 1
Mary was wonderful, her energy is always lifts up the mood of the day.
Atmosphere: 5
Food: 5
Service: 5
It was alright.
Atmosphere: 5
Food: 5
Service: 5
So poor service and yelling if u asked something she asks don't have even so poor
Atmosphere: 1
Food: 1
Service: 1
Waited for breakfast to open after my night shift instead of a&w that I’ve been getting since moving to this area. After ordering 3 items, 1 belt, 1 farmers wrap, and 1 being a bacon and egg scramble box or whatever with the hash brown that I’ve never tried I waited 10 minute. Fair enough that’s all fine, I was told it’s for the scrambled eggs. When I get my order it’s a belt and 2 farmers wraps. I tell the lady nicely I ordered the scramble box and she tells me look at my receipt it’s 2 wraps. I work service industry and I get miscommunication happens that’s fine but she told me I didn’t order what I ordered and walked off. Me being non confrontational I put the wrong item in the bag and went to walk off cause I don’t want to embarrass myself over a damn breakfast sandwich that I can afford to pay for the right item x100000. It was only on my way out after excepting my orders has been mistaken and being told I made the wrong order that the lady yelled across the store to offer me to remake my correct order that I politely declined twice. So happy I waited for the experience.
Atmosphere: 3
Food: 5
Service: 1
Great people
Atmosphere: 5
Food: 5
Service: 5
Great workers
Atmosphere: 5
Food: 5
Service: 5
Very unprofessional staff. Not intreasted in working at all.
Atmosphere: 1
Food: 1
Service: 1
Extremely Disappointing Experience — Avoid This Location
I regret to report a deeply troubling experience at this particular Tim Hortons location. My father recently visited to purchase an iced coffee, only to be met with unacceptable hostility from the cashier. Not only was he rudely informed—without any reasonable explanation—that iced coffee was unavailable, but the employee proceeded to raise his voice and allegedly used derogatory language.
It is deeply concerning that a coffee establishment would not only lack basic menu items but also tolerate such egregiously unprofessional conduct from its staff. This represents a serious decline in the quality and customer service that this location once offered.
The environment appears disorganized, and a significant portion of the staff demonstrates a concerning lack of composure and courtesy. The atmosphere is chaotic, and interactions with employees are often tense or dismissive.
In its current state, I cannot in good conscience recommend this location to anyone. If I had the option, I would assign a negative rating. Management should urgently intervene to address the behavior of staff and restore a basic standard of professionalism and respect.
Atmosphere: 1
Food: 1
Service: 1
You have to wait a long time to place an order, nothing is in stock
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food/coffee, the service is good,but it's in a gas station and there's no were to sit and enjoy your meal.
Atmosphere: 3
Food: 5
Service: 4
Staff is always friendly, remembers how I take my coffee.
Atmosphere: 5
Food: 5
Service: 5
Waited twenty minutes . Repeated my order three times and got the wrong wrap. Absolute incompetence
Atmosphere: 1
Food: 1
Service: 1
Sorry that was meant for the Circle k section
Atmosphere: 1
Food: 2
Service: 4
Smit is very good, super fast always
Atmosphere: 5
Food: 5
Service: 5
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